Junior System Administrator (LMS & AI Automation)

Quick Facts

• Role: Junior System Administrator (LMS & AI Automation)

• Work mode: Remote (full-time or part-time)

• Focus: LMS operations, user/technical support, and AI-driven automation improvements

Description

Ensure reliable operation of online learning programs in TalentLMS and LinkedIn Learning, while researching and applying AI tools, bots, and agents to improve workflows. Set up learning programs and blocks in the LMS (with AI assistance), test and automate recurring tasks, and audit course quality and new LMS features. Provide first-line technical support to students and colleagues and use data to reduce issues and improve the learning experience.

Responsibilities

• Monitor AI, automation, and learning technology news and propose relevant improvements

• Pilot AI tools and agents; automate repetitive activities and evaluate impact

• Support colleagues in adopting new tools and help implement AI across departments

• Create and configure programs and learning modules in TalentLMS and use AI to prepare tests, graphics, and descriptions

• Audit course content for accuracy and clarity; test LMS functionality and new features

• Troubleshoot technical issues for students and colleagues; coordinate with IT or vendors to closure

• Track common questions and problems and recommend changes to improve UX and reduce support volume

• Maintain documentation for settings and procedures; communicate updates; coordinate content work with freelancers/contractors

Requirements

• Bachelor’s degree

• English C1 (able to work with documentation and written communication)

• Strong technical literacy and willingness to learn system configuration (LMS experience not required)

• Active interest in AI tools and willingness to use them at work

• Ability to clearly assign tasks and explain technical topics

• Ability to work independently in a fully remote setup

Benefits

• AI is part of everyday work: bots, agents, and software in the daily agenda

• Room to experiment and time for continuous learning in current trends

• Real impact through data- and analysis-backed suggestions that improve client/team experience

• Training provided for all systems and processes (LMS, LinkedIn Learning, internal AI tools)

• Fully remote team collaboration across time zones

• Flexible schedule aligned with team needs and agendas

• Work-life balance, friendly environment, diversity, and collaboration

• Support for relationships via online meetups and, when possible, planned offline events