Senior Service Coordinator

🏢 Summary: Full-time Sr. Service Coordinator (HVAC Dispatch) role responsible for coordinating technicians, scheduling service calls, and supporting daily service operations in a fast-paced commercial HVAC environment. The position focuses on dispatching, documentation management, customer communication, and workflow efficiency. Offers comprehensive benefits, paid time off, and professional development opportunities. 🗂️ Requirements: 1–3+ years dispatching or customer service experience in HVAC, mechanical, or construction, Experience coordinating service calls and technician schedules, Ability to use dispatching or scheduling systems, Experience with email and document management systems, Strong multitasking and organizational skills, Ability to work in fast-paced service environment, Professional communication skills, Ability to remain calm under pressure 📃 Skills: HVAC, Dispatching, Scheduling, ERP, Foundation, Documentation, Invoicing, Reporting 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety Sr. Service Coordinator - HVAC Dispatch NTD Mechanical – Mechanical Services Division Department: Service Reports To: Service Director About NTD Mechanical NTD Mechanical is a trusted leader in commercial HVAC, mechanical, and plumbing services, serving commercial and industrial clients throughout Texas. Our Mechanical Services division specializes in HVAC service, repair, and maintenance of complex HVAC systems, delivering reliable, high‑quality support with a strong focus on customer satisfaction and technical expertise. As we grow our service division, we are looking for a highly organized, customer‑focused Sr. Service Coordinator (HVAC Dispatch) to play a key role in driving efficient scheduling, technician utilization, and service operations performance. Position Summary The Sr. Service Coordinator (HVAC Dispatch) is a key operations role responsible for coordinating service technicians, managing incoming service requests, organizing job documentation, and ensuring efficient daily workflow within the department. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast‑paced service environment. What You'll Do Coordinate, schedule, and prioritize incoming service calls and work orders Dispatch technicians and monitor schedules for daily efficiency Communicate job updates and changes with field technicians Handle customer calls, emails, and service inquiries Maintain accurate documentation, reports, and digital job files Assist with invoicing and attaching required documentation Support service leadership with reports, planning, and workflow improvements What You'll Bring Required 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction Strong multitasking, organizational, and communication skills Comfort using dispatching and/or scheduling tools, email, and document management systems Ability to stay calm and professional under pressure Preferred Experience with Foundation or similar service management/ERP platforms Familiarity with HVAC terminology or commercial service workflows What We Offer Medical, dental, and vision insurance. 100% company-paid life insurance ($50,000). 401(k) with discretionary company match. Paid time off: 40 hours (1 week) after 6 months of employment 80 hours (2 weeks) after 1 year 120 hours (3 weeks) after 3 years 160 hours (4 weeks) after 5 years 6 paid company holidays. Company-provided laptop (and iPad, if required). Professional development and growth opportunities. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.

🏢 Summary: Full-time Senior Service Coordinator (HVAC Dispatch) role responsible for coordinating and dispatching HVAC service technicians, managing work orders, and supporting daily service operations. The position focuses on scheduling efficiency, customer communication, documentation management, and operational support within a fast-paced commercial HVAC environment. Offers benefits, paid time off, and professional development opportunities. 🗂️ Requirements: 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction, Experience coordinating and scheduling service calls and work orders, Ability to dispatch technicians and manage daily schedules, Proficiency with dispatching or scheduling tools, Experience using email and document management systems, Strong organizational and multitasking skills, Ability to maintain accurate documentation and reports, Ability to communicate effectively with technicians and customers, Ability to work under pressure in a fast-paced environment 📃 Skills: HVAC, Dispatching, Scheduling, Foundation, ERP, Documentation, Invoicing 🏢 Description: Sr. Service Coordinator - HVAC Dispatch NTD Mechanical – Mechanical Services Division Department: Service Reports To: Service Director About NTD Mechanical NTD Mechanical is a trusted leader in commercial HVAC, mechanical, and plumbing services, serving commercial and industrial clients throughout Texas. Our Mechanical Services division specializes in HVAC service, repair, and maintenance of complex HVAC systems, delivering reliable, high-quality support with a strong focus on customer satisfaction and technical expertise. As we grow our service division, we are looking for a highly organized, customer-focused Sr. Service Coordinator (HVAC Dispatch) to play a key role in driving efficient scheduling, technician utilization, and service operations performance. Position Summary The Sr. Service Coordinator (HVAC Dispatch) is a key operations role responsible for coordinating service technicians, managing incoming service requests, organizing job documentation, and ensuring efficient daily workflow within the department. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced service environment. What You'll Do Coordinate, schedule, and prioritize incoming service calls and work orders Dispatch technicians and monitor schedules for daily efficiency Communicate job updates and changes with field technicians Handle customer calls, emails, and service inquiries Maintain accurate documentation, reports, and digital job files Assist with invoicing and attaching required documentation Support service leadership with reports, planning, and workflow improvements What You'll Bring Required 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction Strong multitasking, organizational, and communication skills Comfort using dispatching and/or scheduling tools, email, and document management systems Ability to stay calm and professional under pressure Preferred Experience with Foundation or similar service management/ERP platforms Familiarity with HVAC terminology or commercial service workflows What We Offer Medical, dental, and vision insurance. 100% company-paid life insurance ($50,000). 401(k) with discretionary company match. Paid time off: 40 hours (1 week) after 6 months of employment 80 hours (2 weeks) after 1 year 120 hours (3 weeks) after 3 years 160 hours (4 weeks) after 5 years 6 paid company holidays. Company-provided laptop (and iPad, if required). Professional development and growth opportunities.

