Hardware Engineer (Server Lab Infrastructure)

Quick Facts

• Role: Hands-on Hardware Engineer supporting a development lab environment
• Focus: Server rack operations, deployments, troubleshooting, lab infrastructure, remote access, and asset management

Description

Support and maintain the development lab environment so lab systems, hardware, and infrastructure are fully operational, organized, and accessible. Provide day-to-day technical support and troubleshooting for server platforms, GPUs/accelerator cards, networking, storage, firmware, and operating systems.

Responsibilities

• Provide first-line troubleshooting for server platforms, GPUs/accelerators, networking equipment, storage systems, firmware, operating systems, and lab infrastructure
• Perform hardware and configuration changes: server installation, component replacement, BIOS and BMC configuration, firmware updates, OS deployment, and network configuration
• Diagnose platform failures, performance issues, hardware compatibility concerns, and infrastructure-related problems; document and escalate as needed
• Validate server functionality after modifications, firmware updates, deployments, and repairs
• Build and maintain server lab environments: rack layouts, structured cabling, network connectivity, power distribution, cooling infrastructure, and equipment labeling
• Maintain lab standards for system deployment, asset identification, cabling practices, rack organization, safety compliance, and operational readiness
• Monitor rack power utilization, cooling capacity, and space availability
• Coordinate lab relocation/expansion/refresh: system decommissioning, equipment moves, rack installation, and service restoration
• Rack, stack, cable, configure, and commission server hardware including compute, storage, networking, and GPU platforms
• Manage server imaging, operating system installation, firmware compliance, BIOS configuration standards, and system validation
• Support hardware qualification, proof-of-concept testing, and platform bring-up
• Coordinate preventive maintenance, hardware refreshes/upgrades, and end-of-life replacement planning
• Maintain accurate inventory and asset tracking (servers, GPUs, switches, storage devices, PDUs, optics, cables, test equipment)
• Track ownership, rack location, deployment status, warranty information, RMA activity, lifecycle stage, and utilization; run routine audits
• Manage spare parts inventory to minimize downtime
• Support lab network infrastructure (switch configuration, port assignments, VLAN validation, IP management, connectivity troubleshooting)
• Coordinate storage and remote access solutions; maintain out-of-band management (BMC, iDRAC, iLO, Redfish, serial console, KVM)
• Work with IT and security to ensure compliance with patching and access control policies
• Maintain documentation (rack elevations, network diagrams, deployment procedures, troubleshooting guides, SOPs) and improve processes via automation/scripting/monitoring
• Support capacity planning for power, cooling, rack space, networking, and hardware utilization

Requirements

• Hands-on experience supporting server hardware, enterprise infrastructure, or large-scale data center laboratory environments
• Experience with rack-and-stack activities, structured cabling, and data center power/cooling best practices
• Strong knowledge of server platforms from Dell, HPE, Supermicro, NVIDIA, Client, or similar vendors
• Experience configuring and troubleshooting BIOS, BMC, firmware, storage controllers, network adapters, and GPU platforms
• Familiarity with server management and remote access technologies (iDRAC, iLO, Redfish, IPMI, OpenBMC, remote KVM)
• Experience supporting Linux and Windows Server (imaging, deployment, patching, troubleshooting)
• Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing, switching, and diagnostics
• Experience maintaining hardware inventory and asset management (CMDB/DCIM)
• Knowledge of data center power and cooling concepts (PDU management, rack density, power budgeting, thermal considerations)

Benefits

Not specified in the provided posting.