Care Navigator

🏢 Summary: Onsite Care Navigator role supporting pediatric mental health patients by coordinating care, managing scheduling, and serving as the primary point of contact for families. The position blends administrative coordination, patient communication, and compliance responsibilities within a collaborative care team. Requires strong technical proficiency with EHR systems and adherence to HIPAA standards. 🗂️ Requirements: Onsite availability 5 days per week, Proficiency with EHR and scheduling platforms, Experience handling patient communications via phone, email, and messaging, Ability to manage scheduling, documentation, and provider orders, Knowledge of HIPAA and patient privacy regulations, Strong administrative and organizational skills, Ability to work independently and collaboratively in a care team 📃 Skills: EHR, Scheduling, HIPAA, Documentation, Compliance, Phone, Email, Messaging, DataProtection 🏢 Description: Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and collaborative care team. This is not just an administrative role; once a new patient or family has begun care, you serve as a constant source of support and operate as the ultimate owner of their experience—answering questions, providing education, ushering next steps, and ensuring each patient is well cared for. What makes you, you: People-Focused: Passion for providing high-quality, human-centered service, building rapport, and ensuring others feel supported and understood. A Natural Problem-Solver: Proactive and resourceful, able to anticipate needs and solve complex issues while improving processes and experiences. Detail-Oriented: Meticulous approach to administrative tasks including scheduling, documentation, tracking, and managing communications. Tech-Savvy: Proficient with technology and able to quickly learn new platforms such as EHR and scheduling tools. Comfortable navigating phone systems, text messaging, and email to provide transparent and timely communication. Collaborative & Independent: Thrives in a team environment and can also work independently with an ownership mindset. How you'll make an impact: Deliver a Seamless Patient Experience: Serve as the main point of contact for established patients, managing inbound calls, messages, and emails with responsiveness, empathy, and professionalism. Answer questions, track down information, and ensure families feel supported with transparency and follow-up. Navigate the Care Journey: Guide patients and families through the care model, including scheduling and confirming appointments (initial evaluations and ongoing therapy/medication checks). Manage a specific group of providers, ensure appropriate scheduling, and handle administrative tasks such as managing provider orders, screenings, and scheduling. In-Office Support: Maintain a welcoming and professional in-office environment by supporting patients and providers in person, managing mail, restocking supplies, opening and closing the office, and ensuring the physical space supports a positive experience. Uphold Privacy & Compliance: Adhere to strict confidentiality and data protection standards, including HIPAA regulations and family consent laws, ensuring all sensitive information is handled securely and ethically. This position is onsite, 5 days a week. Benefits Medical, Dental & Vision coverage 401k (with a company match) Employer-paid life insurance coverage Generous paid time off Opportunities for career growth Diverse and experienced leadership team, supportive work culture Salary Range $23—$26 USD

🏢 Summary: Psychiatric Nurse Practitioner Residency Program focused on child and adolescent mental healthcare, combining clinical experience, mentorship, and didactic learning in a hybrid outpatient setting. The 9–12 month program supports recent PMHNP graduates with supervised psychiatric evaluations, treatment planning, medication management, and interdisciplinary collaboration. Graduates transition into senior clinical roles with a required post-residency commitment. 🗂️ Requirements: National certification as a Psychiatric Mental Health Nurse Practitioner, Active PMHNP license in Virginia or eligibility to obtain before residency start, Active DEA registration in Virginia or eligibility to obtain before residency start, Master’s degree from an accredited nursing program, Graduated within the last 12 months or less than 1 year of PMHNP experience, Availability to work Monday through Friday, 10am–6:30pm ET, Commitment to complete the 12‑month residency and additional 2‑year employment period, Ability to work onsite in Burke, VA up to 2 days per week 📃 Skills: PMHNP, Psychiatry, Telehealth, HIPAA, Diagnostics, Medication, Assessment, Treatment, Documentation 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better!Position Summary We are thrilled to welcome applicants to our prestigious Psychiatric Nurse Practitioner Residency Program designed to nurture and empower the next generation of mental health professionals! Residency Program Overview Blackbird's Residency Program will prepare the next generation of Psychiatric Nurse Practitioners to practice with confidence as specialists in child/ adolescent mental healthcare. Residency is a 9-12 month program designed for recent graduates or those who have not worked under licensure to jumpstart their careers in the field. The program is designed to support the transition from graduate