🏢 Summary: Full-time Sr. Service Coordinator (HVAC Dispatch) role responsible for scheduling and dispatching HVAC technicians, managing service requests, and supporting daily service operations. The position focuses on optimizing workflow, maintaining accurate documentation, and ensuring efficient communication between customers and field teams. Ideal for candidates with HVAC or mechanical dispatch experience and strong organizational skills. 🗂️ Requirements: 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction, Experience coordinating and scheduling service calls and work orders, Ability to use dispatching or scheduling tools and document management systems, Strong multitasking and organizational skills, Strong written and verbal communication skills, Ability to work in a fast-paced service environment, Ability to remain calm and professional under pressure 📃 Skills: HVAC, Dispatching, Scheduling, ERP, Foundation, Documentation, Invoicing, Email 🏢 Description: NTD Mechanical – Mechanical Services Division Position Summary The Sr. Service Coordinator (HVAC Dispatch) is a key operations role responsible for coordinating service technicians, managing incoming service requests, organizing job documentation, and ensuring efficient daily workflow within the department. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced service environment. What You'll Do - Coordinate, schedule, and prioritize incoming service calls and work orders - Dispatch technicians and monitor schedules for daily efficiency - Communicate job updates and changes with field technicians - Handle customer calls, emails, and service inquiries - Maintain accurate documentation, reports, and digital job files - Assist with invoicing and attaching required documentation - Support service leadership with reports, planning, and workflow improvements What You'll Bring Required - 1–3+ years of dispatching or customer service experience in HVAC, mechanical, or construction - Strong multitasking, organizational, and communication skills - Comfort using dispatching and/or scheduling tools, email, and document management systems - Ability to stay calm and professional under pressure Preferred - Experience with Foundation or similar service management/ERP platforms - Familiarity with HVAC terminology or commercial service workflows What We Offer - Medical, dental, and vision insurance - 100% company-paid life insurance ($50,000) - 401(k) with discretionary company match - Paid time off: - 40 hours (1 week) after 6 months of employment - 80 hours (2 weeks) after 1 year - 120 hours (3 weeks) after 3 years - 160 hours (4 weeks) after 5 years - 6 paid company holidays - Company-provided laptop (and iPad, if required) - Professional development and growth opportunities

🏢 Summary: Experienced HVAC Foreman role leading commercial and industrial HVAC installation and service teams, ensuring projects are completed safely, on time, and within budget. The position combines hands-on HVAC technical work with team supervision, quality control, troubleshooting, and coordination across trades. Offers competitive compensation, benefits, company vehicle, and career growth opportunities. 🗂️ Requirements: 5–7 years HVAC installation and service experience, 2–3 years in lead or foreman role, Knowledge of commercial HVAC systems, Ability to read blueprints and technical drawings, Valid driver's license, Clean driving record, Ability to pass background check, Ability to pass drug screening 📃 Skills: HVAC, VRF, Ductwork, Piping, Refrigeration, Blueprints, Schematics, Welding, Brazing, Pipefitting, OSHA 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. We are seeking an experienced and motivated HVAC Foreman to lead our field installation team. The HVAC Foreman is responsible for supervising journeyman technicians, apprentices, and helpers while ensuring projects are completed safely, on schedule, within budget, and to the highest quality standards. This hands-on leadership role requires strong technical expertise in HVAC systems combined with excellent people-management and problem-solving skills. Key Responsibilities - Supervise and lead a team of HVAC technicians, apprentices, commercial, or industrial projects. - Plan, coordinate, and execute the installation, maintenance, repair, and replacement of heating, ventilation, air conditioning, refrigeration, and related systems. - Read and interpret blueprints, schematics, technical drawings, and specifications to ensure accurate system layouts and installations. - Conduct daily safety briefings, job site inspections, and enforce company safety policies. - Monitor project progress, labor hours, and material usage; report status and any issues to the Project Manager. - Troubleshoot complex HVAC system problems and provide technical guidance to the team. - Coordinate with other trades, general contractors, engineers, and clients to maintain smooth project execution. - Perform quality control inspections and verify that installations meet design intent and customer expectations. - Mentor and train junior technicians and apprentices to develop their skills. - Maintain accurate daily reports, time sheets, inventory logs, and service records. - Manage equipment, tools, and vehicle maintenance for the crew. - Assist with estimating, ordering materials, and job costing when required. Qualifications & Requirements - Minimum 5–7 years of