Practice Manager (Neuroscience)

Quick Facts

Practice Manager (Neuroscience)

Full-time

Description

The Practice Manager leads and monitors practice operations to deliver excellent patient care in a specialty physician practice and to create an inspiring environment for staff. The role manages overall activities, clinical services, and programs, aligning daily operations with organizational values, compliance standards, and strategic growth plans. This position also drives continuous quality and service improvement using benchmarks and measurable targets.

Responsibilities

• Align staff daily work with organizational values and ensure service standards are modeled
• Set expectations and drive continuous quality and service improvement using metrics and best practices
• Support staff in identifying problems, testing solutions, and piloting improvements
• Foster cross-team partnership, collaboration, and seamless quality/service enhancement
• Stay current on healthcare trends and communicate changes, requirements, and opportunities to staff
• Support organizational strategy and identify opportunities for new business growth and service expansion
• Practice fiscal accountability by involving staff in budget preparation and efficiency/cost-saving initiatives
• Measure and monitor budget and business development plans; provide ongoing updates
• Meet or exceed budget, business growth, and profitability targets
• Make effective hiring decisions and complete 90-day orientation for new employees
• Identify individual skills, provide coaching and constructive feedback, and address performance gaps with action plans
• Support ongoing learning and skill development through mentoring, stretch goals, and cross-training
• Involve staff in planning and decision-making as appropriate; hold teams accountable for results
• Facilitate change readiness and agility across teams
• Communicate departmental and organizational priorities and progress effectively and consistently
• Promote respectful communication, including meeting and email/voicemail courtesy
• Solicit staff input and leverage diverse perspectives from staff, physicians, patients, and stakeholders
• Communicate effectively across departments and management levels with patients and customers
• Recognize and celebrate individual and team contributions

Requirements

• Bachelor’s degree (or 7+ years of relevant experience may be accepted in lieu of a bachelor’s)
• 3+ years of management experience in a medical setting or related
• Demonstrated success in medical office management

Benefits

A wide range of benefits are provided to support employees’ physical, emotional, and financial well-being and protection for unexpected life events. Benefits details are available via the employer’s benefits page, and eligibility varies by employment classification.

Background Check

Background checks include criminal history on newly hired team members and, at times, internal transfers. Employment requires authorization to run the background check, with results evaluated case-by-case under applicable laws.