Presales Engineer (Cloud ACS)

🏢 Summary: Presales role focused on presenting, validating, and supporting adoption of a Cloud ACS platform through technical demos, PoCs, and customer consultations. The position involves aligning networking requirements with platform capabilities and supporting prospects during technical evaluations. It requires close collaboration with cross-functional teams to ensure successful customer onboarding. 🗂️ Requirements: Experience in presales, technical support, or technical consulting roles, Understanding of networking fundamentals, Knowledge of TCP/IP, DHCP, DNS, TR-069 or TR-369, Ability to conduct product demos and Proof of Concepts, Experience troubleshooting network-related issues, Experience with CRM or ERP tools, Ability to explain complex technical concepts clearly, English C1, Polish B2 📃 Skills: Networking, Troubleshooting, TCP/IP, DHCP, DNS, TR-069, TR-369, Salesforce, CRM, ERP, Cloud, ACS, PoC 🏢 Description: Join our Presales team and help customers understand, validate, and successfully adopt our Cloud ACS platform. We are looking for a customer-focused technology professional who enjoys understanding customer needs, leading technical conversations, and helping organizations discover the value of our Cloud ACS platform. Key responsibilities Conduct technical product presentations, demos, and discovery sessions with prospects Prepare and manage Proof of Concepts (PoCs) and trial environments Analyze customer requirements and networking challenges to align solutions with Cloud ACS capabilities Troubleshoot technical and network-related issues during evaluations Address technical questions, including RFPs and architecture or security assessments Translate complex technical concepts into clear, business-friendly communication Collaborate closely with Sales, Customer Success, Product, and Support teams to ensure a smooth customer journey and handover after contract signing Requirements Proactive, customer-oriented professional with experience in technical support, pre-sales, technical consulting, or other customer-facing technical roles Good understanding of networking fundamentals and troubleshooting (TCP/IP, DHCP, DNS, TR-069/TR-369 or similar protocols is a plus) Ability to quickly learn and work with complex technical platforms Strong communication, presentation, and customer-facing skills with the ability to explain technical topics clearly and in a structured way Experience with CRM/ERP tools (e.g. Salesforce) Fluency in English (C1) and Polish (B2) - spoken and written What we offer Opportunity to work with a leading device management platform (Cloud ACS) Space to grow both vertically (Senior Presales) and horizontally (Customer Success, post-sales roles) Real exposure to global customers, including participation in international conferences and industry events Collaborative work environment with support from talented teams Flexible working hours and a relaxed work atmosphere (no dress code, no open space) Professional development through training, conferences and knowledge sharing Comprehensive benefits package, including medical care, Multisport card, onsite gym, and chillout space Comfortable office amenities: well-stocked kitchen (including Good Lood ice cream), parking area, and bike room

🏢 Summary: The role focuses on driving successful Cloud ACS implementations by onboarding clients, providing technical support, and delivering training to ensure maximum product value. It involves close collaboration with customers and internal teams to optimize processes and support presales activities. 🗂️ Requirements: Experience supporting technical clients, Ability to onboard clients and implement custom processes, Ability to provide technical support via email, phone, and online meetings, Ability to conduct technical trainings, Understanding of networking concepts (IP, DNS, HTTP, HTTPS), Ability to translate customer feedback into product insights, Strong presentation of technical topics, Fluency in English 📃 Skills: Cloud, ACS, Networking, IP, DNS, HTTP, HTTPS, XML, Scripting, Automation 🏢 Description: Join our Customer Success team to drive client satisfaction and successful Cloud ACS implementations! Help clients fully leverage our cutting-edge solutions, ensuring they maximize their return on investment. Key responsibilities Facilitate client onboarding and custom process implementation Provide daily support through email, phone, and online meetings Conduct training and empower clients to maximize the value of Cloud ACS Drive product innovation by gathering customer feedback Support the Presales team in PoCs coordination Requirements Proactive, customer oriented professional with experience in support of technical clients Keen eye for process optimization Ability to translate client feedback into actionable insights for our Product Team Strong communication and presentation skills Ability to explain technical topics clearly and in a structured way Details oriented and analytical mind Basic understanding of networking concepts (IP addressing, DNS, HTTP/HTTPS) and willingness to expand technical knowledge Fluency in English Nice to have Basic scripting or automation experience (e.g. XML, scripting languages, or Java-like languages) to create simple workflow automations tailored to customer business processes Second language - Spanish, French, or Italian is a nice bonus What we offer Collaborative work environment with support from a talented team Opportunity to work with a leading device management platform (Cloud ACS) Real exposure to global customers, including participation in international conferences and industry events Flexible working hours and a relaxed work atmosphere (no dress code, no open space) Professional development through training, conferences and knowledge sharing Comprehensive benefits package, including medical care, Multisport card, onsite gym, and chillout space Comfortable office amenities: well-stocked kitchen (including Good Lood ice cream), parking area, and bike room

