Manager, Financial Planning & Analysis - (Hybrid)

🏢 Summary: Full-time on-site IT Systems Administrator role leading all IT infrastructure and GMP-regulated computerized systems at a 503B pharmaceutical manufacturing facility. Responsible for maintaining validated, audit-ready systems compliant with FDA 21 CFR Part 11 and GAMP 5, while managing network architecture, cybersecurity, cloud platforms, and end-user support. Acts as the primary technical owner partnering with Quality, Engineering, Validation, and Operations to ensure continuous compliance and operational reliability. 🗂️ Requirements: 5–8 years IT systems administration experience, 2–3 years experience in GMP-regulated environment (pharma/biotech/medical device/503B), Hands-on administration of 21 CFR Part 11 regulated systems, Experience with Computer System Validation (CSV) activities, Knowledge of FDA 21 CFR Part 11 requirements, Familiarity with GAMP 5 and risk-based validation, Understanding of data integrity (ALCOA+) principles, Experience managing Windows Server, Windows 10/11, macOS, Linux, Strong networking knowledge (TCP/IP, VLANs, firewalls, DNS/DHCP, OT/IT segmentation), Experience with IAM tools (Okta, Azure AD/Entra ID, Active Directory), Experience with endpoint management platforms (Intune, NinjaOne, ConnectWise, Addigy), Scripting skills (PowerShell, Python, or Bash) 📃 Skills: GMP, CSV, 21CFRPart11, GAMP5, ALCOA+, WindowsServer, Windows10, Windows11, macOS, Linux, TCP/IP, VLAN, DNS, DHCP, Firewalls, Fortinet, Arista, OPNsense, FreeBSD, PaloAlto, VMware, vSphere, ESXi, Proxmox, Okta, AzureAD, EntraID, ActiveDirectory, Intune, NinjaOne, ConnectWise, Addigy, PowerShell, Python, Bash, GoogleWorkspace, ERP, LIMS, QMS, EMS, BMS, CMMS, SCADA, PLC 🏢 Description: Position Overview: The IT Systems Administrator serves as the dedicated, on-site technology leader for a 503B outsourcing facility in Alachua, Florida. This is a high-impact, hands-on role at the intersection of information technology and pharmaceutical manufacturing compliance. The successful candidate will own the full IT infrastructure stack for the site while acting as the primary technical owner for all GMP-regulated computerized systems — including EMS, BMS, CMMS/CCMS, LIMS, QMS, and any EBR or MES platforms. This position requires a strong understanding of FDA 21 CFR Part 11 electronic records requirements, GAMP 5 CSV principles, and data integrity standards within a regulated pharmaceutical environment. The IT Systems Administrator partners with Quality, Engineering, Validation, and Operations to ensure all computerized systems are validated, audit-ready, and operating in a continuous state of compliance. Key Responsibilities: GMP Computerized Systems Administration - Serve as the site's primary technical owner and system administrator for all GMP-regulated computerized systems, including EMS, BMS, CMMS/CCMS, LIMS, QMS, and EBR/MES platforms. - Maintain systems in a validated state in accordance with GAMP 5 guidelines. - Manage audit trails, electronic signatures, and user access controls in compliance with 21 CFR Part 11 and ALCOA+ standards. - Support the CSV lifecycle including URS, FDS, configuration specifications, and execution of IQ/OQ protocols. - Manage periodic reviews of validated systems. - Participate in Change Control and complete IT impact assessments for GMP systems. Site IT Infrastructure & Network Management - Support LAN/WAN architecture, VLANs, network segmentation, firewalls, DNS, DHCP, QoS, and ZTNA. - Maintain secure network topology for office and manufacturing environments. - Support OT/IT segmentation for BMS, EMS, SCADA, and PLC networks. GMP Cybersecurity & Data Integrity - Implement cybersecurity controls aligned with FDA guidance. - Manage IAM using Okta, Active Directory, or Azure AD; enforce RBAC and least-privilege principles. - Maintain GMP-compliant backup and disaster recovery procedures. - Protect electronic records against unauthorized modification or deletion. Cloud Infrastructure & SaaS Platform Management - Administer and optimize cloud infrastructure. - Manage SaaS and enterprise platforms including Google Workspace, ERP, and regulatory tools. - Evaluate SaaS vendors for 21 CFR Part 11 readiness. End-User Support, Training & Onboarding - Provide on-site IT support for manufacturing, quality, engineering, and administrative teams. - Provision and manage devices across macOS, Windows, and Linux using MDM tools such as Intune, Addigy, or NinjaOne. - Deliver GMP-compliant IT training. - Maintain IT asset inventory and license compliance. Automation, Scripting & Operational Efficiency - Develop automation scripts to streamline IT operations. - Utilize RMM/MDM platforms such as ConnectWise, NinjaOne, Addigy, or Intune. - Drive continuous improvement to enhance reliability and meet RTO objectives. Required Qualifications: - 5–8 years of IT systems administration experience. - 2–3 years in a GMP-regulated environment. - Experience administering systems subject to 21 CFR Part 11. - Experience supporting Computer System Validation activities. - Knowledge of GAMP 5, data integrity principles, and GMP Change Control. - Proficiency with Windows Server, Windows 10/11, macOS, Linux. - Strong networking expertise including TCP/IP, VLANs, firewalls, DNS/DHCP, and OT/IT segmentation. - Experience with VMware vSphere/ESXi or Proxmox. - Proficiency with Okta, Azure AD/Entra ID, or Active Directory. - Experience with endpoint management platforms (Intune, NinjaOne, ConnectWise, Addigy). - Scripting skills in PowerShell, Python, or Bash. Preferred Qualifications: - Bachelor's degree in Computer Science, Information Technology, Information Systems, Electrical Engineering, or related field. - CompTIA Security+, Network+, or CySA+. - Cisco CCNP or equivalent. - ISPE GAMP 5 training or CSV coursework. Benefits: - Employer-paid healthcare coverage. - Free compounded medications with valid prescription. - Paid time off and sick time. - FSA and HSA options. - Parental leave. - 401(k) with employer matching. - Life, vision, dental, and veterinary insurance.

