Technical Lead / Principal ServiceNow Developer

🏢 Summary: Senior ServiceNow Developer role focused on owning and advancing the enterprise ServiceNow platform, designing scalable and secure solutions, and driving continuous improvement across ITSM-related modules. The position involves end-to-end development, integration, and optimization of ServiceNow capabilities in a complex enterprise environment. It is a hands-on technical role with strong influence on platform standards, architecture, and roadmap. 🗂️ Requirements: Proven experience as ServiceNow Developer, Strong knowledge of CMDB and CSDM, Experience with ITSM and ITOM (Discovery, Service Mapping), Experience in data modelling, Proficiency in JavaScript and Glide scripting, Experience building integrations using REST and SOAP, Experience with MID Server, Ability to design scalable and secure solutions, Experience working with enterprise-level ServiceNow implementations 📃 Skills: ServiceNow, ITSM, ITOM, CMDB, CSDM, JavaScript, Glide, REST, SOAP, MID, Workflow, DataFabric, Discovery, ServiceMapping, DataModeling 🏢 Description: Senior ServiceNow Developer – Join Our Growing Digital Transformation Team Welcome to Demant and the IT Service Mgmt. area When you become part of the Demant family, you also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us, you will be part of a world-leading hearing healthcare group that develops, manufactures, and sells highly advanced, market-leading hearing solutions, diagnostic equipment, and personal communication. Purpose of the position We’re looking for a Senior ServiceNow Developer who will help take ownership & develop our ‘Connect’ (ServiceNow) platform in Demant – and help us push the boundaries of it. You’ll play a key role in designing, developing, and optimizing solutions across the platform and business, ensure they are scalable, secure & follow best practice, and are aligned with business needs. It’s a hands-on technical role with real influence. You’ll be part of our ‘ITSM’ team working with skilled colleagues across both development and operations of the platform. We’re not looking for someone to just “keep the lights on”. We want someone who wants to build, improve, challenge, and help us take ServiceNow to the next level. Your responsibilities Develop & Operate the ServiceNow platform (“Connect”) across Demant Design best-practice solution & standards to ensure a stable, scalable & reliable platform Own your solutions end‑to‑end – from idea & design to implementation & operations Continuous development & improvement of the platform and modules – today we have ITSM, CMDB, ITOM, Workflow Data Fabric, and HRSD modules Help shape our ServiceNow roadmap and best practices through close sparring with leadership, stakeholders and team Scale ‘IT solutions’ to Enterprise level – with focus on driving efficiency for our users Our requirements Solid experience as ServiceNow developer understanding the platform setup & capabilities Strong understanding and experience within CMDB (CSDM) or ITSM, ITOM ‘discovery & service mapping’, and data modelling is key for the perfect candidate Comfortable with scripting (JavaScript/Glide) and setup integrations after best-practice (REST, SOAP, MID Server, Workflow Data Fabric). The ability to take ownership, support or make decisions on your own, and drive solutions forward Ability to speak up on solutions or decisions you don’t agree to and challenge status quo A collaborative mindset – you enjoy working with others, not just coding in a corner What we offer Full-time work agreement, with a permanent contract after 3 months Hybrid working model (2 days per week in the Szczecin/Warsaw office) or remote Social benefits (private medical health care, insurance, sport card, benefit cafeteria program and more) Scandinavian culture and care about equity, independence, open dialog and work-life balance Learning and development opportunities adapted to your needs and supporting your growth Opportunity to empower highly skilled Agile teams working with cutting-edge technology for hearing aids

🏢 Summary: Role focused on operational ownership and continuous development of the ServiceNow platform with strong emphasis on HR Service Delivery (HRSD). The position combines hands-on development, integrations, and platform governance with stakeholder coordination and ITSM process alignment. It ensures platform stability, scalability, and continuous improvement in line with business and ITIL standards. 