progressive experience in HVAC installation and service, with at least 2–3 years in a lead or foreman role. - Strong working knowledge of commercial HVAC systems, including ductwork, piping, VRF systems, and energy management systems. - Proven ability to read blueprints and technical drawings. - Excellent leadership, communication, and interpersonal skills. - Valid driver's license with a clean driving record. - Ability to pass background check and drug screening. Preferred Skills & Attributes - Experience with new construction, tenant improvements, and service/repair work. - OSHA 10 or 30 certification. OSHA 30 preferred. - Welding, brazing, and pipefitting experience. - Ability to use industry software. - Strong customer service orientation and problem-solving mindset. What We Offer - Competitive salary based on experience - Health, dental, and vision insurance - 401(k) with company match - Paid time off and holidays - Company vehicle and gas card - Company phone and tablet - Ongoing training and professional development opportunities - Career growth potential into senior leadership roles If you are a safety-focused leader with deep HVAC technical knowledge and a proven track record of delivering high-quality projects, we encourage you to apply. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.

🏢 Summary: Senior BAS/HVAC Controls Technician role focused on servicing, troubleshooting, optimizing, and supporting building automation systems and smart building technologies across commercial and industrial facilities in the Phoenix area. The position includes field service, remote diagnostics, customer support, and mentoring junior technicians while working with advanced BAS platforms and integrated systems. The offer includes competitive hourly compensation, overtime opportunities, company vehicle, training, certifications, and career advancement. 🗂️ Requirements: 5+ years BAS service experience, HVAC troubleshooting knowledge, DDC systems commissioning and servicing, Control drawings interpretation, Sequences of operation experience, Valid driver's license, Background screening clearance, Drug testing clearance, Customer service skills, Communication skills 📃 Skills: HVAC, BAS, DDC, Niagara, Metasys, Distech, Delta, Desigo, WEBs, Alerton, BACnet, Modbus, LonWorks, MQTT, API, VPN, Networking, Cybersecurity, EcoStruxure, ABB 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. BAS/HVAC Controls Technician Kelso Building Services (KBS) is seeking an experienced Senior Building Automation Systems (BAS) Service Technician to support and grow its Building Automation Systems (BAS) service business throughout the Phoenix metropolitan area. This position is ideal for a highly skilled BAS professional who enjoys troubleshooting complex building systems, working directly with customers, mentoring junior technicians, and helping facilities operate at peak performance. As a Senior BAS Technician, you will serve as a trusted technical resource for commercial, healthcare, education, industrial, retail, and mission-critical facility customers while leveraging advanced remote monitoring and analytics capabilities through the Kelso Digital Operations Center (DOC). Position Summary The Senior BAS Technician is responsible for the service, maintenance, troubleshooting, repair, optimization, and customer support of Building Automation Systems and integrated smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional capable of independently resolving complex BAS and HVAC control issues while maintaining exceptional customer satisfaction. Primary Responsibilities Building Automation Service & Support - Troubleshoot and repair BAS control systems and field devices. - Diagnose HVAC, mechanical, electrical, and controls-related issues. - Perform preventative maintenance and service agreement inspections. - Support controller replacements, upgrades, migrations, and system expansions. - Validate sequences of operation and optimize system performance. - Assist with commissioning, retro-commissioning, and startup activities. - Complete point-to-point verification and functional performance testing. - Maintain accurate documentation and system backups. Smart Building Technologies - Support enterprise and site-level building automation platforms. - Assist customers with energy optimization initiatives. - Configure alarming, trending, dashboards, and analytics. - Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems. - Assist with Fault Detection & Diagnostics (FDD) initiatives. - Utilize remote monitoring tools to identify and resolve issues proactively. Customer Support - Develop strong customer relationships. - Serve as the primary technical contact for assigned accounts. - Provide recommendations for system improvements and lifecycle planning. - Identify and develop service agreement and project opportunities. - Coordinate with project managers, service managers, and sales teams. Leadership & Mentoring - Mentor junior technicians and apprentices. - Assist with technical training and onboarding. - Provide field leadership on complex service projects. - Support technical standards and best practices. Preferred Technical Experience Experience with one or more of the following platforms: - Tridium Niagara - Johnson Controls Metasys - Distech Controls - Delta Controls - Siemens Desigo - Honeywell WEBs - Alerton - Reliable Controls - KMC Controls - Carrier i-Vu - ABB - Schneider Electric EcoStruxure Additional Experience Desired - BACnet/IP - BACnet MS/TP - Modbus RTU/TCP - LonWorks - MQTT - API Integrations - Networking fundamentals - VPN technologies - Remote access solutions - OT cybersecurity best practices Qualifications Required - 5+ years of BAS service experience. - Strong HVAC troubleshooting knowledge. - Experience reading control drawings and sequences of operation. - Experience commissioning and servicing DDC systems. - Valid driver's license with acceptable driving record. - Ability to pass background screening and drug testing. - Strong communication and customer service skills. Preferred - Niagara N4 Certification. - Manufacturer certifications. - HVAC Technician certification. - Electrical troubleshooting experience. - Associate degree or technical training in HVAC, Controls, Electronics, or related field. Compensation & Benefits Compensation - $40.00 – $50.00+ per hour based on experience and certifications. - Overtime opportunities. - Performance incentives. - Company vehicle. Benefits - Medical, Dental, and Vision Insurance. - 401(k) with company match. - Paid Time Off. - Paid Holidays. - Company-provided training and certifications. - Career advancement opportunities. - Access to industry-leading smart building technologies. At Kelso Building Services, technicians are supported by the KBS Digital Operations Center, advanced analytics tools, remote engineering resources, and a growing team of BAS experts across the country. Join a team dedicated to creating efficient, sustainable, and high-performance environments across industrial, commercial, and institutional sectors. - Growth opportunities through skill development and career advancement. - Supportive company culture. - Meaningful impact across customer facilities. - Competitive compensation and benefits. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees.

🏢 Summary: Senior BAS/HVAC Controls Technician role focused on servicing, troubleshooting, optimizing, and supporting building automation systems and smart building technologies across commercial and industrial facilities in the Phoenix area. The position includes field service, remote diagnostics, customer support, and mentoring junior technicians while working with advanced BAS platforms and integrations. Offers competitive hourly pay, overtime opportunities, company vehicle, training, certifications, and comprehensive benefits. 🗂️ Requirements: 5+ years BAS service experience, HVAC troubleshooting knowledge, Experience reading control drawings, Experience interpreting sequences of operation, Experience commissioning DDC systems, Experience servicing DDC systems, Valid driver's license, Acceptable driving record, Ability to pass background screening, Ability to pass drug testing, Strong communication skills, Strong customer service skills 📃 Skills: HVAC, BAS, DDC, Niagara, Metasys, Distech, Delta, Desigo, WEBs, Alerton, BACnet, Modbus, LonWorks, MQTT, API, VPN, Networking, Cybersecurity, ABB, EcoStruxure, KMC, Carrier 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. BAS/HVAC Controls Technician Join One of the Fastest Growing Smart Building Teams in the Southwest Kelso Building Services (KBS) is seeking an experienced Senior Building Automation Systems (BAS) Service Technician to support and grow our Building Automation Systems (BAS) service business throughout the Phoenix metropolitan area. This position is ideal for a highly skilled BAS professional who enjoys troubleshooting complex building systems, working directly with customers, mentoring junior technicians, and helping facilities operate at peak performance. As a Senior BAS Technician, you will serve as a trusted technical resource for commercial, healthcare, education, industrial, retail, and mission-critical facility customers while leveraging advanced remote monitoring and analytics capabilities through the Digital Operations Center (DOC). Position Summary The Senior BAS Technician is responsible for the service, maintenance, troubleshooting, repair, optimization, and customer support of Building Automation Systems and integrated smart building technologies. The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional capable of independently resolving complex BAS and HVAC control issues while maintaining exceptional customer satisfaction. Primary Responsibilities Building Automation Service & Support - Troubleshoot and repair BAS control systems and field devices. - Diagnose HVAC, mechanical, electrical, and controls-related issues. - Perform preventative maintenance and service agreement inspections. - Support controller replacements, upgrades, migrations, and system expansions. - Validate sequences of operation and optimize system performance. - Assist with commissioning, retro-commissioning, and startup activities. - Complete point-to-point verification and functional performance testing. - Maintain accurate documentation and system backups. Smart Building Technologies - Support enterprise and site-level building automation platforms. - Assist customers with energy optimization initiatives. - Configure alarming, trending, dashboards, and analytics. - Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems. - Assist with Fault Detection & Diagnostics (FDD) initiatives. - Utilize remote monitoring tools to identify and resolve issues proactively. Customer