Senior Manager, Event Technology Systems

Quick Facts

• Job Title: Senior Manager, Event Technology Systems

Description

Lead solution management for event technology, translating global business and experience priorities into scalable, repeatable technology solutions. Own solution, platform, and data strategy including governance, integrations, data flows, platform standards, and adoption readiness across a global event portfolio. Partner with product, engineering, digital experience strategy, vendors, and event teams to shape technology direction and investment roadmaps.

Responsibilities

• Lead and develop the Solution Management team: align priorities, capacity, accountability, decision rights, and ways of working

• Plan staffing, skills development, and resource allocation for the global event portfolio

• Set direction for event technology solutions and platforms, balancing business needs, reliability, flexibility, and reuse

• Lead event technology data strategy (data models, integrations, data flows, quality, governance)

• Translate experience priorities into technology and data requirements; assess platform capabilities and operational feasibility

• Lead solution intake and prioritization based on business value, portfolio needs, and capacity

• Own business/operational requirements, configuration standards, and adoption readiness; partner with Product and Engineering on roadmap items needing development or integrations

• Define platform standards, configuration practices, documentation, and enablement for consistent operation across events

• Partner with platform vendors for roadmap alignment, escalations, and capability fit

• Represent solution needs in cross-functional decisions using data and adoption insights

Requirements

• Leadership experience in technology solution management and platform strategy in a complex enterprise environment

• Proven experience managing and developing people and building effective teams

• Strong understanding of enterprise platforms, integrations, data architecture, governance, and configuration practices

• Ability to translate business and experience needs into clear requirements, technology decisions, and practical roadmaps

• Demonstrated success partnering with Product, Engineering, business stakeholders, and vendors to align priorities and resolve dependencies

• Experience developing team capabilities and enabling adoption as platforms, tools, and ways of working evolve

Benefits

• Time off programs

• Medical, dental, vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program