🏢 Summary: Hybrid Solution Architect, Presales Consultant, and Team Lead role focused on designing and proposing Java-based, cloud-native architectures for clients. The position combines technical solution design, presales support, effort estimation, and team leadership responsibilities. It involves shaping distributed systems architectures and leading a technical team while acting as a trusted advisor in client engagements. 🗂️ Requirements: Several years of experience as Solution Architect, Lead Developer, Technical Architect, or similar, Strong expertise in Java and modern distributed systems design, Hands-on experience with at least one cloud platform: AWS, Azure, or GCP, Experience designing system integrations, APIs, microservices, and cloud-native architectures, Ability to prepare effort estimations, project scopes, and risk assessments, Experience leading technical client meetings, workshops, and presentations, Leadership experience in managing and mentoring technical teams, Fluency in Polish and English 📃 Skills: Java, AWS, Azure, GCP, Microservices, APIs, REST, Cloud, DistributedSystems, SystemIntegration, Security, Scalability, Reliability 🏢 Description: We're looking for someone who blends the skills of a Solution Architect , Presales Consultant , and Team Lead - all in one role. If you're deeply at home in the Java ecosystem and cloud environments, know how to hold a meaningful conversation with a client, ask the right business and technical questions, put together solid estimations, and translate client needs into coherent solution architecture, we'd love to talk. Leading and growing a team will also be a key part of what you do here. Who we are: We are Inspeerity (part of DevelopX group), engineering consultancy providing software development and consultancy. Our primary expertise is systems architecture and full stack development – from defining project requirements, to designing, building, and deploying software applications for web, backend, enterprise and mobile. We are crazy about technology, serious about people. What you’ll be doing: Lead presales activities and join client meetings as a trusted technical partner and advisor. Analyze client needs by asking sharp, probing questions that uncover business goals, constraints, and non-functional requirements. Design solution architectures built on a Java backend stack and cloud services. Develop solution concepts, high-level architectural designs, and technology recommendations- and contribute to proposals and presentations. Deliver presentations, workshops, and demos to clients and stakeholders. Collaborate with sales, delivery, and engineering teams to shape proposals that are both compelling and technically feasible. Create effort estimations, define scope, and identify costs and risks for proposed solutions. Support RFI/RFP responses and contribute to the preparation of technical and commercial proposals. Act as a Team Lead- organizing team workflow, mentoring members, supporting their growth, and ensuring the quality of delivered solutions. Establish architectural best practices and team-wide working standards. Conduct technical interviews as part of the hiring process. You will be the best fit if you have: Several years of hands-on experience in a role such as Solution Architect, Lead Developer, Technical Architect, Presales Architect, or similar. Strong command of Java and proven experience designing modern, distributed systems. Practical experience working with cloud platforms- AWS, Azure, or GCP. Broad architectural knowledge spanning system integration, APIs, microservices, monolithic and hybrid architectures, security, scalability, reliability, and cloud-native approaches. Experience leading client conversations, discovery workshops, and solution presentations for both technical and business audiences. Excellent communication and interpersonal skills. A natural ability to ask the right questions, listen actively, and translate client needs into clear, actionable technology recommendations. Experience preparing effort estimations, project scopes, assumptions, and risk assessments. Leadership experience: managing a team, mentoring, delegating effectively, and supporting the professional growth of specialists. The ability to connect the dots between business, sales, and technology perspectives. Fluency in both Polish and English- written and spoken. Nice to have: Experience preparing and facilitating architectural workshops. Familiarity with architectural tools, standards, and solution modeling practices. Background in a consulting, software house, or systems integrator environment. Cloud or architecture certifications. Experience with proposal preparation for enterprise clients or involvement in tender/RFP processes. What we offer: Remote work or working from our Bialystok, Warsaw, Rzeszow offices. It's up to you! Great working conditions and best equipment. Private, comprehensive medical cover. Physical and psychological care with Multisport Card and Mindgram application. Real influence over the direction of solution development, proposals, and architectural standards. The opportunity to blend technical, advisory, and leadership responsibilities in one role. Collaboration with clients on complex Java and cloud-based projects. The space to build and grow a team, and to mentor specialists along the way. A high degree of autonomy, a true partnership culture, and a genuine say in technology decisions and the evolution of the company's service offerings. And most important...You'll work with experienced, committed people who will appreciate you, your skills and knowledge and give you support when you need it.

