Customer Success Specialist (Cloud ACS)

🏢 Summary: Presales role focused on presenting, validating, and supporting adoption of a Cloud ACS platform through technical demos, PoCs, and customer consultations. The position involves aligning networking requirements with platform capabilities and supporting prospects during technical evaluations. It requires close collaboration with cross-functional teams to ensure successful customer onboarding. 🗂️ Requirements: Experience in presales, technical support, or technical consulting roles, Understanding of networking fundamentals, Knowledge of TCP/IP, DHCP, DNS, TR-069 or TR-369, Ability to conduct product demos and Proof of Concepts, Experience troubleshooting network-related issues, Experience with CRM or ERP tools, Ability to explain complex technical concepts clearly, English C1, Polish B2 📃 Skills: Networking, Troubleshooting, TCP/IP, DHCP, DNS, TR-069, TR-369, Salesforce, CRM, ERP, Cloud, ACS, PoC 🏢 Description: Join our Presales team and help customers understand, validate, and successfully adopt our Cloud ACS platform. We are looking for a customer-focused technology professional who enjoys understanding customer needs, leading technical conversations, and helping organizations discover the value of our Cloud ACS platform. Key responsibilities Conduct technical product presentations, demos, and discovery sessions with prospects Prepare and manage Proof of Concepts (PoCs) and trial environments Analyze customer requirements and networking challenges to align solutions with Cloud ACS capabilities Troubleshoot technical and network-related issues during evaluations Address technical questions, including RFPs and architecture or security assessments Translate complex technical concepts into clear, business-friendly communication Collaborate closely with Sales, Customer Success, Product, and Support teams to ensure a smooth customer journey and handover after contract signing Requirements Proactive, customer-oriented professional with experience in technical support, pre-sales, technical consulting, or other customer-facing technical roles Good understanding of networking fundamentals and troubleshooting (TCP/IP, DHCP, DNS, TR-069/TR-369 or similar protocols is a plus) Ability to quickly learn and work with complex technical platforms Strong communication, presentation, and customer-facing skills with the ability to explain technical topics clearly and in a structured way Experience with CRM/ERP tools (e.g. Salesforce) Fluency in English (C1) and Polish (B2) - spoken and written What we offer Opportunity to work with a leading device management platform (Cloud ACS) Space to grow both vertically (Senior Presales) and horizontally (Customer Success, post-sales roles) Real exposure to global customers, including participation in international conferences and industry events Collaborative work environment with support from talented teams Flexible working hours and a relaxed work atmosphere (no dress code, no open space) Professional development through training, conferences and knowledge sharing Comprehensive benefits package, including medical care, Multisport card, onsite gym, and chillout space Comfortable office amenities: well-stocked kitchen (including Good Lood ice cream), parking area, and bike room

🏢 Summary: Technical Presales role supporting customer adoption of a Cloud ACS platform by leading demos, PoCs, and technical evaluations. The position focuses on networking, device management, and aligning platform capabilities with customer requirements. It involves troubleshooting, handling RFPs and security assessments, and collaborating with cross-functional teams during the sales cycle. 🗂️ Requirements: Experience in presales or technical customer-facing roles, Understanding of networking fundamentals, Knowledge of TCP/IP, Knowledge of DHCP, Knowledge of DNS, Familiarity with TR-069 or TR-369, Ability to troubleshoot network issues, Experience preparing and managing PoCs, Experience with CRM or ERP systems, Fluency in English, Fluency in Polish 📃 Skills: Networking, TCP/IP, DHCP, DNS, TR-069, TR-369, Cloud, ACS, PoC, RFP, Security, Architecture, Troubleshooting, CRM, Salesforce 🏢 Description: Join our Presales team and help customers understand, validate, and successfully adopt our Cloud ACS platform. We are looking for a technically skilled, customer-facing professional who enjoys solving networking and device management challenges, leading technical discussions, and translating complex product capabilities into clear business value. Key responsibilities Conduct technical product presentations, demos, and discovery sessions with prospects Prepare and manage Proof of Concepts (PoCs) and trial environments Analyze customer requirements and networking challenges to align solutions with Cloud ACS capabilities Troubleshoot technical and network-related issues during evaluations Address technical questions, including RFPs and architecture or security assessments Translate complex technical concepts into clear, business-friendly communication Collaborate closely with Sales, Customer