school to professional practice combining clinical experience and didactic learning. Residents will be given the tools and support they need to provide children and adolescents with cutting edge diagnosis and treatment with personalized care, while learning to thrive in an interdisciplinary outpatient model. Residents will grow with their colleagues and develop relationships that will support their practice and success in the PMHNP profession. After successful completion of residency, graduates will have the opportunity to level up their new skills as senior members of the Blackbird medical team for at least 2 years following residency completion. Why Join Our Residency Program: Hands-on Experience: Immerse yourself in real-world experiences, gaining practical skills that will set you apart in the Mental Health landscape Mentorship: Benefit from personalized mentorship by seasoned clinical experts who are committed to helping you succeed. Guaranteed Salary: Achieve financial security through an annual salary and guaranteed caseload (no clawbacks or unpredictable fee for service compensation structure to navigate) Experienced, Clinical Leadership: As a clinician-founded, owned and operated company, our clinical model is inspired by the vision of Psychiatric Nurse Practitioners Professional Development: Access a tailored curriculum and workshops to continuously enhance your skill set and stay ahead of industry trends Hybrid work model: Enjoy the flexibility of both in-person and telehealth work, giving you more control over your schedule while building relationships in person. Comprehensive Benefits Starting Day 1: Medical, dental, employer-paid life insurance, and 401k with company match, because your health and future are important to us. Generous PTO and Work Life Balance: We know how essential time off is for both personal well-being and professional growth. Modern Facilities: Work in newly designed, modern offices that foster collaboration and comfort. Top-Notch Administrative Support: From credentialing to paperwork, we've got you covered so you can focus on what really matters—your patients. Room for Professional Growth: Whether your career path involves leadership, specialization, or expansion of your skill set, we're committed to supporting your growth. At Blackbird, we foster an environment where humility, intelligence, compassion, and dedication come together. We believe in lifting each other up and providing ample opportunities for professional development and sharing of expertise. Here, you'll never feel alone in your mission. About the Role Under the supervision of the Director of the Residency Program, you'll play an essential role in delivering comprehensive psychiatric evaluations, treatment planning, and medication management for children, adolescents, and young adults. You'll collaborate with an interdisciplinary team to ensure the highest quality of care and be empowered to make a tangible difference in the lives of young patients and their families. Key Responsibilities: Conduct psychiatric evaluations, assessments, and diagnosis, creating personalized treatment plans for children and adolescents, which may include prescribing medicines and other treatments Collaborate closely with other healthcare professionals including psychotherapists on an integrated treatment plan and medication management to ensure the best outcomes for patients. Work from our clinic in Burke, VA up to 2 days per week. Meet with residency cohort & supervisor to discuss progress and challenges on a routine basis Provide education and consultation for patients and their families. Manage diagnostic testing, including digital and lab results. Participate in weekly team and supervisory clinical meetings. Maintain thorough records of patient meetings and progress and maintain confidentiality according to HIPAA regulations Performs other clinical-related activities as assigned Qualifications We're looking for passionate, dedicated clinicians who are ready to make a difference and are looking for a unique opportunity to learn as a first year psychiatric nurse practitioner. You'll be a great fit for residency if you: Are mission-driven and excited to change the landscape of behavioral health for youth. Possess excellent communication skills and love working in a collaborative, team-based environment while working independently. Are open to feedback and eager to learn and grow in a supportive clinical community. Requirements: Have national certification of a Psychiatric Mental Health Nurse Practitioner Be available to work 10am-6:30pm ET Monday through Friday Master's degree from an accredited nursing program (PMHNP, Master's in NP) and must have graduated in the last ~12 months or have less than 1 year of work experience as a PMHNP. Candidates must have an active PMHNP license and DEA in Virginia (or on track to receive it by the time residency begins.) Upon successfully completing the requirements of the 12-month residency program, participants will join the Blackbird Clinical Services team for an additional two-year period following their residency for a total commitment of three years. Salary Range$100,000—$112,000 USDJoin us! To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. "It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone." Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you. Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.