Support - Develop strong customer relationships. - Serve as the primary technical contact for assigned accounts. - Provide recommendations for system improvements and lifecycle planning. - Identify and develop service agreement and project opportunities. - Coordinate with project managers, service managers, and sales teams. Leadership & Mentoring - Mentor junior technicians and apprentices. - Assist with technical training and onboarding. - Provide field leadership on complex service projects. - Support technical standards and best practices. Preferred Technical Experience Experience with one or more of the following platforms: - Tridium Niagara - Johnson Controls Metasys - Distech Controls - Delta Controls - Siemens Desigo - Honeywell WEBs - Alerton - Reliable Controls - KMC Controls - Carrier i-Vu - ABB - Schneider Electric EcoStruxure Additional Experience Desired - BACnet/IP - BACnet MS/TP - Modbus RTU/TCP - LonWorks - MQTT - API Integrations - Networking fundamentals - VPN technologies - Remote access solutions - OT cybersecurity best practices Qualifications Required - 5+ years of BAS service experience. - Strong HVAC troubleshooting knowledge. - Experience reading control drawings and sequences of operation. - Experience commissioning and servicing DDC systems. - Valid driver's license with acceptable driving record. - Ability to pass background screening and drug testing. - Strong communication and customer service skills. Preferred - Niagara N4 Certification. - Manufacturer certifications. - HVAC Technician certification. - Electrical troubleshooting experience. - Associate degree or technical training in HVAC, Controls, Electronics, or related field. Compensation & Benefits Compensation - $40.00 – $50.00+ per hour based on experience and certifications. - Overtime opportunities. - Performance incentives. - Company vehicle. Benefits - Medical, Dental, and Vision Insurance. - 401(k) with company match. - Paid Time Off. - Paid Holidays. - Company-provided training and certifications. - Career advancement opportunities. - Access to industry-leading smart building technologies. At Kelso Building Services, technicians are supported by advanced analytics tools, remote engineering resources, and a growing team of BAS experts across the country. If you are looking for a career where you can combine HVAC expertise, controls technology, data analytics, and customer engagement while working on advanced facilities in the Southwest, this opportunity offers strong career growth and exposure to smart building technologies. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees.

🏢 Summary: Customer Service Representative / Dispatcher role responsible for handling inbound calls, scheduling and dispatching HVAC and plumbing technicians, and ensuring efficient daily operations. The position focuses on maximizing technician utilization, managing high call volumes, and delivering excellent customer experience while using Service Titan. Offers hourly pay, benefits, and career growth opportunities. 🗂️ Requirements: 1+ years CSR, dispatch, call center, or scheduling experience, Previous HVAC, plumbing, electrical, or home service industry experience, Experience handling high call volume, Service Titan experience, Ability to manage scheduling, dispatching, and emergency prioritization, Accurate documentation in Service Titan, Ability to convert inbound calls into booked appointments, Strong organizational and multitasking skills 📃 Skills: ServiceTitan, Dispatching, Scheduling, CallHandling, CRM, OutboundCalling, InsideSales, HVAC, Plumbing 🏢 Description: CSR / Dispatcher Company: Carter's Plumbing, Heating & Cooling Pay: $17–$20 per hour The Air Traffic Controller of the Company We're looking for a CSR / Dispatcher who can keep customers happy, technicians productive, and the schedule running smoothly. If you thrive in a fast-paced environment, enjoy helping people, and can juggle multiple priorities, this role offers a dynamic daily workflow supporting plumbing and HVAC services. What You'll Do - Answer inbound customer calls with professionalism and urgency - Schedule plumbing and HVAC service appointments - Dispatch technicians efficiently throughout the day - Manage schedule changes, cancellations, and emergency calls - Communicate with customers regarding appointment status and expectations - Support technician utilization and route efficiency - Document customer interactions accurately in Service Titan - Assist with outbound calling campaigns and membership follow-up - Educate customers on memberships, financing, and available services - Deliver an exceptional customer experience on every interaction What We're Looking For - 1+ years of CSR, dispatch, call center, or scheduling experience - Previous HVAC, plumbing, electrical, or home service industry experience required - Service Titan experience strongly preferred - Experience handling high call volume - Strong communication and customer service skills - Ability to multitask and stay organized in a fast-paced environment - Strong attention to detail and follow-through - Ability to prioritize emergency calls and changing schedules - Comfortable discussing memberships and financing options - Ability to convert inbound calls into booked appointments - Positive attitude and team-first mentality Bonus Points For - Previous dispatch experience - Outbound calling experience - Membership sales experience - Experience managing technician schedules - Inside sales experience - Ability to de-escalate upset customers - Basic understanding of plumbing and HVAC terminology - Bilingual communication skills What Success Looks Like - High booking percentage - Strong customer satisfaction scores - Efficient technician scheduling and utilization - Accurate documentation and communication - Strong customer retention - Reliable attendance and teamwork Why Join - $17–$20 per hour - Medical, dental, and vision benefits - Paid time off and holidays - 401(k) with company match - Career growth opportunities - Year-round stability - Supportive team environment

