Community Recreation Assistant

Quick Facts

• Role: MWR Community Recreation Assistant (community recreation support)

• Focus: Customer service, ticket/retail sales, equipment rentals, inventory control, and program/event support

Description

Performs a variety of duties supporting the Morale, Welfare, and Recreation (MWR) Community Recreation program, including special events, trips, tours, outings, workshops, and outdoor recreation. Provides customer service and handles sales and reservations, while maintaining accurate daily reports and equipment inventory controls. Assists with marketing, outreach, and event logistics to deliver recreation experiences to patrons.

Responsibilities

• Provide customer service, information, and support for Community Recreation programs and activities

• Check patron eligibility and open/close facilities as needed

• Sell tickets and retail/rental items; process fees using POS and computer programs

• Complete daily sales accuracy and submit a Daily Activity Report (DAR)

• Process internet registrations (e.g., Net Near You) and handle log-ins/event registrations

• Manage equipment/resources check-in/check-out, collect rental fees, inventory items, and complete return inspections

• Follow rental/check-out forms and reservation procedures; notify supervisor of damage or loss

• Conduct inventory and maintain equipment accountability and controls

• Assist with workshops, clinics, and events across leisure skill areas (e.g., camping, cycling, sailing, hiking, water sports)

• Support day-to-day administration, including event after-action reports and patronage/program data entry

• Perform administrative duties using computer software tracking inventory and usage/metrics

• Assist with recruitment, training, and scheduling of Community Recreation staff

• Support EEO principles and policies

• Assist planning, coordinating, publicizing, marketing, and executing MWR programs and special events

• Assist with entertainment/promotion scheduling and update electronic/multimedia support tools

• Promote MWR facilities and events via outreach on base and encourage use of online MWR library/e-reading resources

• Develop partnerships with on-base and off-base organizations to support MWR programs

• Perform community outreach and research/provide information and referrals for recreation opportunities

• Assist with proposals, agreements, and follow-up; maintain sanitation compliance (NAVMED P-5010)

• Initiate and follow up on maintenance trouble calls; support event set up/break down

• Perform other assigned duties related to the position

Requirements

• Pass all applicable records and background checks

• Pass E-Verify employment verification; resolve discrepancies

• Ability to work both indoors and outdoors without a fixed schedule

• Irregular hours, including early/late shifts, evenings, weekends, and holidays as needed

• Obtain and maintain required certifications within 90 days of hire: Emergency First Responder or CPR, Food Handlers and/or C.A.R.E

• Wear protective clothing/equipment as situations warrant

Benefits

• Salary dependent on experience and/or education

• Federal workplace drug-free commitment (Executive Order 12564) and ethics/privacy expectations apply

• Benefits available (details provided by the employer)