Recreation Assistant

Quick Facts

• Role: Recreation Assistant (MWR Community Recreation support)

Description

Provide customer service and operational support for Morale, Welfare, and Recreation (MWR) Community Recreation programs and activities, including facility support, rentals, ticket/retail sales, and event assistance.

Support inventories, equipment/resource check-in and check-out, inspections, reporting, and administrative data entry.

Assist with planning, coordination, marketing, execution, and community outreach for special events, trips, workshops, and leisure experiences.

Responsibilities

• Provide customer service and information for Community Recreation programs

• Check patron eligibility and authorize use of recreation facilities/resources

• Open/close facilities; order and restock supplies

• Prepare snack bar menu items and prepackaged retail items

• Collect fees for tickets, retail, rentals, classes, and trips using POS and computer systems

• Maintain accurate daily sales transactions and complete a Daily Activity Report (DAR)

• Process customer Internet registrations (Net Near You), including log-ins and event registrations

• Track equipment/resources in and out; collect rental fees; inventory and inspect items upon return

• Report damage or loss to supervisor; ensure rental/check-out forms and reservation procedures are followed

• Conduct inventory and maintain inventory controls for program equipment accountability

• Assist with workshops, clinics, and events (e.g., camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, water sports)

• Support day and weekend trip experiences

• Assist with administrative program tasks: after-action reports, patronage data collection, and program data entry

• Perform inventory of equipment, retail goods, supplies, and items with cash value

• Use computer software to track inventories, patron usage/comments, and program metrics

• Support recruitment, training, and scheduling of Community Recreation staff

• Participate in EEO principles and policy adherence

• Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events

• Support entertainment and promotion scheduling

• Update electronic and multimedia support tools as needed

• Promote MWR facilities and events through base outreach

• Promote online MWR Library E-reading resources

• Develop partnerships with on-base and off-base organizations to support MWR programs

• Conduct community outreach and contact development

• Assist in creating proposals, executing agreements, and follow-up

• Research and provide information and referrals for recreation opportunities on and off base

• Adhere to NAVMED P-5010 sanitation requirements

• Initiate and follow up on maintenance trouble calls to resolve equipment/facility issues

• Support event set up and break down

• Perform other duties as assigned

Requirements

• Pass applicable records and background checks

• Successfully pass E-Verify employment verification; resolve discrepancies as a condition of employment

Qualifications

• Experience related to customer service and/or recreation activity based functions

• Ability to organize, plan, and administer special events and entertainment activities

• Ability to work independently, make sound decisions, and communicate effectively (oral and written)

• Knowledge of leisure-time activity organization, planning, and conduct

• Knowledge of the Navy MWR mission and the scope of Community Recreation activities

• Knowledge of recreation activity functions, procedures, and operations

• Strong customer service skills

• Ability to maintain records, compile/organize data for reports, and research recreation topics

• Ability to follow oral and written instructions

• Knowledge of computers, office procedures, and print production

Other Requirements

• Irregular working hours may be required (early shift, late shift, evenings, weekends, holidays)

• Subject to recall

• Must have or obtain within 90 days, and maintain, a valid state driver’s license to transport patrons off-base

• Must be C.A.R.E. trained and hold Emergency First Responder (EFR) or CPR First Aid, and current Food Handler certification upon placement or obtain within 90 days

Benefits

Salary is dependent on experience and/or education.