🏢 Summary: Leadership role overseeing behavioral health clinical operations in the Pittsburgh market while maintaining a growing psychotherapy caseload, with an initial focus on market development and referral building. The position combines team supervision, quality oversight, and community outreach with direct evidence-based care for children and adolescents. Offers guaranteed caseload, flexible schedule, strong administrative support, and comprehensive benefits. 🗂️ Requirements: Current PA license (LPC, LMFT, LCSW, or PsyD), Minimum 3 years experience as licensed therapist, Experience working with children and/or adolescents, Reside within commuting distance of Pittsburgh, PA, Available on-site at least 3 days per week, Valid driver's license and reliable transportation, Strong communication and relationship-building skills 📃 Skills: Psychotherapy, BehavioralHealth, ClinicalSupervision, Documentation, CareCoordination, Outreach, ReferralDevelopment 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better! Position Summary As a Blackbird Behavioral Health Department Manager, you will provide leadership for a behavioral health team while also delivering excellent clinical care to your own caseload of patients. This role oversees day-to-day clinical operations, supports therapist development, ensures quality standards are met, and helps grow Blackbird's presence within the Pittsburgh market through strong community and referral relationships. During the first 90–120 days, this role will primarily focus on market development and referral relationship-building across the region. As clinic growth and patient demand increase, the manager's direct clinical caseload will gradually ramp. What makes you, you Passionate about improving behavioral health care for children, adolescents, and families Strong leader who can support clinicians while building a positive, accountable team culture Experienced in providing high-quality psychotherapy services to youth populations Relationship-focused with strong communication and partnership-building skills Collaborative and comfortable working across clinical, operational, and community teams Growth-oriented, adaptable, and excited to help expand services within the market Organized, resourceful, and comfortable balancing clinical and operational priorities How you'll make an impact Oversee clinical operations and support quality patient care Supervise, mentor, and support therapist development and productivity Provide onboarding and training on clinical workflows and documentation standards Deliver evidence-based psychotherapy services as caseload ramps Build relationships with local pediatricians, PCPs, schools, universities, therapists, and community organizations through hosting provider meetings, delivering presentations, and tapping into networking opportunities within the market Drive community outreach efforts and develop tight partnerships resulting in strong inbound referral flow Collaborate with Operations, Care Navigation, Marketing, HR, and Clinical Leadership teams Support recruitment, retention, and team development efforts Maintain high standards for clinical documentation and patient outcomes The basics you'll need Required: Current PA license (LPC, LMFT, LCSW, or PsyD) and willingness to cross license other states. Minimum 3 years of experience as a licensed therapist Experience working with children and/or adolescents Strong communication and relationship-building skills Valid driver's license and reliable transportation Must reside within commuting distance of Pittsburgh, PA Available on-site a minimum of 3 days per week Preferred: Ability to supervise pre-licensed therapists Experience in outreach, provider relations, or referral development Experience in behavioral health leadership or operations Why Blackbird is unique Immediate referrals available; guaranteed caseload and patient-facing hours Flexible schedule Full credentialing services provided Clinical development and ongoing trainings Excellent administrative support Weekly paid clinical consultations Supportive and experienced leadership team Opportunities for career growth Benefits Medical, Dental & Vision coverage 401(k) with company match Employer-paid life insurance coverage Professional Liability Insurance Generous paid time off Mileage reimbursement and travel stipend Salary Range $95,000—$115,000 USD To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. "It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone." Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