Success, Product, and Support teams to ensure a smooth customer journey and handover after contract signing Requirements Proactive, customer-oriented professional with experience in technical support, pre-sales, technical consulting, or other customer-facing technical roles Good understanding of networking fundamentals and troubleshooting (TCP/IP, DHCP, DNS, TR-069/TR-369 or similar protocols is a plus) Ability to quickly learn and work with complex technical platforms Strong communication, presentation, and customer-facing skills with the ability to explain technical topics clearly and in a structured way Experience with CRM/ERP tools (e.g. Salesforce) Fluency in English and Polish (spoken and written) What we offer Opportunity to work with a leading device management platform (Cloud ACS) Space to grow both vertically (Senior Presales) and horizontally (Customer Success, post-sales roles) Real exposure to global customers, including participation in international conferences and industry events Collaborative work environment with support from talented teams Flexible working hours and a relaxed work atmosphere (no dress code, no open space) Professional development through training, conferences and knowledge sharing Comprehensive benefits package, including medical care, Multisport card, onsite gym, and chillout space Comfortable office amenities: well-stocked kitchen (including Good Lood ice cream 🍦), parking area, and bike room

🏢 Summary: The role involves leading SaaS platform implementations for advertising operations clients, translating business requirements into technical solutions and configuring the product to meet customer needs. You will collaborate with stakeholders, manage full-cycle implementations, deliver product demonstrations and training, and ensure successful system integration and adoption. The position combines technical consulting, solution design, data work, and client-facing responsibilities in a growth-stage environment. 🗂️ Requirements: 2+ years hands-on experience in Professional Services, Enterprise Product Implementation, Technical Business Analysis, Revenue Operations, Sales Operations, or Data Analysis, Experience with full-cycle SaaS implementations, Experience in requirements gathering and documentation, Experience in solution design and product configuration, Experience in data import/export and data mapping, Experience in system testing and end-user training, Strong process documentation and process improvement skills, Ability to present technical solutions to technical and non-technical stakeholders, Experience with cross-functional system implementation rollouts, Admin-level experience in at least one enterprise system (e.g., CRM, ERP, Ad Server) 📃 Skills: SQL, Python, Salesforce, Dynamics, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, GAM, Freewheel, Xandr, SaaS, CRM, ERP 🏢 Description: The Solutions Consulting Team: The Solutions Consulting team is the face of the company during implementation and ongoing growth. The team helps customers by solving problems, designing and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. They act as key partners to customers and internal teams to drive customer success. The team offers significant ownership and responsibility, supports personal development, and respects work-life balance. The Position: As a Solutions Consultant, you will collaborate with clients' business and technology stakeholders to implement solutions that enable success on the platform. Based on customer requirements, you will provide consultative recommendations on how to best use and configure the platform and ensure solution design and system deliverables meet defined acceptance criteria. You will configure and present tailored product demonstrations throughout implementation and end-user training. You will work with internal teams to ensure customer success and serve as a customer advocate with the product team. You must demonstrate strong analytical, technical, and business judgment, map business requirements to system and technical requirements, and manage expectations related to scope of work. The role requires excellent project management, organizational, and problem-solving skills. Candidates must quickly become experts in the functional and technical aspects of the product and related integration points and be skilled presenters of product features and benefits aligned to customer needs. Requirements: Excellent written and verbal communication skills Ability to understand and present complex technical capabilities and solutions to technical and non-technical audiences Strong business process, process documentation, and process improvement skills 2+ years of recent hands-on Professional Services, Enterprise Product Implementation, Technical Business Analyst, Revenue Operations, Sales Operations, or Data Analyst experience Experience working with clients and stakeholders during full cycle SaaS implementations Enterprise implementation experience including requirements gathering and documentation, solution design, product configuration, data import/export, testing, and training Ability to creatively find product solutions to solve client requirements Demonstrated experience in systems implementation rollouts across cross-functional groups Admin-level experience in one or more systems such as Salesforce.com, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, or Ad Servers (e.g., GAM, Freewheel, Xandr) SQL, data management, and data mapping experience preferred Python experience is a bonus Experience in Ad Tech space is a plus Benefits Include: Competitive salary Early-stage stock options Open PTO 401k match Company paid medical, dental, vision, and life insurance Regular company lunches and happy hours Gym membership reimbursement Cell phone reimbursement

