Recreation Assistant

Quick Facts

• Supports the MWR Community Recreation program within the Recreation Division.
• Provides customer service, ticket/retail/rental sales support, inventory control, and event/program assistance.

Description

The Recreation Assistant supports Morale, Welfare and Recreation (MWR) Community Recreation activities, including special events, leisure program resources, trips and tours, rentals, and recreation facilities operations. The role focuses on customer service and eligibility support, processing internet registrations, managing daily sales and reporting, maintaining inventories/equipment, and assisting with workshops, clinics, entertainment scheduling, outreach, and program administration. Work also includes sanitation compliance and maintaining security/ethics for official information.

Responsibilities

• Provide customer service and information for Community Recreation programs and activities.
• Check patron eligibility and support facility opening/closing.
• Process ticket, retail, and rental sales and collect associated fees using POS/computer tools.
• Maintain accurate daily sales records and complete a Daily Activity Report.
• Assist with Net Near You internet registrations and event registrations.
• Manage recreation equipment/resources check-in/check-out, rental fees, inventories, and return inspections.
• Report damage or loss to the supervisor/program lead and ensure proper reservation/check-out procedures.
• Conduct inventories, maintain inventory controls, and support equipment accountability.
• Assist with workshops, clinics, and events for leisure/recreation skill areas; support day/weekend trips.
• Support program administration (after-action reports, patronage data collection, program data entry).
• Perform equipment and supplies inventory, including items with cash value.
• Use computer software for tracking inventories, patron usage/comments, and program metrics.
• Assist with recruiting, training, and scheduling recreation staff.
• Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events.
• Schedule entertainment and promotions; update electronic/multimedia support tools.
• Support outreach on base and promote online MWR Library E-reading resources.
• Create and maintain partnerships with on-base and off-base organizations; conduct community outreach.
• Assist with proposals, agreements, and follow-up.
• Provide information and referrals for recreation opportunities on and off base.
• Adhere to NAVMED P-5010 sanitation requirements.
• Initiate and follow up on maintenance trouble calls for equipment/facility issues.
• Support event set up and break down.

Requirements

• Pass all applicable records and background checks.
• Pass E-Verify employment verification; resolve discrepancies.
• For access starting May 7, 2025 (non-affiliated individuals), use a REAL ID-compliant driver’s license or acceptable identification.
• Resume must clearly demonstrate relevant experience/KSAs to the position.
• Combination of experience in customer service and/or recreation activity support functions.
• Ability to organize, plan, and administer special events and entertainment activities.
• Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
• Knowledge of goals/principles/techniques/procedures for organizing and conducting leisure-time activities.
• Knowledge of the Navy MWR mission and Community Recreation scope.
• Knowledge of recreation activity functions, procedures, and operations.
• Strong customer service skills.
• Ability to maintain records, compile/organize data for reports, and research recreation topics.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures, and print production.

Benefits

• Salary dependent on experience and/or education.
• Drug-Free Federal Workplace requirement (drug-free throughout employment).