🏢 Summary: Experienced Mechanical Project Manager role overseeing commercial HVAC and mechanical construction projects from award through closeout. The position focuses on budgeting, scheduling, procurement, subcontractor coordination, customer relationships, and financial management to ensure safe, profitable, and high-quality project execution. Candidates should have strong commercial mechanical contracting experience and expertise in HVAC and construction project management. 🗂️ Requirements: 5+ years of project management experience in commercial mechanical contracting, Experience managing HVAC, piping, plumbing, or design-build mechanical projects, Understanding of mechanical systems, scheduling, procurement, and construction contracts, Experience managing project financials, billings, forecasting, and change orders, Ability to read and interpret construction drawings and specifications, Strong communication and customer relationship skills 📃 Skills: HVAC, Plumbing, Piping, Bluebeam, Procore, Scheduling, Procurement, Forecasting, Contracts, Hydronics, OSHA 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Strictly Mechanical is seeking an experienced Mechanical Project Manager (PM) to oversee commercial HVAC and mechanical construction projects from turnover through closeout. This role is responsible for project planning, financial management, procurement, customer relationships, subcontractor coordination, and overall project execution. The Project Manager serves as the primary point of contact for customers and ensures projects are completed safely, profitably, on schedule, and to the highest quality standards. We are specifically seeking candidates who have successfully managed projects for a mechanical contractor and understand the unique challenges of commercial HVAC and mechanical construction. What You'll Do (Responsibilities) - Manage commercial mechanical construction projects from award through closeout. - Own project budget, schedule, forecasting, and profitability. - Review plans, specifications, contracts, and submittals. - Manage RFIs, change orders, equipment procurement, and subcontractors. - Coordinate with General Contractors, field leadership, vendors, and customers. - Monitor labor productivity, project costs, and financial performance. - Lead project meetings and maintain proactive communication with stakeholders. - Ensure compliance with project specifications and company processes. - Drive project closeout activities including punch lists, warranties, O&M manuals, and final documentation. - Build and maintain strong customer relationships that lead to repeat business. What You'll Bring (Qualifications) - 5+ years of Project Management experience within commercial mechanical contracting. - Experience managing HVAC, piping, plumbing, or design-build mechanical projects. - Understanding of mechanical systems, project scheduling, procurement, and construction contracts. - Experience managing project financials, billings, forecasting, and change orders. - Ability to read and interpret construction drawings and specifications. - Strong communication and customer relationship skills. - Demonstrate and follow Strictly Mechanical's core values: Committed, Loyal, Equitable, Accountable and Reliable (C.L.E.A.R.). Preferred Qualifications - Bachelor's degree in Construction Management, Mechanical Engineering, or related field. - Experience managing commercial projects exceeding $1M-$5M in value. - Experience with Bluebeam, Procore, or similar construction management software. - Design-build project experience. - OSHA certifications. - Experience with hydronic systems. Work Environment Project Managers split their time between office-based planning in Conyers, GA 30013 and field-based coordination. This role requires flexibility to work in both professional settings and active construction sites, with exposure to weather, noise, and mechanical equipment. Regular travel to job sites is expected to support project execution and team collaboration. What We Offer (Compensation & Benefits) - Competitive salary: $110,000 – 140,000 (based on experience and skillset) - Company vehicle and gas card - Eligible for quarterly bonus incentive plan - Full-time employment with advancement opportunities - Health insurance: Medical, Dental, and Vision - Life Insurance - Paid Time Off (PTO) with holidays and vacation - 401(k) with profit sharing - Drug-free workplace - Tuition reimbursement Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: - Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. - Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. - Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. - Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.

