Senior Technical Program Manager

Quick Facts

• Role: Senior Technical Program Manager (Digital Enterprise Technology – DET, Sales)

• Type: Individual contributor

• Locations: Dallas, TX or Indianapolis, IN

Description

The Senior Technical Program Manager for the DET Sales pillar leads senior-level, cross-team coordination for large-scale, AI-centric solutions across the Sales space. You will own program timelines and capacity planning, ensure scope delivery aligns with program goals and success metrics, and help define program management practices. The role also supports release planning/commitments, dependency coordination, blocker removal, retrospectives, and knowledge transfer while championing agentic/AI-native ways of working.

Responsibilities

• Partner with product, engineering, architecture, and business stakeholders to define program goals, vision, and measures of success

• Manage program artifacts and portfolio hygiene, transitioning and managing work in Linear while monitoring velocity trends

• Identify and manage cross-team risks and negotiate/resolve dependencies; escalate and drive blocker resolution

• Apply deep technical understanding of systems and architecture; build strong stakeholder relationships

• Coordinate interdependencies across multiple projects and programs in the portfolio

• Drive cross-functional program priorities in ambiguous/evolving situations

• Lead Release Planning / Commitments and related work planning, synthesizing outputs into Linear with Engineering & Product

• Champion AI-native/agentic delivery practices (e.g., work decomposition, AI-assisted tooling, Rapid Innovation Squads)

• Coordinate handoffs of program deliverables

• Run program retrospectives after closure and major milestones

• Provide program-specific knowledge transfer as the team expands

Requirements

• 8+ years experience in Program/Project Management role (preferably with Agile)

• Strong digital literacy with G-Suite, ChatGPT, Slack, Linear (or comparable platforms)

• Effective interpersonal and communication skills (verbal and written), including with senior/executive stakeholders

• Ability to weigh business and technical requirements to drive PI planning outcomes

• Ability to work effectively in a fast-paced, high-energy, team-oriented environment

• Ability to multi-task and perform effectively under pressure

• Experience with business process expertise around enterprise software and internal operations

• Bachelor’s degree in Business Administration and/or Information Technology or equivalent experience

Benefits

Salesforce offers benefits and resources to support work-life balance, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The role emphasizes AI agents to accelerate impact and help you do your best.