ServiceNow Architect

Quick Facts

Hybrid role in Chantilly, VA. Requires an active TS/SCI clearance with polygraph.

Description

As a ServiceNow Architect, you will design and deliver end-to-end ServiceNow solutions that modernize and automate government business processes. You’ll work in an Agile environment to configure ServiceNow applications, analyze architecture and operating environment needs, and collaborate with the development team to meet stakeholder requirements. The role includes integrating and extending ServiceNow capabilities through scripting and web service implementations.

Responsibilities

• Use Agile lifecycle processes to develop and configure ServiceNow applications and solutions
• Analyze business and technical needs, ensuring solutions align with architecture, operating environment, and future enhancements
• Identify system improvements and new approaches for building within the ServiceNow platform
• Collaborate with development teams to implement stakeholder requirements

Requirements

• 5+ years of ServiceNow development experience (core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, and/or development methods)
• Web development experience: XHTML, HTML, CSS3, SQL, XML, Angular; plus backend technologies (JavaScript, PHP, .NET, Java, or ColdFusion)
• ServiceNow CMDB administration experience
• Experience implementing scripted web services in ServiceNow and integrating CMDB or asset data (including jQuery or Prototype libraries)
• Knowledge of SOAP and REST web services
• Active TS/SCI clearance with polygraph
• Bachelor’s degree

Preferred Qualifications

• Object Oriented Programming, SQL, and NoSQL database experience
• Application design concepts/tools (UML, ERD, flow diagrams)
• Experience introducing open-source solutions into ServiceNow (Script Includes; JS/CSS Includes)
• Experience implementing ServiceNow in a DevOps pipeline
• Agile Scrum development methods
• Proposal writing
• Knowledge of SAML, Active Directory, or LDAP integrations
• ITILv3 or ITIL4 Foundations certification

Clearance & Eligibility

Selected applicants will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an active TS/SCI clearance with a polygraph is required.