July 3, 2026
Operations Engineer (Internal + SaaS)
Senior • On-site
Indianapolis, IN
Operations Engineer (Internal + SaaS)
Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join the team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and SaaS environments, which support both internal teams and client-delivered solutions.
This position focuses on ensuring SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments.
This role is based on-site at the Carmel, IN headquarters, five days a week. Applicants must be authorized to work in the U.S. without sponsorship.
Responsibilities
- Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted environments.
- Support application deployments across on-premise, cloud, and hybrid infrastructure.
- Partner with Engineering and DevOps teams to support build, release, and deployment processes.
- Ensure internal and hosted environments meet availability, performance, and security requirements.
- Serve as a technical escalation point for internal teams related to environment or deployment issues.
- Maintain documentation for internal platforms, deployment patterns, and environment standards.
- Assist with environment readiness to support client implementations and upgrades.
- Participate in continuous improvement efforts related to automation, monitoring, and operational maturity.
Skills
- Strong analytical, troubleshooting, and problem-solving skills.
- Proficiency in relational databases; working knowledge of SQL required.
- Experience with Microsoft SQL Server preferred.
- Experience supporting web services and APIs.
- Basic programming experience in C#, Java, Python, or equivalent languages.
- Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent).
- Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred.
- Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus.
- Strong written and verbal communication skills.
- Ability to work independently while collaborating effectively across teams.
- Motivated to continuously learn and expand technical skill sets.
Qualifications
- High school diploma or GED required; College or University degree preferred.
- 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles.
- Experience supporting internally managed or hosted production environments required.
- Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred.
Benefits
- Opportunities for learning, development, and growth.
- Experiences that connect you with colleagues.
- A laid-back work environment with thoughtful amenities.
- Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members.
- Sabbatical opportunities for tenured team members.
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
- Maternity and Parental leave benefits.
- Employer paid Short-term Disability & Long-term Disability.
- Health and Wellness incentives.
- 401k Matching.
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Hybrid
Kraków, Poland
🏢 Summary: The offer is for an Operations Engineer responsible for maintaining and developing modern IT infrastructure solutions, ensuring high availability and operational stability of services. The role focuses on incident and change management, infrastructure automation, and continuous improvement of system reliability and performance. It includes hybrid work and collaboration on automation and optimization projects. 🗂️ Requirements: Minimum 3 years of experience in engineering role, Experience in incident management, Experience in change management, Knowledge of JIRA, Practical knowledge of T-SQL or SQL, Knowledge of Linux, Ability to work with Bash, English proficiency 📃 Skills: JIRA, SQL, T-SQL, Linux, Bash, ITIL, DevOps, JavaScript, Venafi, Kofax 🏢 Description: Operations Engineer Dołącz do zespołu naszego Klienta jako Operations Engineer i wspieraj rozwój oraz utrzymanie nowoczesnych rozwiązań infrastrukturalnych. Na tym stanowisku będziesz odpowiadać za zapewnienie stabilności operacyjnej usług IT, rozwiązywanie incydentów oraz wdrażanie zmian infrastrukturalnych wspierających wysoką dostępność i niezawodność systemów. Praca w modelu hybrydowym – 6 dni w miesiącu z biura , pozostały czas zdalnie . Twoje zadania: zapewnienie stabilności, integralności oraz dostępności produktów i usług wspieranych przez zespół, dbanie o zgodność z obowiązującymi standardami zarządzania usługami oraz wysoką jakość danych w systemach Service Management, wsparcie w identyfikacji i rozwiązywaniu incydentów związanych z usługami IT, bezpośrednia komunikacja ze stakeholderami w zakresie wykrytych problemów, ich wpływu na usługi oraz planowanych zmian, zapewnienie odporności usług, ich stabilności oraz realizacji założonych czasów odtworzenia, wdrażanie zmian infrastrukturalnych z naciskiem na jakość doświadczeń użytkownika, rozwój i wdrażanie rozwiązań infrastrukturalnych spełniających wymagania dotyczące wydajności, bezpieczeństwa, dostępności i odporności, automatyzacja procesów budowy, testowania i wdrażania zmian na wszystkich środowiskach, rozwijanie automatyzacji, continuous integration oraz wysokiej dostępności poprzez monitoring i utrzymanie systemów, tworzenie cyfrowego środowiska pracy i automatyzacja procesów w celu zapewnienia wysokiej jakości kodu i danych, wsparcie lokalnych inicjatyw usprawniających usługi oraz realizacja obowiązkowych testów, bieżące rozwijanie wiedzy z zakresu technologii i narzędzi wykorzystywanych w zespole. Nasze oczekiwania: minimum 3 lata doświadczenia na stanowisku inżynierskim, dobra znajomość języka angielskiego, doświadczenie w obszarze incident management oraz change management , znajomość narzędzia JIRA , praktyczna znajomość T-SQL / SQL , znajomość systemu Linux , umiejętność pracy z Bash . Mile widziane: znajomość Smart Forms Designer lub Kofax , doświadczenie z Venafi (zarządzanie certyfikatami), znajomość JavaScript , znajomość języka francuskiego, wiedza z obszaru DevOps . Oferujemy: hybrydowy model pracy, możliwość rozwoju w obszarze nowoczesnych technologii infrastrukturalnych, udział w projektach związanych z automatyzacją i optymalizacją środowisk IT, współpracę z doświadczonym zespołem ekspertów, benefity: opieka medyczna LuxMed, Kafeteria MyBenefit Co zyskasz dzięki aplikacji na ofertę Antal? Gdy Twoja aplikacja zostanie rozpatrzona pozytywnie (zostaniesz zaproszony/a do procesu), otrzymasz wsparcie Konsultanta/Konsultantki, który/a utrzyma z Tobą stały kontakt (mailowo lub telefonicznie), pomoże Ci przygotować się do rozmowy rekrutacyjnej z przyszłym pracodawcą oraz zatroszczy się o jakość procesu rekrutacyjnego, w którym aktualnie bierzesz udział. Kim jesteśmy? Jesteśmy liderem rekrutacji specjalistów i menedżerów oraz doradztwa w obszarze HR. Marka obecna jest w 35 krajach, w Polsce działa od 1996 roku. Przez ten czas zbudowaliśmy wiele karier kandydatów, dzięki elastycznemu i kompleksowemu podejściu do wszystkich rekrutacji. Antal tworzy ponad 130 profesjonalnych konsultantów ds. rekrutacji, którzy są oni nie tylko skutecznymi rekruterami, ale także wykwalifikowanymi doradcami, specjalizującymi się zarówno w zakresie wybranego sektora, jak i stanowiska. Sprawdź inne aktualne oferty pracy na: https://antal.pl/dla-kandydata Zaobserwuj nasz profil na LinkedIn: https://www.linkedin.com/company/antalpoland