Senior Software Engineer (Kubernetes & Go)

Quick Facts

• Role: Senior Software Engineer (Sustaining Engineering) – Kubernetes & Go

• Focus: Production issue resolution, fixes, patches, and backports

• Work model: Remote / Hybrid (San Jose, CA preferred; open to candidates across the continental US)

Description

Join the Sustaining Engineering team to resolve complex, customer-impacting production defects in a Kubernetes-heavy, Go-based product. You will investigate root causes across Kubernetes clusters, control-plane components, and Go microservices, then write, test, and ship code-level fixes as patches and backports. Customers reach this team through Support, and you collaborate with Support and Product Engineering on escalations.

Responsibilities

• Investigate and root cause complex production defects across Kubernetes clusters, control-plane components, and Go microservices

• Write, test, and ship code-level fixes, patches, and backports

• Debug distributed systems issues across public cloud (EKS, AKS, GKE) and private cloud (VMware)

• Work with Support and Product Engineering to turn escalations into durable fixes

• Review code and validate findings (including output from AI-assisted tools) before they ship

• Contribute root cause analyses (RCAs) and improvements to prevent repeat issues

Requirements

• Authorization to work in the US and US citizenship (no visa sponsorship available)

• Deep, hands-on production Kubernetes experience (cluster administration or backend/internals work)

• Strong backend engineering ability to read, debug, and write production code

• Hands-on Go (Golang) experience writing or debugging services

• Production experience with at least one managed Kubernetes service (Amazon EKS, Azure AKS, or Google GKE)

Benefits

• Opportunity to provide sustaining support (not build-from-scratch) for a commercial product with customer-impacting production responsibility