Manager, Delivery Solutions Architecture

Quick Facts

• Role: Manager, Delivery Solutions Architecture

• Focus: Post-sales technical strategy for Public Sector customers

• Location: Central or East Coast, United States (with travel up to 30% around the D.C. Metro area)

• Eligibility: U.S. citizenship required

Description

Lead and manage a team of Delivery Solution Architects (DSAs) that drives post-sales execution strategy for Public Sector customers, with an emphasis on getting customer use cases into production faster and more smoothly. You will collaborate with sales, pre-sales, professional services, and partners to shape delivery plans, reduce customer risk, and accelerate usage growth. You will also act as a technical sponsor and thought leader while hiring, coaching, and keeping the team current with the technology stack and certification goals.

Responsibilities

• Manage and grow a team of DSAs to achieve customer, team, and usage-growth objectives

• Hire, coach, and develop Delivery Solution Architects; maintain a robust hiring pipeline

• Assign accounts and distribute work to balance coverage and optimize customer support

• Monitor customer progress and forecast growth

• Lead architecture discussions and guide use case go-lives; create project and execution plans

• Serve as technical advisor to C-level and other executive stakeholders

• Partner across teams (Sales, pre-sales, Professional Services) to reduce risk and remove blockers

• Contribute to internal assets and improve practice effectiveness and consistency

• Provide input to improve internal processes and operational rigor

Requirements

• U.S. citizenship

• 7+ years of customer-facing experience

• SaaS delivery experience in data/AI areas (data analytics, data warehousing, data engineering, ETL, machine learning, AI, or data science)

• Experience leading technical post-sales teams (hiring, onboarding, enabling)

• Proven ability to advise technical executives and guide strategic delivery decisions

• Delivery and deployment experience bringing workloads/data products into production

• Ability to lead best practices for architecture discussions and go-lives

• Conversant with customer business issues and big data use cases across industries

• Travel up to 30% around the D.C. Metro area

Benefits

• Competitive total compensation (base salary range provided), with potential annual bonus and equity

• Comprehensive benefits and perks (region-dependent)

• Diversity and inclusion commitment

Compliance

Export-controlled technology/source code licensing may be required at the employer’s discretion.