Retail Network Engineer (Infrastructure Services)

Quick Facts

• Role: Retail Network Engineer (Infrastructure Services)

Description

Design, deploy, and support network connectivity for Apple Retail Stores globally. Translate business and store design requirements into secure, fully featured network solutions, ensuring consistent software, configuration, and security across the global fleet. Perform day-to-day operational support and participate in projects covering WAN, wired LAN, and Wi‑Fi.

Responsibilities

• Design network solutions for new and existing stores aligned with business requirements and established standards

• Configure network devices and systems according to team design standards and architecture partners

• Deploy WAN, wired LAN, and Wi‑Fi infrastructure for retail locations

• Diagnose network issues and identify root causes

• Build and maintain automation playbooks and scripts for scalable infrastructure deployment

• Maintain consistency across the global fleet (software, configuration, security)

• Schedule and execute change requests

• Coordinate with peers and vendors to deploy and troubleshoot infrastructure

• Build and maintain documentation and operating procedures for the retail network environment

• Perform configuration and maintenance activities inside and outside normal business hours

• Partner with network architecture and design teams on development and testing of new solutions

• Join an on-call network support rotation several times per year

Requirements

• 3+ years of networking industry experience

• Strong understanding of IPv6 and IPv4

• Experience with more than one of the following: BGP/internet routing policy; Cisco IOS-XE; JUNOS; Arista EOS; FortiOS; Aruba AOS; Juniper SRX; Fortinet firewalls; Cisco Catalyst; SD-WAN; IPsec VPN; Cisco Catalyst/Aruba AOS Wi‑Fi; Arista EOS switching platforms

• Experience testing and provisioning WAN circuits (Metro Ethernet, Dark Fiber, Transit)

• Experience using standard Linux utilities (grep, sed, awk, traceroute, tcpdump)

• Strong written and oral communication skills

Benefits

• Opportunity to support and scale global retail network operations for critical in-store experiences

• Work on projects and day-to-day support in a fast-paced, cross-functional environment

• Ability to learn new technologies and deepen expertise over time