🏢 Summary: Clinical leadership role overseeing a PMHNP residency program while maintaining a pediatric mental health caseload. The position includes supervising psychiatric nurse practitioner residents, delivering clinical training, managing residency operations, and supporting integrated evidence-based care for children and adolescents. 🗂️ Requirements: PMHNP license in PA/NJ/MD/VA, Ability to obtain multi-state licensure, 3+ years experience as licensed CRNP/PMHNP, Experience in child/adolescent psychiatry, Experience in clinical supervision or precepting, Experience in advanced practice nursing residency or education programs, Ability to manage psychiatric evaluations and medication management, Knowledge of evidence-based psychiatric practices, Availability for occasional evenings and weekends 📃 Skills: PMHNP, CRNP, Psychiatry, Pediatrics, MedicationManagement, ClinicalSupervision, Precepting, BehavioralHealth, ChartAudits, Documentation, Billing, Compliance, CaseReviews, Telehealth 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey, with expansion planned into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team focused on pediatric mental health care. Position Summary As a Blackbird Medical Services Residency Manager, you will provide clinical and operational leadership for the PMHNP Residency Program while delivering clinical care to your own caseload of patients. This is a practicing clinical leadership role. You will oversee day-to-day clinical residency operations across clinic locations, directly supervise and precept psychiatric nurse practitioner residents, and lead staff development through training, seminars, and ongoing clinical education. In this role, you will guide residents in building high-quality caseloads, achieving productivity milestones, and mastering evidence-based practices. You will facilitate resident tracking, support residency curriculum development, and co-manage academic relationships and student clinical rotations with Medical Services Directors. What makes you, you - Mission-driven and passionate about youth behavioral health - Skilled educator and mentor for psychiatric providers - Extensive experience in psychiatric evaluation and medication management for children and adolescents - Strong relationship-building and communication skills - Expertise in child and adolescent psychiatry and neurodiverse populations - Collaborative approach to integrated care with therapists, OT, and SLP teams - Growth-oriented mindset focused on clinical and educational best practices - Strong cultural competence and analytical problem-solving skills - Flexible availability for occasional evenings and weekends How you'll make an impact - Lead residency operations and monitor resident performance and patient outcomes - Supervise and precept PMHNP residents through clinical reviews and chart audits - Deliver onboarding, didactic sessions, case conferences, and evidence-based practice seminars - Maintain an 18-hour weekly direct clinical care caseload including evaluations and follow-up visits - Monitor patient progress and support treatment planning - Collaborate with multidisciplinary teams to deliver integrated care - Support student clinical rotations and university partnerships - Ensure compliance with documentation, billing, and regulatory standards - Support recruitment and selection of residency cohorts The basics you'll need - Current license as a Psychiatric-Mental Health Nurse Practitioner (PMHNP) in PA/NJ/MD/VA, with ability to obtain cross-licensure in multiple states - Minimum 3 years of experience as a licensed CRNP/PMHNP - Preferred experience in child/adolescent psychiatry - Experience in precepting, clinical supervision, or clinical educator roles within advanced practice nursing or residency programs Benefits - Medical, Dental & Vision coverage - 401k with company match - Employer-paid life insurance coverage - Professional Liability Insurance - Generous paid time off - Career growth opportunities within clinical operations and academic leadership - Salary range: $140,000—$150,000 USD Mission To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. Fostering an inclusive environment Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. The organization welcomes diverse backgrounds, perspectives, and experiences and provides equal employment opportunities to all employees and applicants.

