Supervisory IT Specialist (Policy and Planning)

Quick Facts

• Role: Supervisory IT Specialist (Policy and Planning)

• Focus: Planning and directing Command, Control, Computers, Communications, and C4IM (Network Enterprise Center) services

• Supervision: Manages ~10–12 personnel (U.S. civilians, local nationals, and military)

• Overseas tour: Initial 24-month assignment with possible extensions up to 5 years

Description

Serve as a Chief responsible for planning, directing, and coordinating C4IM services and functional areas. Set and adjust priorities and schedules, develop and interpret support policies and procedures, and advise commanders on automation and telecommunications-based systems. Analyze performance, costs, and resource utilization to improve mission execution and efficiency.

Responsibilities

• Plan and direct work for subordinate teams; set and adjust short-term priorities and schedules

• Supervise approximately 10–12 personnel across U.S. civilian, local national, and military staff

• Develop and interpret customer support policies, concepts of support, troubleshooting procedures, and related methods

• Create plans and schedules to meet mission objectives and regulatory requirements

• Analyze production records, costs, and resource utilization; recommend cost reduction and productivity improvements

• Advise commanders on advanced automation and telecommunications-based systems; develop and provide operating budget information

• Direct development and coordination of procedures for equipment and software problems

• Advise the NEC Director on identifying, developing, and justifying requirements for personnel, equipment, materials, and other resources

• Coordinate with information system vendor personnel to ensure compliance with GSA contracts

Requirements

• One year of directly applicable experience demonstrating the knowledge, skills, and competencies needed for immediate success

• Specialized experience demonstrating the four competencies (with IT-related experience): Attention to Detail, Customer Service, Oral Communication, Problem Solving

• U.S. citizenship (proof required)

• Ability to obtain and maintain a valid regular or official U.S. passport

• Ability to complete pre-employment physical and annual medical examinations

• Ability to obtain and maintain eligibility for a Secret security clearance/access

• Valid state Driver’s License to operate vehicles

• Willingness to travel TDY (~15%) and meet any required immunizations and training/certifications for overseas duties

• Willingness to work beyond regular duty hours (overtime, on-call, shift work)

• Trial/probationary period: 3 years; supervisory probationary period: 1 year

• Emergency Essential readiness during crisis until relieved by proper authority

Benefits

Federal employment provides a comprehensive benefits package for you and your family; eligibility depends on the type of position and appointment.