Executive Director, Compute, Operations, Resilience & Endpoints (CORE)

Quick Facts

• Role: Executive Director for Compute, Operations, Resilience & Endpoints (CORE)
• Level: Senior leadership within DHS OCIO supporting the CIO

Description

The Executive Director is a trusted advisor and senior leader who helps the CIO ensure DHS infrastructure transforms and supports business and service delivery. The role oversees implementation of the agency’s IT strategy to sustain effective lifecycle support for DHS IT infrastructure services, providing executive leadership across foundational technology domains.

Responsibilities

• Provide executive leadership and strategic direction for scalable infrastructure, connectivity, and endpoint services
• Manage four divisions: Network & Edge, Identity & Access Management, Endpoint Services, Spectrum Management
• Lead planning and execution that balances current operations with migration to future-state environments
• Advance OCIO mission priorities while ensuring legislative, cybersecurity, and operational compliance
• Advise CIO/Deputy CIO with assessments and recommendations for routine and critical situations
• Drive continuous improvement using industry/government innovations and best practices
• Oversee contract management, service agreements, and outsourced service delivery, including cost-saving measures
• Align IT assets and resources to cybersecurity and mission needs; improve operational effectiveness
• Direct service delivery planning, program management, organizational change, communication, policy oversight, and customer experience
• Monitor progress, evaluate outcomes, and adapt approaches for routine and crisis responsiveness
• Develop activity-based costing and performance benchmarks aligned to industry standards and mission requirements
• Ensure confidentiality, integrity, and availability of sensitive information

Requirements

• U.S. citizenship
• Selective Service registration (or exemption for eligible male applicants)
• Ability to obtain and maintain required interim/final security clearance
• Subject to pre-employment and random drug testing
• File OGE-278e Confidential Financial Disclosure Report
• Complete Declaration for Federal Employment
• Demonstrate IT-related experience competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving
• Demonstrate ECQs (5) and Technical Qualifications (TQ1–TQ3) via a resume (max 2 pages)