🏢 Summary: Document Scanning Operator role focused on document digitization, mail operations, records management, and office support in a fast-paced environment. The position includes scanning, indexing, shipping/receiving, equipment support, and cross-functional reception coverage. Offers training, career growth opportunities, and a comprehensive benefits package. 🗂️ Requirements: High School Diploma or equivalent, Basic Microsoft Office proficiency, Ability to perform repetitive work in a fast-paced environment, Strong attention to detail and accuracy, Strong organizational and time management skills, Ability to work independently, Ability to adapt to changing priorities, Ability to learn document management systems and site procedures, Compliance with onsite security policies, Ability to lift and move boxes/packages up to 40–60 lbs., Manual dexterity to operate scanners and office equipment 📃 Skills: Microsoft, Office, Scanning, Indexing, Records, Mailroom, Shipping, Receiving, MFDs, Printing 🏢 Description: Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Work Schedule: Monday–Friday | 9:00AM - 6:00PM Power the Transition from Paper to Digital If you enjoy structured work, repetitive tasks, and working behind the scenes to keep operations moving, this role is for you. As a Document Scanning Operator, you'll support document preparation, scanning, indexing, and records management activities while helping preserve important business records. This role also serves as a cross-trained team member, providing reception/concierge coverage and light facilities support as operational needs require. Why This Role Matters Your work ensures physical records are accurately converted into organized digital files that support business continuity and accessibility. What You'll Do Mail & Document Operations - Receive, sort, and track incoming mail and packages using chain-of-custody systems - Process outgoing mail and shipments - Notify employees of deliveries and respond to mail and package inquiries - Distribute mail, packages, and office materials to company personnel Business Service Center & Equipment Support - Operate and maintain multifunction devices (MFDs), including replenishing toner and paper - Support copy/print requests and submit service tickets when needed - Maintain an organized and professional Business Service Center Office & Hospitality Support - Monitor, replenish, and order office supplies - Restock pantry, kitchen, conference, and meeting areas - Assist with meeting room setups and office moves - Perform light maintenance and cleaning duties as needed Client Service & Cross-Functional Support - Deliver exceptional customer service and build positive relationships with employees and internal teams - Handle sensitive matters with professionalism and discretion - Provide reception or concierge coverage as needed - Cross train backup personnel on procedures and support additional operational needs during downtime What You Bring - Strong attention to detail and accuracy - Ability to perform repetitive work in a fast-paced environment - Strong organizational and time management skills - Basic computer proficiency, including Microsoft Office - Ability to work independently and adapt to changing priorities - Experience with document imaging, records management, or shipping/receiving is a plus Qualifications - High School Diploma or equivalent required - 1+ years of related experience preferred - Ability to learn document management systems and site procedures - Must follow onsite security policies, including restrictions on phones and imaging devices on active work floors Physical Requirements - Ability to lift and move boxes/packages up to 40–60 lbs. using appropriate equipment - Ability to stand, walk, bend, kneel, and sit for extended periods - Manual dexterity required for operating scanners and office equipment Travel: None or Negligible Other Duties: Responsibilities may change based on operational needs. What We Offer - Career growth opportunities and skill development - Learning and development programs - Employee recognition programs - Benefits including medical, dental, vision, HSA, 401(k) matching, life insurance, paid time off, and employee assistance programs

🏢 Summary: Hands-on Talent Acquisition Operations Program Manager role focused on building scalable recruiting programs, processes, tools, and reporting infrastructure. The position drives university, trade, military, and internship programs while enhancing recruitment marketing, employer branding, and candidate experience. It partners cross-functionally to improve ATS usage, data visibility, and operational consistency across a growing organization. 🗂️ Requirements: 3+ years experience in recruiting operations, talent acquisition, HR operations, program management, recruiting coordination, recruiting systems, recruitment marketing, workforce programs, or related area, 1+ years experience with university recruiting, trade school recruiting, military hiring, internships, hiring events, workforce programs, or recruitment marketing, Experience building employer branding and EVP content, Experience with applicant tracking systems, Ability to build processes, tools, templates, reports, and workflows, Experience working with recruiting data, reports, and dashboards, Strong project management and organizational skills, Ability to manage multiple projects and priorities, Strong cross-functional communication skills, High attention to detail and follow-through 📃 Skills: Greenhouse, Workday, ATS, Reporting, Dashboards, RecruitmentMarketing, EmployerBranding, EVP, ProjectManagement, DataAnalysis, Workflows, ProcessDocumentation 