🏢 Summary: Leadership role for a Pharmacist in Charge overseeing enterprise-wide compounding quality systems and regulatory compliance within a 503B outsourcing facility. The position focuses on building scalable, inspection-ready quality infrastructure, leading regulatory inspections, and ensuring adherence to FDA cGMP standards across sterile and non-sterile operations. Includes a sign-on bonus and multi-state licensure support. 🗂️ Requirements: Active, unrestricted pharmacist licensure in one or more U.S. states, Ability and willingness to obtain and maintain multi-state pharmacist licensure, 4+ years leadership experience in FDA-regulated pharmaceutical, biologics, sterile manufacturing, or 503B environments, Expert knowledge of FDA cGMP requirements (21 CFR Parts 210 and 211), Experience implementing and maintaining enterprise-level quality systems, Experience leading and supporting FDA and state regulatory inspections and audits, Bachelor’s degree in Pharmacy or related scientific discipline 📃 Skills: cGMP, FDA, 503B, 21CFR210, 21CFR211, QualitySystems, SterileCompounding, NonSterileCompounding, RegulatoryCompliance, Audit, Inspection, PharmacyLicensure 🏢 Description: Pharmacist in Charge (PIC) $10,000 Sign-On Bonus Offered + Multi-State Licensure Support Available Position Summary The Pharmacist in Charge (PIC) is responsible for fortifying enterprise-wide compounding and quality infrastructure while serving as the principal external authority on 503B quality, safety, and regulatory compliance. This role blends deep operational command with strategic leadership to ensure quality systems are scalable, inspection-ready, and aligned with industry standards. The PIC establishes and governs a robust quality framework, drives operational excellence across compounding operations, and develops a high-performing organization capable of sustaining rapid and compliant growth. The PIC ensures that quality systems are proactively designed, predictably executed, and continuously improved to meet evolving regulatory and business demands. Externally, the PIC serves as the primary liaison with regulatory authorities, customers, and key stakeholders. This leader provides executive oversight during regulatory inspections and enforcement activities, supports legal and compliance matters, and contributes subject-matter expertise to internal governance bodies and professional forums. Location: Onsite Monday - Friday in Alachua, FL Salary: $145,000 - $150,000 + bonus opportunity + $10,000 Sign-On Bonus Offered + Multi-State Licensure Support Available Duties and Responsibilities: Quality Leadership: - Build a unified, scalable quality blueprint integrating sterile and non-sterile operations. - Maintain inspection-ready systems that reinforce documentation integrity and regulatory confidence. Regulatory Affairs: - Provide quality subject-matter expertise to Regulatory Affairs, Legal, and Quality teams. - Support inspections, audits, and interactions with regulators and third-party auditors. - Support legal and regulatory proceedings requiring technical quality interpretation. Team Leadership & Culture Building: - Design scalable organizational structures and develop quality talent. - Implement operating systems that drive alignment, transparency, and accountability. - Standardize site practices, accelerate issue resolution, and improve throughput reliability. Knowledge and Skills: - Expertise in quality systems, compounding operations, and regulatory frameworks. - Deep understanding of federal and state regulatory landscapes related to 503B. - Ability to build high-performance teams and lead execution in fast-growth environments. - Ability to integrate critical information and champion advanced strategies. - Experience managing multiple departments or major functions. - Responsible for cost, method, and employee results. - Represents the organization as a prime contact on projects and operations. Preferred Experience and Qualifications: - 4+ years of progressive leadership experience in quality, regulatory affairs, operations, or technical oversight within FDA-regulated pharmaceutical, biologics, sterile manufacturing, or 503B outsourcing facility environments. - Expert knowledge of FDA cGMP requirements, including 21 CFR Parts 210 and 211, applied to sterile and non-sterile drug manufacturing in a 503B outsourcing facility. - Active, unrestricted pharmacist licensure in one or more U.S. states, with ability to obtain and maintain multi-state licensure. - Extensive experience leading and supporting regulatory inspections and audits, including FDA and state board inspections. - Bachelor’s degree in Pharmacy or related scientific discipline required; advanced degree preferred. Additional Information - $10,000 Sign-On Bonus available for qualified candidates. - Reimbursement for additional pharmacist licenses required for the role. Benefits/ Perks: - Employer-paid healthcare coverage - Free compounded medications for employees with valid prescription - Paid time off - Sick time - FSA and HSA options - Parental leave - 401(k) with employer matching - Life insurance - Vision and dental insurance - Veterinary insurance Work Environment: This position is primarily onsite and requires regular sitting, standing, computer use, and occasional lifting as needed.