🗂️ Requirements: Professional experience in ServiceNow development or technical consulting, Strong hands-on experience with ServiceNow HRSD, Experience with ITSM processes (Incident, Change, Problem, Request, Major Incident), Experience in ServiceNow development and configuration, Experience with REST and SOAP integrations, Knowledge of Agile methodologies and DevOps practices, Ability to translate business requirements into user stories, Experience with release management, testing, and deployment, Fluent English 📃 Skills: ServiceNow, HRSD, ITSM, ITOM, CMDB, CSM, REST, SOAP, JavaScript, DevOps, Agile, ITIL, IntegrationHub, PerformanceAnalytics, ServicePortal 🏢 Description: For our growing digatus team in Wrocław, we are looking for a ServiceNow Developer / Technical Consultant with strong HR Service Delivery (HRSD) experience who takes ownership of ServiceNow platform operations, service quality and continuous improvement. In this role, you act as the interface between business stakeholders, technical teams, service delivery, and clients. You ensure that the ServiceNow platform supports operational needs, remains stable and scalable, and continuously evolves in line with business priorities. Your Tasks As a ServiceNow Developer / Technical Consultant , you will be responsible for the operational ownership and continuous development of the ServiceNow platform and related services. Your responsibilities include: Taking operational ownership of the ServiceNow platform, including service quality, stability, and continuous improvement Support of DevOps approach (e.g. incidents, test case creation, peer testing, continuous improvements) Development & configuration (e.g. workflows, business rules & scripts, portals & workspaces, custom apps) Integrations expertise using REST/SOAP APIs with HR enterprise systems (e.g. monitoring and enhancements) Translating business and service requirements into clear user stories, acceptance criteria, and delivery priorities Acting as the central interface between stakeholders, ServiceNow developers, consultants, architects, service delivery managers, and business users Supporting the design, implementation, and optimization of ServiceNow modules such as HRSD, ITSM, ITOM, CMDB, CSM, and Service Portal Ensuring that ServiceNow processes support operational excellence, ITIL best practices, and client-specific service requirements Monitoring platform performance, usage, incidents, change requests, and service KPIs Coordinating platform releases, upgrades, cloning activities, testing, and deployment planning Supporting incident, problem, change, request, and major incident processes from a platform ownership perspective Ensuring proper documentation of processes, configurations, decisions, user stories, and operational handovers Driving platform governance, standardization, maintainability, and upgrade readiness Identifying risks, dependencies, improvement opportunities, and automation potential Supporting stakeholder communication, service reviews, workshops, and decision-making processes Working closely with delivery teams to ensure high-quality, timely, and business-oriented outcomes Your Profile You combine ServiceNow knowledge with strong ownership, communication skills, and a structured delivery mindset. You should have: Professional experience as a Product Owner, ServiceNow Developer, ServiceNow Consultant, Business Analyst, or similar role Seasoned hands-on ServiceNow developer / technical consultant with strong HR Service Delivery (HRSD) experience of the ServiceNow platform Good knowledge of ITSM processes , especially Incident, Change, Problem, Request, and Major Incident Management Experience in backlog management, prioritization, stakeholder management, and requirement clarification Ability to translate business needs into actionable requirements and user stories Understanding of Agile delivery methods, release planning, testing, and continuous improvement Strong analytical, organizational, and communication skills A proactive, solution-oriented mindset with strong ownership mentality Ability to work independently and coordinate across multiple teams and stakeholders Good command of English , both written and spoken Nice to Have Experience with ServiceNow modules such as ITOM, CMDB, HRSD, CSM, Service Portal, Performance Analytics, or IntegrationHub ServiceNow certifications, e.g. Certified System Administrator, CIS HRSD, CIS ITSM, CIS ITOM or Product Owner-related certifications ITIL Foundation certification Experience in managed service environments, IT operations, or enterprise service management Good command of German or other foreign languages Experience working with international clients and distributed delivery teams What We Offer A growing international team within digatus polska Opportunity to take ownership of ServiceNow operational excellence and platform development Exciting client environments and international ServiceNow delivery projects Collaboration with experts from consulting, development, operations, and managed services Professional development and certification opportunities Flexible working models and an attractive workplace in Wrocław A hands-on, team-oriented culture with short decision-making paths Join digatus polska in Wrocław and help us drive operational excellence on the ServiceNow platform.