🏢 Summary: Offer for a Cloud Solutions Consultant role focused on designing and consulting cloud architectures aligned with business needs. The position combines pre-sales support, technical solution design, and cloud cost optimization in Google Cloud environments. The role involves close collaboration with clients and engineering teams, including PoC validation and technical workshops. 🗂️ Requirements: Experience in pre-sales with cloud services, Practical experience with Google Cloud Platform, Hands-on knowledge of Kubernetes and VMware, Strong knowledge of cloud networking (VPC, routing, firewalls), Knowledge of cloud security best practices (IAM, IDP, MFA, data protection), Experience with infrastructure automation tools, Ability to design cloud architectures, Experience conducting PoC projects, English proficiency for business and technical communication 📃 Skills: GCP, Kubernetes, VMware, Terraform, Ansible, IAM, IDP, MFA, VPC, Routing, Firewalls, FinOps, Networking, Cybersecurity, Presales, PoC, Multicloud, Virtualization, English 🏢 Description: Szukasz wyzwań, w których Twoja wiedza techniczna spotyka się z biznesowym podejściem? Chcesz projektować rozwiązania, które realnie transformują cyfrowy krajobraz klientów? Jako Cloud Solutions Consultant staniesz się kluczowym pomostem między technicznym światem chmury a potrzebami biznesu. Dołącz do naszego zespołu i twórz nowoczesną architekturę IT! Twój zakres obowiązków Wsparcie Pre-sales & Consulting: Aktywne współpraca z działem sprzedaży w niestandardowych projektach, udział w innowacyjnych procesach transformacji chmurowej oraz współtworzenie ofert technicznych. Analiza biznesowa: Prowadzenie dialogu z klientami, analiza ich potrzeb oraz przekładanie wymagań biznesowych na optymalne rozwiązania chmurowe. Projektowanie rozwiązań: Przygotowywanie architektury oraz kompleksowych opisów technicznych we współpracy z działem wdrożeń i partnerami technologicznymi. Współpraca inżynieryjna: Bliska kooperacja z architektami chmury publicznej oraz specjalistami ds. infrastruktury sieciowej i cyberbezpieczeństwa. Walidacja techniczna: Przeprowadzanie projektów typu PoC ( Proof of Concept ). Optymalizacja FinOps: Analiza i optymalizacja kosztowa proponowanych środowisk chmurowych. Ewangelizacja i prezentacje: Prowadzenie prezentacji oraz warsztatów technicznych dla interesariuszy wewnętrznych i zewnętrznych, a także reprezentowanie firmy i udział w konferencjach branżowych. Nasze wymagania Doświadczenie w Pre-sales: Praktyka w pracy z usługami chmurowymi oraz bezpośredniej współpracy z klientem na etapie przedsprzedażowym. Znajomość GCP: Dobra znajomość platformy Google Cloud Platform (zarządzanie zasobami, architektura rozwiązań, optymalizacja kosztów). Multicloud & Wirtualizacja: Praktyczna znajomość rozwiązań kontenerowych (Kubernetes / K8s) oraz środowisk wirtualizacji (VMware). Network & Cybersec: Solidna wiedza z zakresu warstwy sieciowej w chmurze (routing, VPC, firewalle) oraz najlepszych praktyk bezpieczeństwa (IAM, IDP, MFA, ochrona danych). Automatyzacja: Znajomość narzędzi do automatyzacji infrastruktury (np. Terraform, Ansible). Komunikacja i prezentacja: Umiejętność efektywnego przekonywania biznesu do rozwiązań technicznych oraz swoboda w prowadzeniu warsztatów. Język angielski: Poziom umożliwiający płynną komunikację biznesową i techniczną (spotkania, warsztaty, tworzenie dokumentacji). Mile widziane Certyfikaty chmurowe: np. Google Cloud Associate Cloud Engineer , AWS Certified Solutions Architect – Associate , Microsoft Certified: Azure Administrator Associate (AZ-104) . Szerokie spojrzenie na IT: Ogólna znajomość zagadnień z obszarów Data Center, bezpieczeństwa IT oraz transmisji danych. Co oferujemy? Nowoczesny stos technologiczny: Pracę przy innowacyjnych projektach z wykorzystaniem najnowszych rozwiązań Google Cloud. Rozwój i upskilling: Dofinansowanie do szkoleń, certyfikacji oraz udziału w kluczowych wydarzeniach branżowych. Eksperckie środowisko: Współpracę z doświadczonymi specjalistami i zespołem pasjonatów technologii chmurowych. Elastyczność: Elastyczne godziny pracy oraz pełną swobodę wyboru modelu pracy (biuro / hybryda / remote), jak i forma współpracy (UOP lub B2B). Pakiety benefitów: Prywatna opieka medyczna w LuxMed, karta MultiSport oraz ubezpieczenie na życie. Kultura pracy: Brak dress code'u, partnerska atmosfera oraz liczne oferty i zniżki pracownicze w Grupie Polsat Plus.