🏢 Description: Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. About the Role Kelso Industries is looking for a Talent Acquisition Operations Program Manager to help build and improve the programs, processes, tools, reporting, and recruitment marketing infrastructure that support our Talent Acquisition team. This role is a great fit for someone who enjoys creating structure, solving process problems, managing programs, and turning ideas into repeatable tools and workflows. You'll work closely with the Director of Talent Acquisition, recruiters, HR partners, Marketing/Communications, and business leaders across our operating companies to help Talent Acquisition run with greater consistency, visibility, and efficiency. This is a hands-on role with meaningful ownership. You will help build the foundation for key recruiting programs such as university recruiting, trade school partnerships, military and veteran hiring, internships, hiring events, candidate experience, hiring manager enablement, recruitment marketing, employer value proposition materials, reporting, and future ATS improvements. As Kelso continues to grow, this role will help us create more scalable recruiting programs, stronger candidate-facing materials, better reporting, and more consistent recruiting processes across our divisions and operating companies. What You'll Do - Build and improve recruiting processes, workflows, templates, playbooks, and standard operating procedures. - Identify recruiting trends, bottlenecks, and opportunities to improve speed, quality, and consistency. - Build the operating framework for university recruiting, trade school partnerships, military and veteran hiring, internships, and hiring events. - Maintain relationship trackers, event calendars, outreach templates, candidate follow-up workflows, and program reporting. - Partner with recruiters and business leaders to align recruiting programs to workforce needs. - Build and improve recruitment marketing materials, employer brand content, and candidate-facing messaging. - Develop OpCo-specific employee value proposition materials highlighting culture, career paths, project work, leadership, benefits, training, and growth opportunities. - Create and maintain job ad templates, campaign messaging, employee testimonial content, career page content, social recruiting materials, and hiring event collateral. - Improve job postings to ensure clarity, accuracy, and alignment with target candidate audiences. - Track effectiveness of recruitment marketing channels and campaigns, including job boards, social platforms, career pages, hiring events, and candidate source data. - Create tools and resources to improve hiring manager experience, including intake guides, interview guides, scorecard instructions, and process maps. - Build candidate communication templates, follow-up standards, and feedback tools. - Manage TA project plans, timelines, milestones, risks, and follow-up actions. - Track recruiting vendor usage, job board performance, and channel effectiveness. - Maintain a centralized library of recruiting collateral and candidate-facing content. - Drive consistency in usage of Greenhouse and future recruiting systems. - Support Workday ATS readiness through documentation, testing coordination, and change readiness materials. - Build and manage recurring recruiting reports, dashboards, scorecards, and leadership updates. - Monitor recruiting data quality including candidate stages, source tracking, dispositions, requisition status, and hiring activity. What We're Looking For - 3+ years experience in recruiting operations, talent acquisition, HR operations, program management, recruiting coordination, recruiting systems, recruitment marketing, workforce programs, or related area. - 1+ years experience with university recruiting, trade school recruiting, military hiring, internships, hiring events, workforce programs, or recruitment marketing. - Proven experience with EVP content and employer branding. - Strong organizational and project management skills. - Ability to build processes, tools, templates, reports, trackers, and repeatable workflows. - Experience with applicant tracking systems; Greenhouse or Workday experience is a plus. - Comfort working with recruiting data, reports, dashboards, and candidate source information. - Strong attention to detail and ability to manage multiple priorities. - Strong communication skills and ability to work cross-functionally. - Experience in construction, skilled trades, MEP, industrial services, field services, or multi-site organizations is a plus. What Success Looks Like In this role, success means helping the TA team operate with better structure, stronger data, clearer processes, more effective candidate messaging, and more scalable programs. You'll help build effective sourcing strategies, improve recruiting process consistency, reporting visibility, candidate experience, hiring manager enablement, recruitment marketing quality, EVP consistency, program execution, and overall recruiter productivity. You'll also play an important role in helping build the recruiting infrastructure needed to support continued growth across divisions and operating companies. Why Join - Growth opportunities to develop new skills and advance your career. - Supportive company culture that values contributions. - Meaningful impact across industrial, commercial, and institutional sectors. - Competitive compensation and benefits supporting financial security, health, and well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on legally protected characteristics.