🏢 Summary: Full-time remote role for an experienced ServiceNow CSM Developer to design, develop, and deploy advanced CSM solutions within a global customer care platform. The position covers end-to-end lifecycle ownership, including architecture alignment, integrations, testing, and post-go-live support in a multinational environment. The role requires close collaboration with stakeholders to translate complex business needs into scalable ServiceNow solutions. 🗂️ Requirements: Minimum 5 years of ServiceNow implementation experience, At least 2 full CSM implementation cycles in multinational environments, Expert knowledge of ServiceNow CSM module, Experience with CMDB and Workspace configuration, Experience in Scoped Applications development, Experience in Configurable Workspace development, Proven experience with complex ServiceNow integrations, Understanding of ITIL processes, Experience working in Agile environments, Master’s Degree in IT or related field, Fluent English 📃 Skills: ServiceNow, CSM, CMDB, ITIL, Agile, JavaScript, Integrations, UAT, Workspace, ScopedApplications 🏢 Description: ServiceNow CSM Developer – Global Customer Care Project 🚀 Are you a ServiceNow expert who thrives in a multinational environment? Do you have a track record of successful CSM implementations? Join us in shaping the future of Global Customer Care for a world-renowned leader. We are looking for a ServiceNow CSM Developer to take ownership of the support, enhancement, and technical evolution of advanced solutions within our global platform. This isn’t just about maintenance; it’s about aligning technical excellence with complex business processes. 🎯 The Mission: Develop & Deploy: Own the technical design, development, unit testing, and production deployment of ServiceNow solutions. Business Partnership: Collaborate directly with customers to clarify requirements and implement scoped applications. Architecture Integrity: Ensure every solution is aligned with ServiceNow best practices and high-level architectural standards. Full Lifecycle Support: Manage issue resolution from UAT to post Go-Live support, including data maintenance. 🛠 Your Tech Stack & Profile: Experience: Minimum 5 years in ServiceNow implementations, including at least 2 full cycles in CSM projects for multinational companies. CSM Mastery: Expert knowledge of the ServiceNow CSM module , administration, CMDB, and Workspace configuration. Development Skills: Solid experience in Scoped Applications and Configurable Workspace development. Integration Expert: Proven ability to handle complex ServiceNow integrations. Process Knowledge: Good understanding of ITIL and experience working in Agile environments. Education: Master’s Degree in IT or a related field (ServiceNow certifications are a major plus). 🤝 The Team: You will work in a proactive, result-oriented environment where attention to detail and strong interpersonal communication are the keys to success. You’ll be the bridge between technical possibilities and customer needs. 📍 Details: Capacity: Full-time (100%) Language: Fluent English (required) Model: Remote Ready to drive a global GCC project to success? Apply today!

🏢 Summary: Responsible for leading and delivering global ServiceNow trainings within international rollout projects, enabling end users, key users and local trainers worldwide. The role focuses on training delivery, curriculum execution, localization and go-live support to ensure successful ServiceNow adoption. It combines ServiceNow process expertise with large-scale deployment and enablement activities. 🗂️ Requirements: Master’s degree in Business, Information Systems, Education or related field or Bachelor’s degree with relevant experience, Several years of experience delivering technology trainings in a global environment, Experience with ServiceNow or comparable ITSM/ESM platform, Experience in large international rollout or deployment projects, Knowledge of adult learning principles and digital training methodologies, Proficiency with virtual training tools and LMS platforms, Ability to explain technical concepts to diverse audiences, Willingness to travel internationally up to 50% 📃 Skills: ServiceNow, ITSM, ESM, LMS, Incident, Change, Request, Knowledge, Asset, HR, Training, eLearning, Deployment, Hypercare, Virtualization 🏢 Description: Global ServiceNow Training Lead (m/f/d) Location: Poland / international project environment Employment type: Permanent Apply now! Purpose of the Role You already have experience in delivering international technology trainings and would like to actively support global ServiceNow rollouts? You do not just want to deliver trainings, but also enable end users, key users and local trainers worldwide to confidently apply new processes and systems in day-to-day operations? Then we would be happy to hear from you! Your Future Team You will work in an international ServiceNow implementation environment and collaborate closely with global deployment teams, change management, communications, local trainers and key users. You can expect a responsible role with an international focus, clear rollout structures and a direct impact on the success of global ServiceNow implementations. You will support the preparation, delivery and follow-up