🏢 Summary: IT Project Manager role focused on leading e-commerce SaaS implementation projects for international clients, from onboarding through deployment and growth. The position involves coordinating technical teams, configuring the system on e-commerce platforms, and translating business requirements into technical solutions. It combines project management with hands-on involvement in software implementation and client technical support. 🗂️ Requirements: Minimum 1 year of experience in IT project management, Experience in e-commerce implementation projects, Fluent English (B2+/C1), Knowledge of software development lifecycle, Understanding of web architecture and web applications, Ability to translate business requirements into technical specifications, Experience in configuring e-commerce platforms, Availability to work with international clients across time zones 📃 Skills: SaaS, E-commerce, SDLC, Web, HTML, CSS, JavaScript, API, AI, PowerAutomate, Make, OpenAI 🏢 Description: Zespół Printbox to ekipa ponad 90ciu specjalistów, którzy zrewolucjonizowali światowy rynek ecommerce z personalizowanymi fotoproduktami. Dostarczamy pełen ekosystem narzędzi do zbudowania najlepiej sprzedających sklepów z personalizowanymi produktami (np. fotoksiążki, kartki, wizytówki, koszulki). Printbox jest wykorzystywany przez dziesiątki milionów użytkowników w ponad 50 krajach , a nasi bezpośredni klienci to liderzy rynków z całego świata. Nasz autorski system zarządzania produktami, zaawansowane narzędzia AI, wydajny backend, system e-commerce oraz edytory webowe pomagają końcowym użytkownikom na całym świecie w łatwym tworzeniu i personalizowaniu produktów. Dołączając do zespołu Customer Success jako IT Project Manager/ka będziesz pracować bezpośrednio z międzynarodowymi klientami — od onboardingu, przez wdrożenie, aż po ich dalszy wzrost. Twoje główne obszary: Prowadzenie zróżnicowanych projektów wdrożeniowych dla klientów (planowanie, delegowanie zadań, monitorowanie przebiegu projektów, odbieranie i testowanie funkcjonalności) Dbanie o dobry przepływ informacj i pomiędzy klientami, naszym zespołem Customer Success, Developerskim i Sprzedażowym Wspieranie zespołu przy konfiguracji naszego autorskiego systemu na platformach e-commerce (według wymagań klientów) Szkolenie klientów z obsługi naszych rozwiązań oraz aktywne wspieranie ich w celu zwiększenia sprzedaży Dbanie o sukces i rozwój klienta; aktywne wsparcie klientów w osiąganiu ich celów biznesowych poprzez oferowanie rozwiązań dostosowanych do ich potrzeb oraz na bieżąco monitorowanie i analizowanie ich wyników Wprowadzanie usprawnień , budowanie bazy dobrych praktyk oraz dzielenie się swoją wiedzą Praca w międzynarodowym środowisku , dzięki czemu nauczysz się współpracy z osobami z różnych kultur i doprowadzisz do perfekcji swój j. angielski Współpraca z Klientami z różnych stref czasowych, w tym z USA - dlatego chcemy, abyś 2-3 razy w tygodniu był/a dostępny/a do pracy w godzinach popołudniowych (13-21) Dołącz do nas jeśli: Masz min. rok doświadczenia w prowadzeniu projektów IT Posiadasz doświadczenie we wdrożeniach projektów e-commerce Płynnie komunikujesz się po angielsku (poziom min. B2+/C1) Masz smykałkę do technikaliów (znajomość procesu wytwarzania oprogramowania oraz architektury stron internetowych i aplikacji webowych) i analityczne podejście do produktu Potrafisz przełożyć wymagania klienta na język techniczny (i na odwrót) Angażujesz się w swoje zadania i z ciekawością poznajesz możliwości systemu Samodzielnie organizujesz i zarządzasz swoją pracą Masz podejście pro klienckie , potrafisz zrozumieć kontekst biznesowy i potrzeby klienta Budowanie partnerskich relacji z ludźmi jest istotą Twojej pracy Twoim dodatkowym atutem będzie: Znajomość zagadnień związanych z analityką i marketingiem sklepów internetowych Znajomość języka hiszpańskiego Co oferujemy w zamian? Wynagrodzenie: 8 500 do 11 000 zł brutto (UoP) Pracę z jednym, złożonym produktem (SaaS), mocno personalizowanym na potrzeby klienta - każde wdrożenie jest inne, więc ciągle będziesz się uczyć czegoś nowego Indywidualny budżet szkoleniowy (2000zł) i dodatkowe 5 dni wolnych na Twój rozwój Elastyczne miejsce pracy zależne od Twojej lokalizacji. Cenimy pracę zdalną i swobodę, ale biuro to nasz hub integracyjny i w nim też się widujemy (częstotliwość naturalnie zależy od tego skąd pracujesz i jaką odległość masz do pokonania) Komfortowe biuro w Krakowie przy ul. Fabrycznej 20A , z dogodnym dojazdem i tylko 3 km od Dworca/Galerii Krakowskiej Elastyczne godziny pracy z core hours od 10:00 do 14:00 – resztę dnia planujesz według własnych preferencji, dbając o potrzeby zespołu Sprawdzony w boju program onboardingowy oraz wsparcie Mentora - z pewnością nie zostaniesz wrzucony/a na głęboką wodę Pracę z zagranicznymi klientami – globalnymi markami Dalszy rozwój w zakresie zarządzania projektami IT i indywidualny plan rozwojowy Szkolenia wewnętrzne i rozbudowaną bazę wiedzy - wew. akademie, video szkolenia, wiki i dokumentację Usprawniamy pracę jak tylko możemy. Automatyzujemy procesy, używamy m. in. Power Automate, make.com, a codzienną pracę ułatwia nam nasz AI chat połączony z najnowszymi modelami OpenAI, Google, Anthropic. Brak żmudnych zadań i autonomię w działaniu – optymalizujemy swoją pracę, gdzie tylko jest to możliwe Workation - do 5 tygodni rocznie po pierwszym roku współpracy oraz workation ze skróconym czasem pracy po dwóch latach Benefity tj. dofinansowanie do opieki medycznej, karty sportowej; ubezpieczenie na życie Darmowy parking samochodowy i rowerowy Onboarding stacjonarny z biura w Krakowie - pierwsze 5 dni pracy zaplanowane tak, abyś mógł/-a poznać Zespół, styl pracy i domenę biznesową, którą się zajmujemy Firmową biblioteczkę: dostęp do Printbox Library App, firmowych kindle, budżet zespołowy na zakupów nowych książek Program Printbox for All, w ramach którego otrzymasz pakiet opcji na udziały firmy (Employee Stock Ownership Plan) Proces rekrutacji: Rozmowa telefoniczna HR Spotkanie z Liderem Zadania praktyczne Decyzja i oferta