🏢 Summary: Clinical leadership role overseeing a PMHNP residency program while providing direct psychiatric care for children and adolescents. The position combines resident supervision, curriculum development, operational leadership, and evidence-based mental health treatment in an integrated pediatric care setting. 🗂️ Requirements: Current PMHNP license in PA/NJ/MD/VA, Ability to obtain multi-state licensure, Minimum 3 years experience as licensed CRNP/PMHNP, Experience in child/adolescent psychiatry, Experience in clinical supervision or precepting, Experience in advanced practice nursing education or residency programs, Ability to provide psychiatric evaluations and medication management, Availability for occasional evenings and weekends 📃 Skills: PMHNP, CRNP, Psychiatry, MedicationManagement, ClinicalSupervision, Precepting, ChartAudits, Billing, Documentation, CurriculumDevelopment, BehavioralHealth 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. Position Summary As a Blackbird Medical Services Residency Manager, you will provide clinical and operational leadership for our PMHNP Residency Program while also delivering excellent clinical care to your own caseload of patients. This is a practicing clinical leadership role. You will oversee day-to-day clinical residency operations, directly supervise and precept psychiatric nurse practitioner residents to ensure quality standards are met, and lead staff development through targeted training, seminars, and ongoing clinical education. In this role, you will guide residents in building high-quality caseloads, achieving productivity milestones, and mastering evidence-based practices. You will facilitate resident tracking, work with leadership on evolving the residency curriculum, and co-manage academic relationships—including student clinical rotations—in conjunction with the Medical Services Directors. What makes you, you - Mission-driven and passionate about transforming youth behavioral health - Skilled at mentoring psychiatric providers and delivering actionable training - Extensive experience providing psychiatric evaluation and medication management to children and adolescents - Strong relationship-building skills with residents, patients, families, and academic partners - Expertise in child and adolescent psychiatry across developmental stages and neurodiverse populations - Ability to collaborate in integrated care settings with therapists, OT, and SLP professionals - Growth-oriented mindset focused on educational and clinical best practices - Strong cultural competence and communication skills - Analytical problem-solving skills using data to monitor progress and outcomes - Flexibility for occasional evenings and weekends How you'll make an impact - Lead daily clinical operations of the residency cohort - Supervise and precept PMHNP residents through case reviews and chart audits - Design and deliver onboarding, didactic sessions, case conferences, and evidence-based seminars - Maintain an 18-hour weekly direct clinical care caseload including evaluations and follow-up visits - Monitor patient progress and support treatment plan adjustments - Collaborate with multidisciplinary teams to execute integrated treatment plans - Support student clinical rotations and university partnerships - Ensure compliance with documentation, billing, and regulatory standards - Participate in recruitment and selection of residency cohorts The basics you'll need - Current license as a Psychiatric-Mental Health Nurse Practitioner (PMHNP) in PA/NJ/MD/VA - Ability to obtain cross-licensure in multiple states - Minimum 3 years' experience as a licensed CRNP/PMHNP - Preferred experience in child/adolescent psychiatry - Experience in precepting, clinical supervision, or clinical educator roles within nursing programs or residency frameworks Benefits - Medical, Dental & Vision coverage - 401k with company match - Employer-paid life insurance coverage - Professional Liability Insurance - Generous paid time off - Career growth opportunities within clinical operations and academic leadership - Salary range: $140,000—$150,000 USD Mission To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. Fostering an inclusive environment Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. The organization welcomes diverse backgrounds, perspectives, and experiences and provides equal employment opportunities to all employees and applicants.