🏢 Summary: The Senior People Operations Specialist role focuses on scaling and optimizing People Operations infrastructure, including benefits administration, HRIS management, leave processes, and people analytics in a high-growth healthcare technology environment. The position emphasizes process improvement, automation, AI-enabled solutions, and compliance while supporting the full employee lifecycle. This role combines operational execution with data-driven decision-making to enhance employee experience and organizational efficiency. 🗂️ Requirements: 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations, Strong knowledge of employee benefits programs, retirement administration, and leave management, Experience administering FMLA, ADA, COBRA, disability, and state leave programs, Hands-on experience with HRIS platforms (ADP, Rippling, UKG and/or Paylocity), Experience managing employee data, workflows, and HR systems configurations, Experience supporting HR compliance, audits, and regulatory reporting (EEO-1, unemployment claims, workers’ compensation), Ability to manage sensitive and confidential employee information 📃 Skills: HRIS, ADP, Rippling, UKG, Paylocity, FMLA, ADA, COBRA, EEO-1, Analytics, AI, Reporting, Compliance, DataGovernance, Automation 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Senior People Operations Specialist is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence. This is an opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows. Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies. Quick Facts Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office New York pay range: $90,000—$130,000 USD Where You'll Drive Impact Benefits & Leave Administration - Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits. - Serve as the primary point of contact for employee benefits inquiries and issue resolution. - Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers. - Support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements. - Serve as a resource for employees and managers throughout the leave process. - Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration and ensure compliance. HRIS Management & Employee Lifecycle - Serve as the primary administrator for the company’s HRIS, ensuring employee data accuracy and security. - Configure and support system workflows, business processes, security roles, reporting, and integrations. - Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations. - Support onboarding and offboarding processes and coordinate with payroll, finance, and vendors. - Develop and maintain process documentation, data governance standards, and system procedures. - Maintain employee records, including I-9s, licenses, certifications, and required documentation. People Analytics, Compliance & Reporting - Develop and maintain People metrics, dashboards, and reporting on headcount, hiring, retention, turnover, engagement, and leave utilization. - Leverage HR technology, AI, and analytics tools to improve reporting capabilities and support data-driven decision-making. - Support workforce planning, reporting, and strategic initiatives. - Support HR compliance activities and regulatory reporting, including EEO-1 reporting, unemployment claims, workers’ compensation, and compensation reporting. - Assist with employee compliance programs, handbook administration, policy updates, training programs, and compliance communications. - Maintain compliant employee records and support I-9 administration and documentation reviews. - Monitor regulatory changes and update policies, processes, and communications to ensure compliance. - Identify opportunities to improve processes and leverage AI and automation. What You Bring to the Team - 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations. - Strong knowledge of employee benefits programs, retirement administration, and leave management. - Experience administering FMLA, ADA, COBRA, disability, and state leave programs. - Experience working within HRIS platforms such as ADP, Rippling, UKG, and/or Paylocity. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and interpersonal skills. - Ability to handle sensitive and confidential information with professionalism. - Proactive and process improvement focused approach. Benefits That Support You - Hybrid work environment with in-office collaboration two days per week. - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered. - Mental health and wellness support. - HSA or FSA options and commuter FSA contributions. - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year’s. - 401(k) program with company match up to 3%. - Weekly in-office lunch benefit. - 100% company-paid short-term and long-term disability coverage. - Annual wellness and professional development stipend. - And more.