of trainings as part of worldwide deployment waves. What You Can Expect Training & Enablement – Deliver interactive, role-based trainings for end users, key users and local trainers, both virtually and on site. Train-the-Trainer – Enable regional and country-specific trainers to independently and effectively deliver localized ServiceNow trainings. ServiceNow Curriculum – Conduct trainings based on the global curriculum and provide structured feedback to the curriculum development team. Localization & Rollout – Adapt training materials and delivery methods to local business processes, languages and regulatory requirements. ServiceNow Processes – Build and maintain a deep understanding of ServiceNow functionalities, workflows and business processes such as Incident, Change, Request, Knowledge, Asset and HR. Deployment & Readiness – Work closely with global implementation, change and communications teams to align trainings with deployment timelines and readiness milestones. Training Effectiveness – Monitor attendance, learner engagement and post-training feedback to assess effectiveness and recommend improvements. Go-live & Hypercare – Support go-live preparation, post-go-live hypercare and refresher trainings as needed. What You Bring Educational background – Master’s degree in Business, Information Systems, Education or a related field; alternatively, a Bachelor’s degree with additional relevant professional experience. Training experience – Several years of experience in delivering technology trainings in a global environment. ServiceNow / ITSM – Ideally, experience with ServiceNow or a comparable ITSM/ESM platform. Rollout expertise – Experience in large international rollout, deployment or transformation projects. Didactics & methodology – Strong knowledge of adult learning principles as well as digital learning and training methods. Tools – Confident use of virtual training tools and LMS platforms. Communication – Ability to explain complex technical concepts clearly and practically to different target groups. Working style – Structured prioritization, high level of independence and confident collaboration across different time zones. Mobility – Willingness to travel internationally approx. 50% of the time. What We Offer International role – Work on a global ServiceNow rollout with high visibility and direct impact on project success. Varied responsibilities – An exciting mix of training, enablement, change, deployment, go-live preparation and hypercare. Room to shape – Opportunity to actively develop training formats, feedback processes and enablement approaches. Professional environment – Collaboration with global project teams, local deployment units and diverse stakeholder groups. Long-term perspective – Development opportunities in a modern and dynamic project environment. About digatus As an IT services group, we provide all core elements of the digital value chain from a single source – from consulting projects and software development to IT operations scenarios. Together with more than 180 colleagues, we support the sustainable success of national and international medium-sized companies and corporate clients. Sounds Like Your Next Step? Simply send us your CV! Note: Even if you do not meet all requirements, we would still be happy to receive your application.

🏢 Summary: Permanent role responsible for leading and delivering global ServiceNow trainings as part of international rollout projects. The position focuses on enabling end users, key users and local trainers, aligning training activities with deployment waves, and supporting go-live and hypercare phases. It combines ServiceNow process expertise with large-scale rollout and digital learning execution in a global environment. 🗂️ Requirements: Master’s degree in Business, Information Systems, Education or related field, or Bachelor’s degree with relevant experience, Several years of experience delivering technology trainings in international environments, Experience with ServiceNow or comparable ITSM/ESM platform, Experience in large international rollout or transformation projects, Knowledge of adult learning principles and digital training methodologies, Proficiency with virtual training tools and LMS platforms, Ability to explain complex technical concepts to diverse audiences, Willingness to travel internationally up to 50% 📃 Skills: ServiceNow, ITSM, ESM, LMS, Incident, Change, Request, Knowledge, Asset, HR, VirtualTraining, DigitalLearning 🏢 Description: Global ServiceNow Training Lead (m/f/d) Location: Poland / international project environment Employment type: Permanent Apply now! Purpose of the Role You already have experience in delivering international technology trainings and would like to actively support global ServiceNow rollouts? You do not just want to deliver trainings, but also enable end users, key users and local trainers worldwide to confidently apply new processes and systems in day-to-day operations? Then we would be happy to hear from you! Your Future Team You will work in an international ServiceNow implementation environment and collaborate closely with global deployment teams, change management, communications, local trainers and key users. You can expect a responsible role with an international