🏢 Summary: Remote Care Coordinator role supporting interdisciplinary palliative care teams through scheduling, patient communication, documentation, and operational coordination. The position requires strong healthcare administrative experience, EMR proficiency, and advanced Microsoft Office skills to ensure seamless patient support and collaboration with providers and care managers. 🗂️ Requirements: High School Diploma or GED, Experience resolving escalated customer service issues, Proficiency in Microsoft Word, Proficiency in Microsoft Outlook, Proficiency in Microsoft PowerPoint, Advanced Microsoft Excel skills, Phone/Fax system experience, EMR experience, Must be located in Ohio 📃 Skills: Excel, Word, Outlook, PowerPoint, EMR, VLOOKUP, Fax, Scheduling, Documentation 🏢 Description: Care Coordinator Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: - Support scheduling for Complex Care Navigators - Make patient reminder calls - Facilitate collaboration with health plan care managers - Ensure proper documentation of all patient contacts - Support outreach and navigation teams with operational and non-clinical tasks - Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved - Identify and request necessary patient documentation from patients and community providers - Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: - High School Diploma / GED (or higher) - Experience with escalated customer service issue resolution - Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas such as VLOOKUP) - Phone/Fax system experience - EMR experience Preferred Qualifications - Associates Degree or higher - Typing speed of 40+ WPM - Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: - Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system - Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions - Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas - Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events - Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan - Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer - Competitive compensation - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match - Remote work with multiple onsite sessions each year to maximize collaboration and team building - Dynamic and inclusive team environment - Meaningful work supporting patients and caregivers Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe transitions from hospital to home health care. The position partners with hospital teams, patients, and families to reduce readmissions, manage referrals, and ensure seamless admissions into home health services. It combines clinical expertise, care coordination, and relationship management to improve patient outcomes. 🗂️ Requirements: Active RN, LVN/LPN, or PT license (state of employment or compact eligibility), Minimum 2 years of clinical experience, Experience in healthcare coordination, case management, clinical care, or hospital-based roles, Strong knowledge of patient care transitions, discharge planning, or post-acute services, Ability to build relationships with healthcare providers and interdisciplinary teams, Proficiency with EMR systems and basic computer applications, Valid driver's license, Reliable transportation 📃 Skills: EMR, Homecare Homebase, HCHB, CaseManagement, DischargePlanning, CareCoordination, ClinicalAssessment, CMS, Documentation 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future. Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge Partner with case managers and physicians to develop and execute safe, patient-centered transition plans Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services Build strong, trusted relationships with hospital partners through consistent communication and follow-through Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) Minimum of two (2) years of clinical experience; home health or post-acute experience preferred Experience in healthcare coordination, case management, clinical care, or hospital-based roles Strong understanding of patient care transitions, discharge planning, or post-acute services Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams Excellent communication skills with the ability to engage patients, families, and clinicians effectively High level of organization with the ability to manage multiple patients and priorities simultaneously Proficiency with EMR systems and basic computer applications Valid driver's license and reliable transportation Preferred Qualifications Experience in home health, hospice, or post-acute care Background working within hospital systems (case management, discharge planning, or bedside coordination) Knowledge of CMS guidelines and readmission reduction strategies Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations Field-based role with regular presence in assigned hospitals and healthcare facilities High-touch, patient-facing position requiring strong interpersonal and clinical communication skills Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through Performance expectations tied to both patient outcomes and successful care transitions/admissions Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical assessment, care coordination, referral management, and relationship-building within hospital systems. Offers competitive benefits, career development opportunities, and a patient-centered work environment. 🗂️ Requirements: Active RN license, Active LVN license, Active LPN license, Active PT license, 2+ years clinical experience, Healthcare coordination experience, Case management experience, Knowledge of discharge planning, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical care coordination, bedside assessments, referral management, and post-discharge follow-up in a fast-paced healthcare environment. Competitive benefits, career development opportunities, and flexible wellness support are included. 🗂️ Requirements: Active RN license, Active LVN/LPN license, Active PT license, Minimum 2 years clinical experience, Experience in healthcare coordination, Experience in case management, Understanding of patient care transitions, Understanding of discharge planning, Ability to manage multiple patients and priorities, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical care coordination, referral management, and relationship building within hospital systems. Offers competitive benefits, career development opportunities, and a patient-centered work environment. 🗂️ Requirements: Active RN, LVN/LPN, or PT license, Minimum 2 years clinical experience, Healthcare coordination or case management experience, Knowledge of patient care transitions and discharge planning, Ability to build relationships with healthcare providers, Strong communication skills, Organizational and multitasking skills, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.