Senior SharePoint Systems Administrator

Quick Facts

• Role: Senior SharePoint Systems Administrator

• Focus: SharePoint infrastructure operations, maintenance, and mission support across enterprise environments

Description

Lead administration for SharePoint 2013/2016/2019, SharePoint SE, and SharePoint Online, including deployment, operations, troubleshooting, and service requests. Support authentication (PKI and claims-based), load balancing, site setup, and permissions, while planning and executing upgrades and routine maintenance. Provide 24/7/365 support for incident and outage response, including documentation updates and follow-up reporting.

Responsibilities

• Work with site/collection owners to address service inquiries and problems
• Implement, troubleshoot, and maintain SharePoint and supporting IT systems
• Isolate user-level issues vs. enterprise-wide system/application issues
• Develop solutions for complex problems and update Knowledge Articles and SOPs
• Oversee SharePoint projects, including minor/major upgrades and expansion of capabilities
• Plan integrations with Identity, Credential, and Access Management (ICAM) technologies
• Assist with manual migrations from older SharePoint versions to SharePoint 2019/SE/SharePoint Online
• Manage permissions for site collections, lists, and items
• Manage access to O365/M365 applications (Microsoft Teams, Microsoft OneDrive, SharePoint Online)
• Conduct searches and purges of data when required for cyber security, legal, compliance, or FOIA
• Manage supporting repositories such as an asset library, risk database, and business rhythm calendar
• Coordinate with customers/stakeholders on incident tickets, data collection, analysis, and solutions
• Produce follow-up reports for Root Cause Analysis and process improvement (e.g., AAR)
• Support 24/7/365 mission operations with after-hours outage response and triage
• Update 24/7/365 operations and maintenance documentation for the IT Operations Center

Requirements

• Strong experience with SharePoint technologies (SharePoint 2013/2016/2019/SE and SharePoint Online)
• Experience configuring, installing, and securing SharePoint systems
• Experience managing SQL clusters supporting SharePoint farms
• Experience patching SQL clusters and SharePoint farms
• Experience with PKI authentication and claims-based authentication
• Experience with load balancers (F5 BigIP Load Traffic Manager or Citrix NetScaler)
• Strong experience managing M365/O365 cloud offerings (Microsoft Teams, Microsoft OneDrive, SharePoint Online)
• Experience with patch maintenance and routine maintenance windows
• Knowledge of change management fundamentals with proper planning and documentation
• Experience with Tier 2 & Tier 3 administration and troubleshooting
• Experience with reviews, incident analysis, and identifying issue trends
• Strong oral and written communication skills
• Experience working effectively in a team and supporting peer process improvement
• Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow
• Education and experience: BS (8 years) / MS (6 years) / AS (10 years) / HS (12 years)
• Certification: meet DoDM 8140.03 (previously DoD 8570) IT System Admin Intermediate requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
• US citizenship
• TS/SCI with polygraph; willingness to complete polygraph

Benefits

• Competitive compensation within the stated pay range
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement