Health System Specialist

Quick Facts

• Role: Health System Specialist (Office of the Medical Center Director)

• Reports to: Executive Leadership Team (ELT) senior member

• Schedule: Monday–Friday, 0730–1600

• Telework: May be authorized (discussed during interview)

Description

The Health Systems Specialist serves as a management representative for the Executive Leadership Team within a medical center director’s office, supporting continuity of healthcare delivery operations. The role develops administrative and strategic operational initiatives by identifying problems, analyzing data, and recommending solutions aligned to organizational objectives, priorities, resources, and the catchment area. Responsibilities also include reviewing policies and budgets, monitoring audits/evaluations, supporting quality and consumer complaint resolution, and conducting fact-finding for administrative investigations.

Responsibilities

• Develop administrative and strategic operational initiatives; analyze data and recommend resolutions

• Plan and review resource requests; recommend allocations based on relative needs

• Assist with prioritizing resource allocations across the healthcare system

• Support ELT assessment of needs and present findings to internal and external stakeholders

• Review healthcare policies and procedures for conformance with VHA philosophy and related issuances

• Review medical center budget initiatives and defend clinical/administrative service/program justifications

• Review facility audits and evaluations (e.g., Joint Commission, Medical Inspector, Inspector General) and monitor progress

• Assist with quality-of-care issues and consumer complaints from patients, Veteran groups, Congressional offices, and other stakeholders

• Participate in and lead fact-finding and administrative board of investigations to gather reliable evidence

• Maintain knowledge of improved healthcare operations, including updated equipment and construction techniques

• Perform other duties as assigned

Requirements

• U.S. citizenship

• Complete all required application steps, including an online assessment of critical general competencies

• Selective Service registration required for males born after 12/31/1959

• Subject to background/security investigation

• Complete online onboarding and provide acceptable I-9 identification documents (REAL ID compliant rules apply)

• Participate in the seasonal influenza vaccination program for VA Health Care Personnel

• Meet the Individual Occupation Requirement via education or specialized progressively responsible experience or an approved in-service training program

• 1 year of specialized experience equivalent to at least GS-12 level, including data analysis, process design, stakeholder engagement, project management, quality improvement/system redesign, and leading multidisciplinary teams

• Meet time-in-grade requirements for current Federal employees

Benefits

Federal employee benefits package is available; eligibility depends on the type of position (full-time/part-time/intermittent).