🏢 Summary: Full-stack freelance role focused on building scalable, cloud-native applications using .NET and Angular within the Azure ecosystem. The position involves translating complex business requirements into high-quality software solutions while applying modern architectural patterns and Agile delivery practices. The contract is project-based B2B for an initial 12-month period. 🗂️ Requirements: 4+ years experience with .NET technologies (C#, .NET Core, EF/ORM, WCF), 3+ years experience with Angular or strong React background with recent Angular experience, 2+ years hands-on experience with Azure services (Functions, Logic Apps, Web Apps), Advanced knowledge of architectural and design patterns, Experience with SOAP and REST web services, Experience with SQL and SQL Server, Experience with Git and CI/CD pipelines, Experience with Unit Testing, Fluent English 📃 Skills: .NET, .NETCore, C#, EntityFramework, ORM, WCF, Angular, React, Azure, Functions, LogicApps, WebApps, SQL, SQLServer, Git, CI/CD, SOAP, REST, Agile, UnitTesting 🏢 Description: Join an international team of experts delivering high-impact software solutions for global clients. In this role, you will work in a full-stack capacity, translating complex business requirements into scalable, cloud-native applications. You will collaborate with top-tier professionals to design and implement innovative solutions that address real-world engineering challenges while ensuring the highest industry standards. Form of cooperation: freelance project-specific B2B contract for an initial period of approximately 12 months. Tech stack: Backend: .NET / .NET Core, C#, Entity Framework (or other ORM), WCF, SOAP/REST APIs. Frontend: Angular (primary), React. Cloud: Azure (Functions, Logic Apps, Web Apps, SQL Server). Data: SQL Server. DevOps/Tools: Git, CI/CD, Agile, Unit Testing. Requirements: 4+ years of professional experience with .NET technologies (C#, .NET Core, EF/ORM, WCF) 3+ years of experience in Angular (or strong React background with recent Angular experience) 2+ years of hands-on experience with Azure services (e.g., Functions, Logic Apps, Web Apps) Advanced knowledge of Architectural and Design Patterns Proficiency in Web Services (SOAP/REST) and SQL Experience with Git, Continuous Integration, and Continuous Delivery pipelines Fluent English (written and spoken) for effective international communication Ideally, you’ll also have: Azure Cloud certifications Main responsibilities: Full-Stack Development: Address complex software engineering problems using both object-oriented and functional programming styles. Quality Assurance: Maintain high standards of code quality and testing through Clean Code and Unit Testing practices. Cloud Engineering: Design and develop scalable solutions utilizing a wide range of Azure-hosted services and tools. Agile Delivery: Implement Agile methodologies and modern software delivery techniques, including CI/CD and automated deployment. Professional Growth: Proactively adopt new technologies and frameworks within the Azure Cloud ecosystem to drive project success.

🏢 Summary: The offer is for a senior Integration Engineer to design and build high-performance, mission-critical integration platforms in globally distributed cloud environments. The role focuses on microservices architecture, event-driven systems, and integration between industrial (OT) and enterprise IT systems using modern technologies. You will take full ownership of solutions from design and development to testing, CI/CD, and production support. 🗂️ Requirements: Minimum 5 years of professional software development experience, Strong experience with Java ecosystem, Proven experience in designing and building microservices, Hands-on experience with messaging and event streaming systems, Experience with REST and SOAP APIs and related protocols, Knowledge of security standards OAuth2, JWT, SAML, TLS, Experience with unit and integration testing, Hands-on experience with AWS or Azure or GCP, Experience with CI/CD and containerization, English proficiency at minimum B2 level 📃 Skills: Java, Kafka, JMS, MQTT, AMQP, REST, SOAP, OData, GraphQL, gRPC, JSON, XML, OAuth2, JWT, SAML, TLS, AWS, Azure, GCP, CI/CD, Docker, Kubernetes, HiveMQ, HighByte 🏢 Description: C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance . With a highly integrated team of 400+ experts , for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. 🌍 We build and run the core data platforms for global companies . Our team designs high-performance, resilient systems that solve complex challenges in Enterprise Integration, and the Industrial Internet of Things (IIoT). We are looking for a top-tier Integration Engineer, a key technical expert to join our team and help us build these mission-critical, globally distributed solutions. This is a chance to work on challenging projects at a global scale, using modern technology without the burden of legacy code. 