Care Navigator

🏢 Summary: Onsite Care Navigator role supporting pediatric mental health patients and families by coordinating care, managing scheduling, and ensuring a seamless patient experience. The position combines administrative coordination, patient communication, and in-office support while maintaining strict privacy and compliance standards. This role requires strong technical proficiency with healthcare systems and tools in a collaborative care environment. 🗂️ Requirements: Onsite availability 5 days per week, Experience with administrative coordination and scheduling, Proficiency with EHR systems and scheduling tools, Ability to manage phone, email, and text communications professionally, Knowledge of HIPAA and patient privacy regulations, Ability to manage provider orders, screenings, and documentation accurately, Strong organizational and documentation skills 📃 Skills: EHR, Scheduling, HIPAA, Documentation, PhoneSystems, Email, TextMessaging, DataProtection 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Position Summary Blackbird Health's Care Navigators are an essential part of our integrated and collaborative care team. Once a new patient or family has begun care, you serve as a constant source of support and operate as the owner of their experience—answering questions, providing education, guiding next steps, and ensuring each patient is well cared for. How You'll Make an Impact Deliver a Seamless Patient Experience: - Serve as the main point of contact for established patients - Field inbound calls, messages, and emails with responsiveness and professionalism - Answer questions, track down information, and ensure transparent follow-up Navigate the Care Journey: - Guide patients and families through the care model - Schedule and confirm appointments, including evaluations and ongoing therapy or medication checks - Manage a specific group of providers and ensure appropriate scheduling - Manage provider orders, screenings, and scheduling tasks In-Office Support: - Maintain a welcoming and professional in-office environment - Support patients and providers in person - Manage mail, restock supplies, and handle office opening and closing duties Uphold Privacy & Compliance: - Adhere to strict confidentiality and data protection standards - Ensure compliance with HIPAA regulations and family consent laws This position is onsite, 5 days a week. Benefits - Medical, Dental & Vision coverage - 401k with company match - Employer-paid life insurance coverage - Generous paid time off - Opportunities for career growth - Supportive and experienced leadership team Salary Range $23—$26 USD