🏢 Summary: Staff Accountant role supporting day-to-day accounting operations, month-end and year-end close, and financial reporting within a healthcare technology environment. The position involves working with NetSuite and a Clinical Trial Management System (CTMS) to manage financial data, sponsor payments, and reconciliations. It offers a hybrid work model and comprehensive benefits while contributing to financial compliance and operational efficiency. 🗂️ Requirements: Bachelor's degree in Accounting, Finance, or related field, 2–3 years of accounting experience, Proficiency in NetSuite ERP, Experience with general ledger and account reconciliations, Experience with cash transactions and bank reconciliations, Strong Microsoft Excel skills (pivot tables, VLOOKUP), Experience with expense reports and credit card expenditure analysis 📃 Skills: NetSuite, CTMS, Excel, ERP, GeneralLedger, Reconciliations, VLOOKUP, PivotTables, SOX 🏢 Description: The Staff Accountant plays a key role in ensuring the accuracy and efficiency of financial operations. Reporting to the Director of Accounting, this role supports day-to-day accounting functions, month-end and year-end close processes, and financial reporting across the organization. The position requires collaboration with cross-functional teams and contributes to financial compliance and operational excellence initiatives. Quick Facts - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage with up to 80% of premiums covered - Mental health and wellness support - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year - 401(k) program with company match up to 3% - Weekly in-office lunch benefit - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend Where You'll Drive Impact Accounting & Financial Operations - Handle day-to-day accounting duties including bank transactions and cash applications - Prepare journal entries and account reconciliations accurately and on time - Assist with month-end and year-end close processes, including journal entries, accruals, and reconciliations - Utilize NetSuite for accounting operations, reporting, and general ledger activities - Support external audits by preparing documentation and schedules - Learn and use the Clinical Trial Management System (CTMS) to support research financial operations - Post sponsor study payments within the research CTMS - Ensure accuracy and quality control of financial data collection for clinical research trials in CTMS - Collaborate with research operations and site network teams on financial reporting tied to clinical trial activity - Support cost analysis initiatives and cross-functional financial reporting - Maintain information files and process administrative paperwork - Identify and implement process improvements across accounting workflows What You Bring to the Team - Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA preferred - 2–3 years of accounting experience - Proficiency in NetSuite ERP for general ledger and reporting - Experience with cash transactions and bank reconciliations - Familiarity with expense reports and credit card expenditure analysis - Strong knowledge of Microsoft Excel, including pivot tables and VLOOKUP - Strong analytical and problem-solving skills - Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications - Experience in healthcare, biotech, or healthcare technology industry - Familiarity with clinical research operations or sponsor payment workflows - Experience supporting external audits or SOX compliance activities - Exposure to multi-entity or intercompany accounting environments

🏢 Summary: Full-time, on-site Operations Manager role for a growing neurology practice in Los Angeles, partnering directly with the founding physician to oversee daily operations and build scalable infrastructure. The position focuses on practice administration, revenue cycle oversight, compliance, HR management, and operational support for future expansion. It offers a career path toward senior operations leadership as the practice grows. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with scheduling, staffing, compliance, and billing cycles, Ability to manage day-to-day clinical operations, Experience in recruiting, onboarding, and performance management, Knowledge of revenue cycle management and budgeting oversight, Ability to manage vendors and insurance partners, On-site availability in Los Angeles, CA, Full-time availability 📃 Skills: HealthcareOperations, PracticeAdministration, Scheduling, Billing, Compliance, RevenueCycle, Budgeting, HR, Recruiting, Onboarding, PerformanceManagement, VendorManagement 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists, this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing and is ready to bring on a trusted operational partner who will learn the business from the ground up and help build the infrastructure to support future expansion, including the opening of additional locations. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive. The Mandate The physician is seeking an operator-learner grounded in healthcare operations, eager to absorb existing systems and processes, and energized by running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations: scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness to ensure exceptional patient care - Collaborate on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration: scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - Highly organized and detail-oriented, able to manage multiple priorities in a fast-paced clinical setting - Commitment to patient-centered care and team leadership - Entrepreneurial mindset with operational discipline - Desire to grow into a Senior Operations Manager or Director of Operations role - Ambition to help lead the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary starting at $130,000; final compensation commensurate with experience Discretionary bonus Base compensation range: $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement The employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable laws. All employment decisions are made based on qualifications, merit, and business needs. The workplace is committed to being inclusive, respectful, and free from discrimination, harassment, and retaliation.