📝 You will be responsible for: Designing and building high-performance, mission-critical integration platforms using modern programming languages Building and operating globally distributed systems designed for High Availability across AWS, Azure, and GCP Designing and developing solutions based on a microservices architecture Integrating industrial systems (OT) with enterprise IT, using platforms like HiveMQ and HighByt e alongside event-streaming technologies like Kafka Taking full ownership of your work—from design and coding to automated testing, CI/CD, and production support 👉 What you will need: At least 5 years of professional experience in software development plus a hands-on approach to owning and delivering complete solutions Strong experience with the Java ecosystem Proven experience designing and building microservices Experience with messaging & event streaming: Kafka, Azure Event Hub, JMS, MQTT, AMQP Experience with APIs & protocols: REST, SOAP, OData, GraphQL, gRPC, JSON, XML, Kafka, MQTT Experience with Security standards: OAuth2, JWT, SAML, TLS and API management Demonstrated expertise in writing comprehensive unit and integration tests ; you believe in and practice a culture of high code coverage Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) Solid experience with DevOps practices, including CI/CD and containerization Very good command of English (level B2 is a must) Nice to have: Experience with IoT data integration and building UNS Familiarity with IoT protocols (MQTT, OPC-UA) and IoT platforms (HighByte Intelligence Hub, Ignition, Litmus, Node Red) Experience in Python An interest in AI/ML and its applications in enterprise data Strong understanding of Agile methodologies Strong communication and presentation skills are important, along with the ability to build rapport and credibility with stakeholders ✨ What we offer: You choose your employment type – we’re open to both employment contracts and B2B arrangements. Learning & development opportunities – after your probation period, you’ll have access to a highly flexible and generous English language reimbursement program, along with an individual development budget to use as you see fit. Classic benefits like private medical care, a sports card, and a preferential life insurance plan. Plus, our infamous Fruit Tuesdays and a special summer bonus – ice cream. A hybrid work setup with plenty of flexibility. Delivery teams work mostly remotely. Support teams come to the office at least once a week – as an HR team, we meet every Wednesday. On other days, you decide where you work. A bunch of non-work activities , including Office Day (a fun-filled day when employees from all over Poland gather at the office), POP UP integrations,  various competitions from cooking to photography, and the chance to submit charity causes to our CF4GOOD program, which provides support to those in need. A workplace that values people and is built on collaboration, not competition. If you’re tired of toxic work environments, you’ll finally get a chance to breathe. And if you’ve been lucky with great employers so far, we’ll do our best to keep that streak going.

🏢 Summary: Senior Cloud Engineer role focused on designing, building, and modernizing scalable, secure AWS environments, including greenfield projects, migrations, and advanced Data/Big Data initiatives. The position emphasizes cloud-native architecture, Infrastructure as Code, CI/CD automation, container orchestration, and cost optimization. You will lead technical implementations and guide clients through best practices in AWS-based transformations. 🗂️ Requirements: Strong expertise in AWS services (EC2, EKS, Lambda, RDS, S3, IAM, VPC, API Gateway, CloudWatch), Experience designing infrastructure with Terraform and AWS CDK, Hands-on experience with CI/CD pipelines (GitHub Actions, GitLab, Jenkins, AWS CodePipeline), Experience in scripting or programming (Python, TypeScript, Go, Bash), Practical experience with Docker and Kubernetes/ECS/EKS, Knowledge of IAM, encryption, access control, and secure VPC architecture, Experience with monitoring tools (CloudWatch, Prometheus, Grafana, ELK/EFK), Understanding of AWS Well-Architected Framework, AWS certifications (Solutions Architect, DevOps Engineer, or Advanced Networking), Fluency in English and Polish 📃 Skills: AWS, EC2, EKS, Lambda, RDS, S3, IAM, VPC, APIGateway, CloudWatch, Terraform, CDK, GitHub, GitLab, Jenkins, CodePipeline, Python, TypeScript, Go, Bash, Docker, Kubernetes, ECS, Prometheus, Grafana, ELK, EFK, Route53, TransitGateway 🏢 Description: Ready for an adventure with AWS ? Join Us! As a leading AWS Partner in Europe , we support organizations at every stage of their cloud journey. Our strength comes from deep experience in cloud-native architectures and modernization initiatives. By joining our team, you’ll have the opportunity to shape secure, scalable platforms on AWS, work hands-on with advanced Data & AI technologies, and guide clients through transformative cloud projects. Here, your work will directly impact how businesses innovate, grow, and unlock new value through cloud technologies. As a Senior Cloud Engineer , you will have the opportunity to participate and lead projects across greenfield initiatives ( designing and building infrastructure from scratch), AWS migrations and modernization efforts, as well as advanced Data and Big Data projects . This role will allow you to develop your expertise in cloud-native architecture, security, automation (IaC, CI/CD, Kubernetes), and working with large-scale data platforms. Additionally, you will be involved in FinOps initiatives, gaining hands-on experience in cost optimization and efficient cloud environment management. Your Responsibilities: Architect and implement scalable, secure, and cost-effective cloud solutions on AWS , guiding clients through best practices in cloud-native design and modernization Design, build, and maintain AWS infrastructure using Infrastructure as Code ( IaC ) tools such as Terraform and AWS CDK Develop and manage CI/CD pipelines using tools like Github Actions, GitLab Pipelines, Jenkins or AWS CodePipeline , ensuring smooth and automated deployment processes Monitor, diagnose, and optimize system performance , ensuring high availability, fault tolerance, and scalability across distributed systems