Senior Azure Desktop Support Engineer (Intune/SCCM)

Quick Facts

• Role: Senior Azure Desktop Support Engineer (Intune/SCCM)
• Location: 100% onsite (Des Moines, Iowa)
• Hiring: Direct hire (PERM FTE), up to $90K plus overtime + benefits

Description

This senior desktop support role provides enterprise technology support across endpoint engineering, workplace innovation, collaboration tools, executive service, and automation. You will be a trusted technical partner, owning Microsoft Intune backend configuration and MDM troubleshooting, supporting Windows 11/Microsoft 365, and assisting with virtual desktop support. You will also help migrate from SCCM to Intune and improve the organization’s modern, secure, and productive technology environment.

Responsibilities

• Provide expert endpoint management support with Microsoft Intune backend configuration
• Manage Intune enrollment, policy deployment, compliance, and MDM troubleshooting
• Support enterprise endpoint technologies including Windows 11, Microsoft 365, Active Directory, and Windows Autopilot
• Assist with SCCM to Intune migration
• Use PowerShell scripting for automation, administration, remediation, and reporting
• Support executive stakeholders and resolve complex end-user computing issues
• Support virtual desktop technologies, including Azure Virtual Desktop

Requirements

• At least 3 years of progressively responsible IT support experience with end-user computing
• Demonstrated Intune administration expertise (enrollment, policy management, compliance, backend troubleshooting)
• Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, Autopilot, and enterprise endpoint management tools
• Hands-on PowerShell scripting for automation, administration, reporting, or technical remediation
• Background supporting enterprise users and senior stakeholders
• Familiarity with SCCM, service desk ticket workflows, endpoint security platforms, and Azure Virtual Desktop
• Certifications valued: AZ-104, Security+, MD-102, ITIL Foundation

Benefits

• Direct hire PERM employment
• Up to $90K plus overtime
• Benefits package (medical/vision/dental and more as applicable)