🏢 Summary: Full-time, on-site Operations Manager role at a growing neurology practice in Los Angeles, working directly with the founding physician to oversee daily operations and build infrastructure for future expansion. The position focuses on healthcare practice administration, financial oversight, HR management, and operational optimization in a patient-centered clinical environment. This is a growth-oriented opportunity to evolve into a senior operations leadership role as new locations open. 🗂️ Requirements: Hands-on experience in healthcare operations (medical practice, outpatient clinic, or similar), Experience with practice administration: scheduling, staffing, compliance, billing cycles, Ability to manage day-to-day clinical operations and patient flow, Experience with recruiting, onboarding, and performance management, Knowledge of budgeting, expense management, and revenue cycle performance, Ability to coordinate with vendors, insurance partners, and external stakeholders, Full-time on-site availability 📃 Skills: Scheduling, Billing, Compliance, Recruiting, Onboarding, Budgeting, RevenueCycle, PracticeManagement, OperationsManagement, HealthcareAdministration 🏢 Description: About the Job We are partnered with a confidential neurology practice in the Greater Los Angeles area on the search for its inaugural Operations Manager. Led by one of LA's most prominent and respected neurologists - trained at a top academic medical center - this practice has built a distinguished reputation for delivering compassionate, evidence-based neurologic care to patients across Greater Los Angeles. The founding physician is at an exciting inflection point: the practice is growing, and he is ready to bring on a trusted operational partner who will learn the business from the ground up - directly under his mentorship - and help build the infrastructure to support future expansion, including the opening of additional locations. This is not a "manage the status quo" role. This is a career-defining opportunity for an operationally sharp, patient-centric leader who wants to grow into a senior operations executive alongside one of LA's most respected physicians. The Mandate The physician is clear about who will thrive in this role - and who will not. He is not looking for someone who needs to reinvent the wheel or impose new systems on day one. He is not looking for a bureaucrat or someone who manages from a distance. He is seeking an operator-learner: someone grounded in healthcare operations, eager to absorb existing systems and processes, and energized by the challenge of running a high-touch, patient-centered practice with excellence. The right person will earn trust quickly, grow into the go-to operational voice of the practice, and ultimately help shape its next chapter of growth. Key Responsibilities - Own and oversee day-to-day practice operations - scheduling, patient flow, billing coordination, compliance, and facilities - Absorb and master existing systems, workflows, and processes before driving optimization or change - Manage human resources functions including recruiting, onboarding, performance management, and staff development - Support and execute marketing initiatives to grow the practice's patient base and community presence - Partner with the founding physician on financial oversight including budgeting, expense management, and revenue cycle performance - Serve as the primary point of contact for vendors, insurance partners, and external stakeholders - Champion a culture of compassion and responsiveness - ensuring every patient touchpoint reflects the practice's commitment to exceptional care - Collaborate with the founding physician on strategic planning and operational groundwork for future practice expansion Ideal Profile - Hands-on operations experience in a medical practice, outpatient clinic, care facility, physical therapy practice, or similar healthcare environment - Solid foundation in practice administration - scheduling, staffing, compliance, billing cycles, and day-to-day operational execution - A learner's mindset: eager to understand how things work before proposing change - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced clinical setting - Genuine commitment to patient-centered care and a people-first approach to team leadership - Entrepreneurial energy paired with operational discipline - you want to build something, not just maintain it - Clear desire to grow into a Senior Operations Manager or Director of Operations role as the practice scales - Ambition to be part of - and eventually help lead - the opening of new practice locations Location & Work Model Westside, Los Angeles, CA Full-time, on-site Compensation Base salary: Starting at $130,000; final compensation commensurate with experience Bonus: Discretionary Base Compensation Range $130,000—$150,000 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