🏢 Summary: Senior Customer Success Manager role focused on guiding enterprise clients through adoption of a cloud-native analytics and AI platform. The position combines technical advisory, strategic account leadership, and post-sales enablement to ensure measurable business value and platform integration. It requires close collaboration with Product and Engineering while driving renewals and account growth. 🗂️ Requirements: Residence in Poland, Work from Warsaw office at least 3 days per week, Degree in ComputerScience, Engineering, DataScience or related field, 7+ years in CustomerSuccess or technical customer-facing roles in SaaS or enterprise software, Hands-on experience with cloud-native technologies, Experience with major cloud providers, Knowledge of data modeling and ETL/ELT processes, Understanding of ML lifecycle and MLOps, Experience managing complex enterprise accounts, Knowledge of Agile and DevOps practices, Experience with CRM or CustomerSuccess tools, Fluency in English or German 📃 Skills: CloudNative, Microservices, Kubernetes, Docker, AWS, Azure, GCP, DataModeling, ETL, ELT, SemanticLayer, MLOps, AI, BI, SaaS, Salesforce, Gainsight, Agile, DevOps, Telemetry, CRM 🏢 Description: This position requires living in Poland and working from the Warsaw office at least three times per week. Contract of Employment (UoP) Your new company Our Client is a global leader in enterprise analytics and AI, helping organizations turn data into intelligent action. Their cloud‑native platform and semantic layer power modern analytics, while our forward‑thinking approach to digital assets strengthens our financial strategy. Innovation, agility, and impact define our culture. Your new role As a Senior Customer Success Manager, you will guide enterprise clients through the full post‑sales journey. You’ll ensure they successfully adopt our cloud‑native architecture, semantic layer, and AI‑driven analytics and that these solutions deliver measurable business value. You’ll lead strategic discussions, support technical integrations, collaborate with Product and Engineering, and help drive account growth. 1. Technical Strategy & Customer Outcomes Serve as the primary technical advisor, guiding customers through cloud‑native architectures, semantic layer implementations, and AI analytics workflows. Lead strategic whiteboard sessions with executive stakeholders to align platform capabilities with business priorities. Analyze customer processes to identify high‑impact use cases and ensure technical initiatives translate into tangible ROI. Build and execute customer success roadmaps with clear KPIs, adoption milestones, and alignment to enterprise architecture and security standards. Conduct Quarterly Business Reviews to present progress, value delivered, and future plans. 2. Enablement & Adoption Oversee technical configuration and integration to accelerate time‑to‑value. Deliver advanced demos, developer office hours, and workshops for engineering, BI, and data science teams. Monitor account health using telemetry to proactively address performance issues, integration challenges, and adoption gaps. Use engagement data to identify risks and opportunities for deeper value realization. 3. Product Collaboration & Advocacy Gather and synthesize customer feedback to influence product direction and feature development. Partner with Engineering to guide strategic customers through Alpha/Beta programs for new platform and AI capabilities. Act as the escalation point for complex technical issues, coordinating between customer teams and internal developers. Advise on platform enhancements, integrations, and upgrades aligned with customer data strategies. 4. Commercial Partnership & Relationship Growth Support renewals and expansions by ensuring continuous delivery of business and technical value. Collaborate with Sales and Account Management to identify upsell and cross‑sell opportunities. Identify renewal risks early and contribute to mitigation plans. Build strong, reference‑ready customer relationships for case studies, testimonials, and industry events. What you'll need to succeed Technical Requirements Degree in Business, Computer Science, Engineering, Data Science, or a related field (or equivalent experience). Hands‑on experience with cloud‑native technologies (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, GCP). Strong understanding of data modeling, ETL/ELT, semantic layers, and the ML lifecycle (MLOps, deployment). Familiarity with BI tools, enterprise analytics, or AI‑driven data platforms is an advantage. Experience & Skills 7+ years in Customer Success or similar technical customer‑facing roles within SaaS or enterprise software. Experience managing complex enterprise accounts with multiple stakeholders. Ability to interpret usage data and telemetry to drive insights and recommendations. Strong communication skills, especially in explaining complex technical concepts to non‑technical leaders. Solid project management and cross‑functional collaboration experience. Knowledge of Agile and DevOps practices. Experience with CRM and Customer Success tools (e.g., Salesforce, Gainsight). Fluency in English or German. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