Manage containerized applications using Docker , and orchestrate workloads with Kubernetes, Amazon ECS, or EKS Implement robust security practices , including IAM policies, access control, encryption, and compliance auditing aligned with industry standards Deploy and manage observability stacks using tools such as Amazon CloudWatch, Prometheus, and Grafana for proactive monitoring and alerting Write code to automate tasks and workflows using scripting and programming languages such as Python, TypeScript, Go, or Bash Troubleshoot and resolve infrastructure and deployment issues , collaborating closely with development teams to ensure smooth delivery Maintain clear technical documentation , contribute to internal standards, and support knowledge sharing across teams Lead technical webinars , write blog posts , and publish case studies to share insights and promote thought leadership in the AWS ecosystem Represent the company at conferences and industry events, engaging with the cloud community and staying ahead of emerging trends Requirements: Strong AWS expertise across services such as EC2, EKS, Lambda, RDS, S3, IAM, VPC, API Gateway, CloudWatch with a solid grasp of the AWS Well-Architected Framework across design, security, and operational excellence IaC: you design, build, and manage AWS infrastructure using Terraform and AWS CDK, delivering repeatable, version-controlled, and auditable deployments Hands-on experience building and maintaining pipelines in GitHub Actions, GitLab Pipelines, Jenkins, or AWS CodePipeline to enable automated, zero-downtime releases and fast iteration Expierence in software development and scripting using Python, TypeScript, Go, or Bash Containerization & Orchestration: practical experience with Docker and orchestration via Kubernetes, Amazon ECS, or EKS to support scalable microservices architectures Security, Compliance & Networking: you implement IAM policies, encryption, access control, and design secure, high-availability network architectures using VPC, Transit Gateway, Route 53 , and hybrid connectivity solutions Experience with Amazon CloudWatch, Prometheus, Grafana, and ELK/EFK to enable proactive monitoring, alerting, and incident response Client-facing mindset - you can act as a trusted advisor to enterprise clients, translating business goals into scalable cloud-native solutions; you enjoy supporting cloud adoption, modernization, and digital transformation initiatives, and you're comfortable contributing to pre-sales and solutioning work alongside sales teams AWS Certifications - you already hold and actively pursue relevant AWS certifications (e.g., Solutions Architect, DevOps Engineer, Advanced Networking) that back up your hands-on expertise Fluency in both English and Polish , written and spoken Benefits: Continuous learning and growth – we invest in your development through internal training, knowledge-sharing sessions, and hands-on learning from real projects. We also support growth beyond the organization by actively engaging in the AWS Community, including conference talks and industry events. Training budget – dedicated funds to support certifications, courses, and professional development aligned with your career goals. Medical care package – comprehensive private healthcare to help you stay healthy and focused. Multisport card co-financing – because staying active matters, both in and outside of work. Language learning platform access – improve your language skills at your own pace, whenever it suits you. Flexible working hours & remote work – work when and where you’re most productive. Company events – time for integration and some fun. Stay up to date with us: Follow our blog regularly and participate in the events we organize.

🏢 Summary: Senior Customer Success Manager role focused on guiding enterprise clients through adoption of a cloud-native analytics and AI platform. The position combines technical advisory, strategic account leadership, and post-sales enablement to ensure measurable business value and platform integration. It requires close collaboration with Product and Engineering while driving renewals and account growth. 🗂️ Requirements: Residence in Poland, Work from Warsaw office at least 3 days per week, Degree in ComputerScience, Engineering, DataScience or related field, 7+ years in CustomerSuccess or technical customer-facing roles in SaaS or enterprise software, Hands-on experience with cloud-native technologies, Experience with major cloud providers, Knowledge of data modeling and ETL/ELT processes, Understanding of ML lifecycle and MLOps, Experience managing complex enterprise accounts, Knowledge of Agile and DevOps practices, Experience with CRM or CustomerSuccess tools, Fluency in English or German 📃 Skills: CloudNative, Microservices, Kubernetes, Docker, AWS, Azure, GCP, DataModeling, ETL, ELT, SemanticLayer, MLOps, AI, BI, SaaS, Salesforce, Gainsight, Agile, DevOps, Telemetry, CRM 🏢 Description: This position requires living in Poland and working from the Warsaw office at least three times per week. Contract of Employment (UoP) Your new company Our Client is a global leader in enterprise analytics and AI, helping organizations turn data into intelligent action. Their cloud‑native platform and semantic layer power modern analytics, while our forward‑thinking approach to digital assets strengthens our financial strategy. Innovation, agility, and impact define our culture. Your new role As a Senior Customer Success Manager, you will guide enterprise clients through the full post‑sales journey. You’ll ensure they successfully adopt our cloud‑native architecture, semantic layer, and AI‑driven analytics and that these solutions deliver measurable business value. You’ll lead strategic discussions, support technical integrations, collaborate with Product and Engineering, and help drive account growth. 