AI Product Owner for Email Applications

Quick Facts

• Role: AI Product Owner for Email Applications
• Work style: 100% Remote (US only)
• Assessment: 60-minute coding assessment required

Description

You will work at the intersection of user needs, model capability, and engineering constraints to define how an AI email system should behave and how it will be measured and improved over time. You will collaborate directly with Machine Learning and engineering teams to translate technical realities into product and system decisions. This is a deeply technical, hands-on role requiring strong ownership of AI product quality and user trust.

Responsibilities

• Define end-to-end requirements for AI capabilities (model behavior, system behavior, and user experience).
• Convert model capabilities, evaluation results, and technical constraints into clear product and system decisions.
• Make trade-offs across quality, latency, cost, reliability, safety, and UX.
• Partner with ML, backend, and client engineers on system design, evaluation, and iteration.
• Define and evolve evaluation frameworks using offline metrics, online experiments, and human feedback.
• Set quality bars and feedback loops for AI-powered experiences.
• Drive execution via clear specifications, prioritization, and technical judgment.
• Identify failure modes and ensure AI systems behave predictably and recover gracefully.
• Own end-to-end product quality: correctness, reliability, usefulness, and user trust.

Benefits

• Medical insurance
• Dental
• Vision
• Savings plan options
• PTO