🏢 Summary: Long-term B2B role focused on building, operating, and improving an enterprise-scale Azure cloud platform with strong emphasis on automation, security, and developer experience. The position involves designing CI/CD pipelines, implementing landing zones and policy-as-code, and integrating cloud services with enterprise systems. Work is hybrid (Warsaw office) with occasional business trips and collaboration in an international environment. 🗂️ Requirements: 3+ years of experience with Microsoft Azure including operations, Strong Infrastructure as Code skills, Knowledge of CAF and Enterprise Scale best practices, Understanding of security and compliance standards, Experience with CI/CD pipelines, Experience with DevOps practices, Experience working in Agile methodologies 📃 Skills: Azure, Bicep, Terraform, CI/CD, DevOps, IaC, CAF, Agile, APIs 🏢 Description: Start : Flexible Contract : B2B, long term cooperation Work model : 3 days from the Warsaw office per week Project language: English/Polish Business trips: to Denmark occasionally Recruitment process: case study + 1 meeting You will play a key role in building, operating, and continuously improving our cloud platform and automation capabilities. Your mission is to enable scalable, secure, and compliant cloud adoption through everything-as-code , strong engineering practices, and deep integration between cloud services and existing enterprise systems. A key focus of the role is to continuously improve platform usability and developer experience . We strive to make the platform intuitive, well-documented, and easy to work with – so development teams can focus on delivering business value rather than dealing with complexity. Responsibilities Design, build, and operate the Enterprise Scale Foundation platform and CI/CD pipelines. Improve platform usability, reliability, and developer experience. Implement and manage Landing Zones, guardrails, and policy-as-code. Develop automation using IaC, APIs, and reusable workflows. Build integrations with enterprise systems (e.g., ITSM, identity, data). Ensure security, compliance, and governance standards are met. Collaborate with teams to drive platform improvements and enable self-service. Requirements 3+ years of experience with Microsoft Azure (including operations). Strong Infrastructure as Code (IaC) skills (Bicep, Terraform) Knowledge of CAF / Enterprise Scale best practices. Understanding of security and compliance (preferably financial sector).Experience Experience with CI/CD, DevOps, and Agile methods. Previous experience with Customer Exeprience.

🏢 Summary: Cloud Engineer role focused on automating and securing global Azure infrastructure by transforming network and security processes into scalable Infrastructure-as-Code. The position bridges Network Infrastructure and DevOps, driving cloud networking architecture, DevSecOps integration, and CI/CD automation. Responsible for ensuring architectural stability, security enforcement, and automated multi-region Azure deployments. 🗂️ Requirements: Expert-level Terraform experience, Deep practical knowledge of Microsoft Azure networking, Experience designing complex network topologies (V-WAN, VNET, BGP), Hands-on experience with CI/CD pipelines (Azure DevOps, GitHub Actions, or Jenkins), Proficiency in scripting (Python, PowerShell, or YAML), Experience implementing Policy-as-Code and security benchmarks (NIST/CIS), Strong knowledge of DevSecOps practices and automated security testing, Experience managing and automating firewall configurations, Experience working in Agile/Scrum/SAFe environments 📃 Skills: Azure, Terraform, V-WAN, VNET, BGP, DevSecOps, CI/CD, AzureDevOps, GitHubActions, Jenkins, Python, PowerShell, YAML, NIST, CIS, Firewall, Agile, Scrum, SAFe 🏢 Description: The Mission We are looking for a highly skilled Cloud Engineer to bridge the gap between Network Infrastructure and DevOps. Your role is to transform manual networking and security tasks into scalable, automated Infrastructure-as-Code (IaC) . You will be responsible for the architectural stability, security enforcement, and automated deployment of our global Azure footprint. Core Responsibilities Infrastructure Automation: Architect and maintain robust IaC patterns using Terraform to ensure consistent, repeatable deployments. Cloud Networking: Design and optimize complex network topologies (V-WAN, VNET, BGP) across multi-region environments. Security Integration (DevSecOps): Implement Policy-as-Code (NIST/CIS benchmarks) to automate security gating and remediation. CI/CD Orchestration: Build and refine end-to-end pipelines (Azure DevOps, GitHub Actions) to automate the lifecycle of cloud resources. Network Security: Manage and automate firewall workflows, ensuring security protocols are integrated directly into the deployment process. Innovation & Troubleshooting: Resolve complex infrastructure bottlenecks and evaluate emerging tools to keep our stack at the cutting edge. Technical Profile Azure Expert: Deep practical knowledge of Microsoft Azure and its networking ecosystem. IaC Champion: Expert-level Terraform skills are non-negotiable. Automation Mindset: Proficient in scripting (Python, PowerShell, or YAML) to drive self-service infrastructure. DevOps Guru: Proven track record of managing environments via CI/CD (ADO, Jenkins, or GitHub). Methodology: Comfortable working in Agile/Scrum/SAFe environments, understanding both the "how" (code) and the "why" (business delivery). Security-First: Solid grasp of DevSecOps, including automated testing frameworks and operational stability controls.