focus, clear rollout structures and a direct impact on the success of global ServiceNow implementations. You will support the preparation, delivery and follow-up of trainings as part of worldwide deployment waves. What You Can Expect Training & Enablement – Deliver interactive, role-based trainings for end users, key users and local trainers, both virtually and on site. Train-the-Trainer – Enable regional and country-specific trainers to independently and effectively deliver localized ServiceNow trainings. ServiceNow Curriculum – Conduct trainings based on the global curriculum and provide structured feedback to the curriculum development team. Localization & Rollout – Adapt training materials and delivery methods to local business processes, languages and regulatory requirements. ServiceNow Processes – Build and maintain a deep understanding of ServiceNow functionalities, workflows and business processes such as Incident, Change, Request, Knowledge, Asset and HR. Deployment & Readiness – Work closely with global implementation, change and communications teams to align trainings with deployment timelines and readiness milestones. Training Effectiveness – Monitor attendance, learner engagement and post-training feedback to assess effectiveness and recommend improvements. Go-live & Hypercare – Support go-live preparation, post-go-live hypercare and refresher trainings as needed. What You Bring Educational background – Master’s degree in Business, Information Systems, Education or a related field; alternatively, a Bachelor’s degree with additional relevant professional experience. Training experience – Several years of experience in delivering technology trainings in a global environment. ServiceNow / ITSM – Ideally, experience with ServiceNow or a comparable ITSM/ESM platform. Rollout expertise – Experience in large international rollout, deployment or transformation projects. Didactics & methodology – Strong knowledge of adult learning principles as well as digital learning and training methods. Tools – Confident use of virtual training tools and LMS platforms. Communication – Ability to explain complex technical concepts clearly and practically to different target groups. Working style – Structured prioritization, high level of independence and confident collaboration across different time zones. Mobility – Willingness to travel internationally approx. 50% of the time. What We Offer International role – Work on a global ServiceNow rollout with high visibility and direct impact on project success. Varied responsibilities – An exciting mix of training, enablement, change, deployment, go-live preparation and hypercare. Room to shape – Opportunity to actively develop training formats, feedback processes and enablement approaches. Professional environment – Collaboration with global project teams, local deployment units and diverse stakeholder groups. Long-term perspective – Development opportunities in a modern and dynamic project environment. About digatus As an IT services group, we provide all core elements of the digital value chain from a single source – from consulting projects and software development to IT operations scenarios. Together with more than 180 colleagues, we support the sustainable success of national and international medium-sized companies and corporate clients. Sounds Like Your Next Step? Simply send us your CV! Note: Even if you do not meet all requirements, we would still be happy to receive your application.

🏢 Summary: Senior ServiceNow Engineer role focused on designing, building, and operating scalable ITSM and SPM solutions while consolidating the platform and modernizing integrations. The position involves end-to-end development, automation, testing, and governance of a multi-entity ServiceNow environment. You will drive migration from legacy ITSM tools and implement robust integration and CI/CD practices. 🗂️ Requirements: 5+ years ServiceNow development in production environments, Strong expertise in ITSM modules (Incident, Problem, Change, Service Catalog, Request, CMDB), Experience with ServiceNow SPM / Project Portfolio Management, Strong JavaScript scripting with Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, Experience with REST and SOAP integrations, Hands-on experience with MID Server and IntegrationHub, Experience with ATF automated testing, Experience with CI/CD pipelines, Understanding of OOB-first implementation principles, ServiceNow Certified System Administrator (CSA) or equivalent, Experience working in agile delivery environments, Knowledge of platform governance and sustainable customization practices 📃 Skills: ServiceNow, ITSM, SPM, JavaScript, GlideAPI, REST, SOAP, MIDServer, IntegrationHub, ATF, CICD, CMDB, ServiceCatalog, Incident, Problem, Change, Request, Demand, Portfolio 🏢 Description: About our Team: Our team is responsible for the ServiceNow platform, acting as the central hub for expertise and support for Market Units and IT departments across the organization. We focus on IT Service Management (ITSM) and Strategic Portfolio Management (SPM), ensuring the platform runs reliably, scales with business needs, and continuously evolves to support the organization’s growth. Role Purpose: We are looking for a hands-on Senior ServiceNow