Site Reliability Engineer Intern

Quick Facts

• Role: Site Reliability Engineer Intern

Description

Help ensure the reliability of customer-facing solutions by supporting system monitoring, triaging incidents, resolving failure events, and assisting with deployments. Contribute to continuous improvement by automating operational activities and standardizing ways of working. Build practical expertise in digital infrastructure operations through hands-on participation in daily operations activities.

Responsibilities

• Triage tickets coming from monitoring, customers, or projects.

• Support deployments, including reverting a software deployment if an issue occurs after release.

• Handle escalations by fixing immediate issues that are critical for customers.

• Manage monitoring tooling: adjust thresholds and alert levels, measure system performance/responsiveness, add checks/hosts, and associate SOPs to checks.

• Perform deployments and support associated failures.

• Automate daily operations and deployment activities.

• Support the transfer of recurring activities to subcontractors.

• Report main events/activities and provide system status summaries to management.

• Maintain and improve hosting operation process documentation.

Requirements

• Final-year university student (preferably in Information Technology or Cloud Computing).

• Available for 30 hours per week.

• Available to work within the Gdansk office at least 3 days per week.

• Willingness to learn and to work in an international team.

Hard Skills & Technologies

• Linux

• Windows System Administration

• AWS

• Nagios

• Datadog

• CloudWatch

• Grafana

• Confluence

Benefits

• 12-month fixed-term employment contract.

• Additional 3 days off during the holiday season (floater days).

• Additional 1 day off for thesis defense.