Hardware Systems Engineer (Data Center/Lab Environment)

Quick Facts

• Role: Hardware Systems Engineer (Data Center/Lab Environment)

Description

Hands-on role supporting and maintaining a development lab environment. Ensure lab systems, hardware, and infrastructure are fully operational, organized, and accessible for engineering and development teams. Provide day-to-day technical support, troubleshoot hardware/system issues, and coordinate with IT and engineering to resolve problems efficiently.

Responsibilities

• Provide first-line troubleshooting and technical support for server platforms, GPUs/accelerator cards, networking equipment, storage systems, firmware, operating systems, and lab infrastructure.

• Perform hardware and configuration changes: server installation, component replacement, BIOS/BMC configuration, firmware updates, operating system deployment, and network configuration.

• Diagnose platform failures and performance/compatibility issues; document findings and escalate to engineering/IT/vendors as needed.

• Validate server functionality following hardware modifications, firmware updates, deployments, and repair activities.

• Build and maintain lab environments including rack layouts, structured cabling, network connectivity, power distribution, cooling infrastructure, and equipment labeling.

• Monitor rack power utilization, cooling capacity, and space availability; coordinate lab relocation, expansion, and refresh activities.

• Rack, stack, cable, configure, and commission compute, storage, networking, and GPU server platforms; manage imaging, OS installation, firmware compliance, BIOS configuration standards, and validation.

• Support hardware qualification, proof-of-concept testing, and platform bring-up; coordinate preventive maintenance, refreshes/upgrades, and end-of-life replacement planning.

• Maintain accurate inventory and asset tracking for servers, GPUs, switches, storage devices, PDUs, optics, cables, and test equipment; run audits and manage spare parts inventory.

• Administer lab networking and remote access: switch configuration, VLAN/IP management, storage access coordination, and out-of-band management (BMC, iDRAC, iLO, Redfish, serial console, KVM).

• Partner with IT/security for security compliance, patching, and access control; create documentation and establish service request/escalation/change management and equipment checkout processes.

• Identify process automation opportunities (scripting, monitoring) and support capacity planning for power, cooling, rack space, networking, and hardware utilization.

Benefits

Benefits are described in AMD benefits at a glance.