Engineer to join our ServiceNow chapter and drive platform consolidation, strengthen our Strategic Portfolio Management (SPM), and modernize integrations. This is not a maintenance role - you will design, build and operate solutions that directly impact thousands of users and key business processes. You will help shape a scalable and well-governed ServiceNow platform across multiple business entities, support the migration from legacy ITSM tools to ServiceNow as the single platform of record and contribute to simplifying and improving the integration landscape. Key Responsibilities: Design, configure and develop solutions across ITSM modules (Incident, Problem, Change, Request, CMDB) and SPM modules (Demand, Resource, Project & Portfolio Management) Build custom applications, flows, and automation using low-code tooling and JavaScript/Glide API Architect and implement integrations with enterprise systems (monitoring, HR, finance, DevOps) via REST, MID Server, and IntegrationHub; reduce existing integration debt Own end-to-end testing including ATF automated test suites and quality gates within CI/CD pipelines Design platform automation: event-driven workflows, scheduled jobs, SLA management, and notifications Operate within agile squads across the full delivery lifecycle Platform governance and sustainable customization practices Your Skills: 5+ years hands-on ServiceNow development and configuration in production environments Deep expertise across ITSM modules: Incident, Problem, Change, Service Catalog, Request, CMDB Proven experience with ServiceNow SPM/Project Portfolio Management Strong JavaScript scripting: Glide API, Business Rules, Script Includes, UI Policies, Client Scripts Understanding of OOB-first implementation principles Solid experience with integration patterns: REST, SOAP, MID Server, IntegrationHub Hands-on ATF experience and strong testing/QA discipline ServiceNow Certified System Administrator (CSA) or equivalent Experience in agile, cross-functional delivery environments Platform governance and sustainable customization practices Ideally, you also have: ServiceNow CIS certification in ITSM or SPM/ITBM Exposure to ITOM capabilities such as Discovery, Service Mapping, or Event Management is beneficial. Experience with PLANTA or comparable PPM tooling Familiarity with cloud infrastructure (AWS, Azure, GCP) in a platform ops context CI/CD tooling experience (Jenkins, GitLab CI, GitHub Actions) applied to ServiceNow delivery Experience with event-driven architecture, microservices, or API gateway patterns You will thrive here if you: Solve complex problems with elegant solutions, not workarounds Stay ahead of ServiceNow platform releases and evolving best practices Think upstream and downstream before you build Communicate clearly with both technical and non-technical stakeholders in distributed agile teams Thrive in fast-moving environments with competing priorities and incomplete information What you can expect from us: We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen). Paid time off: Enjoy 30 paid days off per year. Flexible benefits budget: Additional budget that can be used for both personal or professional development. Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services. Home office allowance: Support for a comfortable and productive remote work setup. Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland. Recruitment Process Overview: 45min video call with our recruiter. 1h Technical Video Call. 1h video call with Project Lead. Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.

🏢 Summary: Position for a ServiceNow ITOM Developer (Regular or Senior) focused on designing, developing, and optimizing enterprise-scale ITOM solutions within the ServiceNow platform. The role involves working with Discovery, Service Mapping, Event Management, CMDB, and building integrations and automations. Depending on experience, responsibilities include solution design and mentoring junior developers. 🗂️ Requirements: Hands-on experience with ServiceNow development, Strong knowledge of JavaScript and Flow Designer, Experience with Business Rules configuration, Understanding of CMDB and Discovery fundamentals, Experience with ServiceNow platform configuration and customization, Expertise in ITOM modules (Discovery, Service Mapping, Event Management), Experience designing technical solutions, Experience with REST, SOAP, and MID Server integrations, Ability to mentor junior developers (Senior level), English level B2+ (Regular) or C1 (Senior) 📃 Skills: ServiceNow, JavaScript, FlowDesigner, CMDB, Discovery, ITOM, ServiceMapping, EventManagement, BusinessRules, REST, SOAP, MIDServer, AWS, Azure, GCP, ITIL, Agile 🏢 Description: Tech stack: JavaScript ServiceNow FlowDesigner CMBD/discovery fundamentals ITOM modules Requirements: Required Skills (Regular) Hands-on experience with ServiceNow development Knowledge of JavaScript, Flow Designer, Business Rules Understanding of CMDB / Discovery fundamentals Experience with platform configuration & customization English level B2+/C1 Required Skills (Senior) Strong experience as ServiceNow Developer Solid expertise in ITOM modules (Discovery, Service Mapping, Event Mgmt) Experience designing technical solutions Knowledge of