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe transitions from hospital to home health care, reducing readmissions, and improving patient outcomes. The position partners with hospital teams, patients, and clinicians to manage referrals, discharge planning, and post-discharge follow-up. Offers competitive benefits, career development, and a patient-centered healthcare environment. 🗂️ Requirements: Active RN, LVN/LPN, or PT license, Minimum 2 years clinical experience, Experience in healthcare coordination or case management, Knowledge of patient care transitions and discharge planning, Ability to build relationships with healthcare providers, Strong communication skills, Organizational and multitasking skills, Proficiency with EMR systems, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating seamless transitions from hospital to home health care, improving patient outcomes, and reducing readmissions. The position partners with hospital teams, patients, and clinicians to manage discharge planning, referrals, and post-discharge follow-up. Offers competitive benefits, career development opportunities, and a patient-centered healthcare environment. 🗂️ Requirements: Active RN license, Active LVN/LPN license, Active PT license, 2+ years clinical experience, Healthcare coordination experience, Case management experience, Knowledge of patient care transitions, Knowledge of discharge planning, Relationship-building with healthcare teams, Communication skills, Organizational skills, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical assessment, care coordination, referral management, and relationship-building within hospital systems. Offers competitive benefits, career development opportunities, and a patient-centered work environment. 🗂️ Requirements: Active RN license, Active LVN license, Active LPN license, Active PT license, 2+ years clinical experience, Healthcare coordination experience, Case management experience, Knowledge of discharge planning, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical care coordination, bedside assessments, referral management, and post-discharge follow-up in a fast-paced healthcare environment. Competitive benefits, career development opportunities, and flexible wellness support are included. 🗂️ Requirements: Active RN license, Active LVN/LPN license, Active PT license, Minimum 2 years clinical experience, Experience in healthcare coordination, Experience in case management, Understanding of patient care transitions, Understanding of discharge planning, Ability to manage multiple patients and priorities, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through collaboration with hospital teams and patients. The position combines clinical care coordination, referral management, and relationship building within hospital systems. Offers competitive benefits, career development opportunities, and a patient-centered work environment. 🗂️ Requirements: Active RN, LVN/LPN, or PT license, Minimum 2 years clinical experience, Healthcare coordination or case management experience, Knowledge of patient care transitions and discharge planning, Ability to build relationships with healthcare providers, Strong communication skills, Organizational and multitasking skills, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe transitions from hospital to home health care, reducing readmissions, and improving patient outcomes. The position partners with hospital teams, patients, and clinicians to manage referrals, discharge planning, and post-discharge follow-up. Offers competitive benefits, career development, and a collaborative healthcare environment. 🗂️ Requirements: Active RN license, Active LVN/LPN license, Active PT license, 2+ years clinical experience, Healthcare coordination experience, Case management experience, Knowledge of patient care transitions, Discharge planning knowledge, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through clinical collaboration and care coordination. The position partners with hospital teams, patients, and clinicians to manage referrals, discharge planning, and post-discharge follow-up. Offers competitive benefits, career development, and a patient-centered healthcare environment. 🗂️ Requirements: Active RN, LVN/LPN, or PT license, Minimum 2 years clinical experience, Experience in healthcare coordination or case management, Knowledge of patient care transitions and discharge planning, Ability to build relationships with healthcare providers, Strong communication skills, Organizational and multitasking skills, Proficiency with EMR systems, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe transitions from hospital to home health care, partnering with hospital teams, patients, and clinicians to improve outcomes and reduce readmissions. The position combines clinical assessment, care coordination, referral management, and post-discharge follow-up in a fast-paced healthcare environment. 🗂️ Requirements: Active RN, LVN/LPN, or PT license, Minimum 2 years of clinical experience, Experience in healthcare coordination, case management, clinical care, or hospital-based roles, Knowledge of patient care transitions and discharge planning, Ability to build relationships with healthcare providers and interdisciplinary teams, Strong communication skills, Ability to manage multiple patients and priorities, Proficiency with EMR systems, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Field-Based | Hospital-Focused | Patient Transition & Care Coordination Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities - Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home - Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge - Partner with case managers and physicians to develop and execute safe, patient-centered transition plans - Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services - Build strong, trusted relationships with hospital partners through consistent communication and follow-through - Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination - Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications - Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) - Minimum of two (2) years of clinical experience; home health or post-acute experience preferred - Experience in healthcare coordination, case management, clinical care, or hospital-based roles - Strong understanding of patient care transitions, discharge planning, or post-acute services - Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams - Excellent communication skills with the ability to engage patients, families, and clinicians effectively - High level of organization with the ability to manage multiple patients and priorities simultaneously - Proficiency with EMR systems and basic computer applications - Valid driver's license and reliable transportation Preferred Qualifications - Experience in home health, hospice, or post-acute care - Background working within hospital systems (case management, discharge planning, or bedside coordination) - Knowledge of CMS guidelines and readmission reduction strategies - Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations - Field-based role with regular presence in assigned hospitals and healthcare facilities - High-touch, patient-facing position requiring strong interpersonal and clinical communication skills - Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through - Performance expectations tied to both patient outcomes and successful care transitions/admissions - Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness - Medical, Dental, and Vision coverage - Pharmacy benefits - Virtual care and mental health support - Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - Supplemental health and life insurance Financial & Protection - 401(k) with company match - Employee referral program - Prepaid legal services - Identity theft protection Work-Life Balance & Perks - Generous paid time off - Pet insurance - Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

🏢 Summary: Field-based Care Transition Navigator role focused on coordinating safe hospital-to-home health transitions, reducing readmissions, and improving patient outcomes through clinical assessment and care coordination. The position partners with hospital teams, patients, and families while managing referrals, discharge planning, and post-discharge follow-up. Offers comprehensive benefits, career development opportunities, and a patient-centered healthcare environment. 🗂️ Requirements: Active RN license, Active LVN/LPN license, Active PT license, Minimum 2 years clinical experience, Experience in healthcare coordination, Experience in case management, Knowledge of patient care transitions, Knowledge of discharge planning, Ability to manage multiple patients and priorities, EMR proficiency, Valid driver's license, Reliable transportation 📃 Skills: RN, LVN, LPN, PT, EMR, HCHB, CMS 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Navigator (CTN) – Home Health Role Overview The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth. Key Responsibilities • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services • Build strong, trusted relationships with hospital partners through consistent communication and follow-through • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions Required Qualifications • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable) • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred • Experience in healthcare coordination, case management, clinical care, or hospital-based roles • Strong understanding of patient care transitions, discharge planning, or post-acute services • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams • Excellent communication skills with the ability to engage patients, families, and clinicians effectively • High level of organization with the ability to manage multiple patients and priorities simultaneously • Proficiency with EMR systems and basic computer applications • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Background working within hospital systems (case management, discharge planning, or bedside coordination) • Knowledge of CMS guidelines and readmission reduction strategies • Familiarity with Homecare Homebase (HCHB) or similar EMR systems Work Environment & Expectations • Field-based role with regular presence in assigned hospitals and healthcare facilities • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through • Performance expectations tied to both patient outcomes and successful care transitions/admissions • Requires strong time management to balance hospital coordination, patient interaction, and documentation Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.