🏢 Summary: Senior role responsible for building and scaling enterprise healthcare partnerships to drive virtual sleep apnea diagnosis and treatment referrals across health systems and specialty networks. The position owns the full partnership lifecycle—from prospecting and deal negotiation to launch, governance, and performance optimization—within a national telehealth platform. It focuses on creating integrated referral pathways and repeatable growth channels aligned with long-term business strategy. 🗂️ Requirements: 10+ years in healthcare business development or strategic partnerships, Experience negotiating and growing complex healthcare partnerships, Experience working with health systems, IDNs, hospital networks, specialty provider organizations, Ability to engage senior healthcare stakeholders and physician leaders, Knowledge of reimbursement models and healthcare regulatory environment, Experience with digital health platforms and modern care delivery models, Bachelor's degree 📃 Skills: Healthcare, Telehealth, DigitalHealth, Reimbursement, Regulatory, KPIs, Dashboards, Analytics, BusinessDevelopment, Negotiation 🏢 Description: Position Overview Sleep apnea affects more than 30 million Americans—and the majority are undiagnosed. The patients most at risk often sit in a cardiologist's waiting room, or walk through a hospital system every day, never connected to care. Dreem Health is the telehealth-native sleep medicine platform changing that: virtual diagnosis, treatment, and ongoing care, delivered in all 50 states. As Director, Strategic Partnerships, you won't manage a book of referral relationships. You'll build the channels that don't yet exist: integrated care pathways inside health systems, multi-site cardiology practices, and specialty organizations that become Dreem Health's highest-volume, most durable growth engines. You'll own the full arc—prospecting, deal design, negotiation, launch, and compounding activation—reporting directly to the VP, Business Development & Strategy. This role is for someone who thinks in systems, sells on clinical evidence, and measures success in patients reached; creating scaled repeatable referral volumes—not meetings held. If you've built enterprise healthcare channels from scratch and want to do it again inside a mission-driven company with real momentum, this is your seat. Key Responsibilities - Develop and manage strategic healthcare partnerships with health systems, integrated delivery networks, hospital networks, and complex provider organizations driving referrals and long-term integrations. - Create care management programs to drive repeatable referrals and create value for enterprise partnerships. - Own strategic accounts from identification through launch and growth, including account planning, stakeholder engagement, implementation coordination, and ongoing performance management. - Build and execute partnership strategies aligned to Dreem Health's business priorities and long-term growth objectives. - Conduct market scans and partner assessments to identify, prioritize, and pursue high-value growth opportunities based on Dreem Health's Channel and Partnership strategy or net-new opportunities. - Lead sourcing, evaluation, structuring, and negotiation to drive referral growth and patient volume by building scalable integrated referral pathways for sleep apnea diagnosis, treatment initiation, and long-term care management. - Partner cross-functionally with Clinical Operations, Provider Partnerships, Product, Marketing, and Analytics to ensure successful partnership execution. - Establish governance and performance management processes for enterprise partnerships, including KPIs, dashboards, business reviews, and strategic partnership growth plans. - Proactively manage risks, dependencies, and operational challenges that may impact partnership launch, adoption, or long-term performance. - Translate market and partner feedback into improved partnership models, commercial playbooks, workflow enhancements, and scalable growth strategies. Education, Experience, Skills - 10+ years of experience in healthcare business development, strategic partnerships, or health system sales, with demonstrated success negotiating, implementing, and growing complex healthcare partnerships. - Demonstrated ability to build and develop senior relationships within health systems, IDNs, hospital networks, and complex specialty provider organizations. - Strong business acumen with the ability to assess partnership opportunities in the context of broader business strategy; proven track record navigating digital health platforms and modern healthcare delivery frameworks. - Comprehensive grasp of the healthcare landscape, including reimbursement models, regulatory dynamics, and competitive market forces. - Ability to engage physician leaders on clinical outcomes and understand sleep disorders' downstream impact on cardiovascular and metabolic health. - Comfort operating in a resource-constrained, high-growth environment; ability to build playbooks from scratch and adapt quickly. - Bachelor's degree required. What We Offer - Meaningful work that directly improves peoples' lives - International team collaboration - Annual team offsite - Comprehensive health benefits (medical, dental, vision) - One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Monthly phone and internet stipend Compensation - $140,000 - $160,000 base salary, depending on experience - Annual bonus opportunity in addition to base salary