integrations (REST / SOAP / MID Server) Ability to mentor junior developers English level C1 (advanced / fluent) Nice to Have ServiceNow certifications ( CSA / CIS-ITOM ) Experience with cloud technologies (AWS / Azure / GCP) Knowledge of ITIL / Agile Scripting & performance optimization skills Project description: We are looking for a ServiceNow ITOM Developer to join our growing ServiceNow practice. Depending on your experience level (Regular / Senior), you will design, develop, and optimize solutions within the IT Operations Management (ITOM) area, working on enterprise-scale implementations. Main responsibilities: Develop and configure solutions within the ServiceNow platform Work with ITOM modules such as: Discovery, Service Mapping, Event Management, CMDB Build workflows, integrations, and automations Collaborate with architects, consultants, and stakeholders Participate in troubleshooting, optimization, and enhancements Contribute to best practices and code quality standards

🏢 Summary: Senior ServiceNow Developer role focused on designing, developing and enhancing ITSM solutions on the ServiceNow platform in a fully remote international environment. The position involves working with Domain Separation, Scripted APIs and Workspaces, collaborating with global stakeholders, and supporting production and staging environments. The contract is initially for 6 months with possible extension on a B2B basis. 🗂️ Requirements: Senior-level experience as a ServiceNow Developer, Strong experience with ServiceNow ITSM development, Hands-on experience with Domain Separation, Hands-on experience with Scripted APIs, Hands-on experience with Workspaces, English proficiency at C1 level, Experience working in international environments 📃 Skills: ServiceNow, ITSM, APIs, Workspaces, DomainSeparation, JavaScript 🏢 Description: For our client, a global IT services company specialising in managing and modernising business‑critical systems and platforms for enterprise customers (including cloud, mainframe and hybrid environments) we are looking for a Senior ServiceNow Developer. You will be responsible for designing, developing and maintaining ITSM solutions on the ServiceNow platform, including work with Domain Separation, Scripted APIs and Workspaces , as well as ongoing enhancement of ITSM capabilities and close collaboration with international stakeholders and teams in English. Key responsibilities Design and implement ITSM solutions on the ServiceNow platform that meet business and operational needs. Build and maintain custom configurations, including work with domain separation, scripted APIs and workspaces. Improve existing ServiceNow ITSM modules by adding new features and optimising what is already in place. Collaborate closely with product owners, architects and other engineers, including stakeholders and teams based in the USA and the UK , to refine requirements and propose technical approaches. Support the team in troubleshooting issues in production and staging environments, helping to identify root causes and propose fixes. Ideal candidate profile Senior / Expert‑level experience as a ServiceNow Developer. Strong ServiceNow development experience within ITSM. Hands‑on experience with Domain Separation, Scripted APIs and Workspaces in ServiceNow. Excellent command of English (C1 level) , as the work and day‑to‑day collaboration are conducted fully in English. Being comfortable working in international environments and collaborating with stakeholders and team members from different countries and cultures. Conditions Work model: fully remote Start: ASAP Project duration: initially 6 months, with the possibility of extension Employment type: B2B contract via KUBO Salary: 170–200 PLN/h (net, B2B) Benefits: life insurance, private healthcare, Multisport card, and development support (co‑funding of cloud certification exams). Recruitment steps Initial call with a KUBO recruiter Narek Interview(s) with the client Decision, feedback and support through offer and onboarding

🏢 Summary: The offer is for a ServiceNow Developer role focused on designing, configuring, and implementing ServiceNow solutions for international clients, particularly in German-speaking environments. The position involves platform development, integrations, and end-to-end solution delivery across key ServiceNow modules. It requires hands-on technical expertise and collaboration within Agile project teams. 🗂️ Requirements: Minimum 3 years of professional experience as a ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Experience with JavaScript and Glide API, Experience with REST and SOAP integrations, Experience with Flow Designer and IntegrationHub, Knowledge of ITSM processes and ServiceNow architecture, Experience working in Agile environments, Good command of German and English 📃 Skills: ServiceNow, JavaScript, Glide, Flow, IntegrationHub, REST, SOAP, ITSM, ITOM, HRSD, CSM, CMDB, MID, API, ServiceNowStudio, Agile 🏢 Description: Are you passionate about ServiceNow development and ready to work on international client projects? For our growing digatus team in Wrocław, we are looking for a motivated ServiceNow Developer with German language proficiency who enjoys platform development, technical problem-solving, and working in