Recreation Assistant (Community Center)

Quick Facts

• Role: Recreation Assistant (Community Center)

• Work location: Community Center at Offutt AFB (NAF)

• Focus: Morale, Welfare and Recreation (MWR) activities

Description

Support community center operations by answering calls/visitors, providing information, and conducting facility tours. Assist with facility calendar coordination and scheduling, event schedule review, room check-in/check-out, and issuing keys as needed. Help deliver and promote recurring programs and special activities, handle fee collection, and assist with facility standards and maintenance reporting.

Responsibilities

• Receive telephone calls and visitors; provide information or route callers to the right resource
• Conduct in-person interactions and tours for facility usage
• Record, coordinate, schedule, and manage facility calendars for reservations
• Input and review event schedules to ensure execution as planned
• Charge facility rental/usage fees and complete related monetary paperwork, deposits, and reports
• Provide customer service, instruction, and guidance for events in multi-purpose facilities
• Perform room check-in/check-out procedures and issue facility keys as needed
• Run recurring group activities (classes, clubs, events, outreach, competitive games, leisure)
• Recommend new programming activities and gather input from past and other-community programs
• Assist with special interest clubs/groups and help promote marketing strategies
• Set up rooms for meeting groups
• Collect fees and secure funds
• Decorate facility for holiday and program themes
• Report facility repair and maintenance needs per established procedures
• Assist with maintaining operational standards; collaborate with staff, volunteers, and contract personnel
• Perform other related duties as required

Requirements

• Favorable completion of a Tier 1 background investigation
• Negative drug test result; subject to random drug testing
• Relevant experience providing working familiarity with group activity/program routines and procedures
• Practical knowledge of recreational activities, including equipment, rules, and procedures for your area of expertise
• Strong oral and written communication skills; ability to interact with civilians and military leadership
• Customer service issue resolution skills; knowledge of hospitality, recreational facilities, rental operations, and military operations
• Knowledge of cash handling procedures and sales operations
• Proficiency in Microsoft Office Suite
• Valid motor vehicle operator’s license
• Physical ability to lift/move equipment, stand/walk for extended periods, climb ladders up to 10 feet, and lift up to 50 pounds
• No education substitution for the experience requirement
• Provide REAL ID or approved source identity documents for installation access
• Complete employment verification (E-Verify) check
• Meet applicable U.S. eligibility/residency and Selective Service requirements (if applicable)

Benefits

Review our benefits.