1. Technical Strategy & Customer Outcomes Serve as the primary technical advisor, guiding customers through cloud‑native architectures, semantic layer implementations, and AI analytics workflows. Lead strategic whiteboard sessions with executive stakeholders to align platform capabilities with business priorities. Analyze customer processes to identify high‑impact use cases and ensure technical initiatives translate into tangible ROI. Build and execute customer success roadmaps with clear KPIs, adoption milestones, and alignment to enterprise architecture and security standards. Conduct Quarterly Business Reviews to present progress, value delivered, and future plans. 2. Enablement & Adoption Oversee technical configuration and integration to accelerate time‑to‑value. Deliver advanced demos, developer office hours, and workshops for engineering, BI, and data science teams. Monitor account health using telemetry to proactively address performance issues, integration challenges, and adoption gaps. Use engagement data to identify risks and opportunities for deeper value realization. 3. Product Collaboration & Advocacy Gather and synthesize customer feedback to influence product direction and feature development. Partner with Engineering to guide strategic customers through Alpha/Beta programs for new platform and AI capabilities. Act as the escalation point for complex technical issues, coordinating between customer teams and internal developers. Advise on platform enhancements, integrations, and upgrades aligned with customer data strategies. 4. Commercial Partnership & Relationship Growth Support renewals and expansions by ensuring continuous delivery of business and technical value. Collaborate with Sales and Account Management to identify upsell and cross‑sell opportunities. Identify renewal risks early and contribute to mitigation plans. Build strong, reference‑ready customer relationships for case studies, testimonials, and industry events. What you'll need to succeed Technical Requirements Degree in Business, Computer Science, Engineering, Data Science, or a related field (or equivalent experience). Hands‑on experience with cloud‑native technologies (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, GCP). Strong understanding of data modeling, ETL/ELT, semantic layers, and the ML lifecycle (MLOps, deployment). Familiarity with BI tools, enterprise analytics, or AI‑driven data platforms is an advantage. Experience & Skills 7+ years in Customer Success or similar technical customer‑facing roles within SaaS or enterprise software. Experience managing complex enterprise accounts with multiple stakeholders. Ability to interpret usage data and telemetry to drive insights and recommendations. Strong communication skills, especially in explaining complex technical concepts to non‑technical leaders. Solid project management and cross‑functional collaboration experience. Knowledge of Agile and DevOps practices. Experience with CRM and Customer Success tools (e.g., Salesforce, Gainsight). Fluency in English or German. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

🏢 Summary: The role focuses on developing and enhancing backend services that automate Front and Back Office trading workflows, including deal capture, lifecycle management, and settlement for complex contracts. You will build Python-based APIs, work with relational databases, and contribute to cloud-native, CI/CD-driven deployments in Azure. The position emphasizes reliability, testing, observability, and end-to-end ownership in an agile environment. 🗂️ Requirements: Strong experience with SQL databases (PostgreSQL or Oracle), Commercial experience with Python and API/service development, Experience with Flask or similar Python frameworks, Practical knowledge of automated testing, Experience with CI/CD pipelines, Experience with Azure cloud environment, Experience with Docker and Kubernetes, Working knowledge of Angular, Ability to work in agile development environment 📃 Skills: Python, Flask, SQL, PostgreSQL, Oracle, Azure, Docker, Kubernetes, Angular, CI/CD, REST, APIs, Testing, Git 🏢 Description: Join an international engineering team building software that supports day-to-day trading operations. The product helps streamline and automate key workflows around deal entry, lifecycle management and settlement for complex, non-standard contracts. You’ll work closely with both engineers and business users, so your work is visible, practical, and tied to critical operational processes. Your impact: Deliver new features and improvements that automate Front Office and Back Office workflows (deal capture, monitoring, settlement support) Build and maintain backend services in Python (Flask or similar) and work with relational databases (PostgreSQL/Oracle) Improve platform quality and safety through stronger testing, better logging/monitoring, and clear governance/security practices Contribute to modern delivery and runtime standards: CI/CD, cloud deployments in Azure, containerization with Docker, orchestration with Kubernetes Help drive reliability and operational excellence, including observability and cost-aware engineering Take ownership of tasks end-to-end and proactively suggest improvements to existing solutions What we’re looking for: Strong experience with SQL databases (e.g., PostgreSQL, Oracle) Commercial experience with Python and building APIs/services (Flask is a plus) Practical knowledge of automated testing and CI/CD pipelines Experience with Azure and cloud-native tooling (Docker, Kubernetes) Working knowledge of Angular for web UI development Team player mindset: comfortable in an agile environment, accountable, and collaborative