international client environments. Your Tasks As a ServiceNow HR Service Delivery (HRSD) Developer, you will design, configure, customize, and implement ServiceNow solutions for our clients. Your responsibilities include: Developing, configuring, and customizing ServiceNow applications and modules Implementing solutions across areas such as ITSM, HRSD, ITOM, CSM, CMDB, workflows, and integrations Creating and maintaining business rules, client scripts, UI policies, flows, forms, reports, and dashboards Supporting integrations with third-party systems using APIs, REST/SOAP, MID Server, and other ServiceNow integration capabilities Translating business and technical requirements into scalable ServiceNow solutions Collaborating with consultants, architects, project managers, QA, and client stakeholders Supporting testing, troubleshooting, documentation, deployment, and release activities Ensuring clean code, platform best practices, maintainability, and upgrade readiness Your Profile You bring solid ServiceNow development experience and enjoy working in international project environments. You should have: Professional experience as a ServiceNow Developer , ideally 3+ years Strong knowledge of ServiceNow platform development and configuration Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow Studio Good understanding of ITSM processes and ServiceNow platform architecture Experience with Agile delivery methods Structured, solution-oriented, and reliable working style Strong analytical and problem-solving skills Good command of German and English , both written and spoken Nice to Have ServiceNow certifications, e.g. CIS HRSD , CSA, CAD, CIS ITSM, CIS ITOM ITIL Foundation certification Experience with CMDB, Discovery, Event Management, Performance Analytics, Service Portal, or advanced integrations Knowledge of automated testing, ATF, DevOps, or CI/CD approaches within ServiceNow Experience in international enterprise projects or managed service environments What We Offer A growing international team within the digatus group Exciting ServiceNow projects for enterprise clients Opportunity to work with German-speaking clients and international delivery teams Professional development and ServiceNow certification opportunities A collaborative, hands-on working culture with short decision-making paths Flexible working models and an attractive workplace in Wrocław Join digatus in Wrocław and help us develop modern ServiceNow solutions for our clients.

🏢 Summary: The role focuses on developing modern, user-friendly interfaces within ServiceNow using UI Builder and the Now Experience Framework. You will design and implement dashboards, portals, and workspaces integrated with ITSM/ITOM and CMDB modules to streamline business processes. The position requires hands-on ServiceNow implementation experience and ownership of UI solutions from design to post go-live support. 🗂️ Requirements: 3+ years of ServiceNow implementation experience, Strong knowledge of UI Builder, Strong knowledge of Now Experience Framework, Experience with JavaScript, Experience with Angular or React, Experience integrating with ServiceNow CMDB, Knowledge of ITSM and ITOM workflows, Proven experience delivering UI Builder projects, ServiceNow certification (CAD or UI/UX specialization), English level B2/C1 📃 Skills: ServiceNow, UIBuilder, NowExperience, JavaScript, Angular, React, ITSM, ITOM, CMDB, HTML, CSS 🏢 Description: Tech stack: UI Builder JavaScript Angular/React ITSM/ITOM Requirements: Strong knowledge of UI Builder and Now Experience framework. Familiarity with JavaScript, Angular/React, and web technologies. Experience with ServiceNow CMDB is a strong plus. Knowledge of ITSM/ITOM workflows to design UI aligned with processes. Excellent problem-solving and design-thinking skills. At least 3+ years of ServiceNow implementation experience. Proven track record in UI Builder projects. ServiceNow certification (CAD, UI/UX specialization preferred). Strong communication and collaboration skills. English B2/C1 Project description: We are in search of ServiceNow Developers who are passionate about creating innovative and bespoke solutions for our clients. We value individuals who wish to expand their product knowledge and collaborate with global stakeholders across different workflows of product. If you are keen on initiating discussions and overseeing projects right up to post go-live activities - we are looking for you. As a UI Builder Developer, you will focus on creating modern and user-friendly experiences within ServiceNow using the Now Experience Framework. You will design and implement dashboards, portals, and workspaces that improve user adoption and streamline business processes. Main responsibilities: Design and develop custom UIs using ServiceNow UI Builder and Now Experience Components. Create dashboards, portals, and tailored workspaces for business stakeholders. Ensure performance, accessibility, and responsiveness of the developed UIs. Collaborate with functional consultants, UX/UI designers, and backend developers. Integrate UI components with CMDB, ITSM, and other ServiceNow modules. Implement reusable components and enforce design consistency. Provide technical documentation and best practices for UI development