Software Engineering Manager (Full Stack Customer Applications)

Quick Facts

Software Engineering Manager leading full-stack customer application delivery, cloud migration to AWS, and safe adoption of AI coding assistants.

Description

Lead a full-stack engineering team building and supporting customer-facing web applications and backend services end to end, with a strong UI focus and ownership of APIs, integrations, and data flows. Provide technical leadership and architecture guidance, ensuring delivery, quality, security, and production support while migrating applications and services to the cloud and adopting AI-assisted engineering tools such as Claude Code. Manage engineering career planning, mentoring, performance management, and help mature the team’s Agile SDLC.

Responsibilities

• Own technical direction across UI, backend services, integrations, and data layers
• Define front-end engineering standards (component-based frameworks, shared component libraries, accessibility, testing, performance)
• Design secure, scalable backend services and APIs (REST and event-driven) and their integrations
• Lead enterprise identity integration approaches (SSO, MFA, RBAC/ABAC) and vendor-neutral, loosely coupled integration designs
• Document architecture decisions (e.g., Architecture Decision Records) and guide build-versus-buy/configure choices
• Lead cloud migration and modernization to AWS: assessment, target architecture, cutover, decommissioning
• Define workload sequencing (rehost, replatform, refactor, retire) with risk, cost, and customer impact balance
• Architect cloud-native resilience, cost-aware patterns, and disaster recovery (e.g., infra as code, containers/serverless, autoscaling, multi-AZ)
• Plan and validate data migration, integration cutovers, and rollback strategies
• Establish cloud operations practices (observability, cost monitoring/FinOps, shared-responsibility security)
• Lead safe adoption of AI coding assistants (Claude Code): design/code/test generation, review, refactoring, documentation, modernization
• Set AI guardrails (human review, no secrets/credentials/Restricted data in prompts, attribution, dependency/vulnerability compliance)
• Ensure delivery commitments are met, translate product goals into technical plans, and enforce quality/testing standards
• Drive CI/CD, release readiness, and operational excellence with monitoring, alerting, and incident response
• Embed secure development and compliance practices (secrets, dependency/vulnerability management, audit-ready records; PCI-DSS/SOC 2 as applicable)
• Provide people leadership: hiring input, resource management, goal setting, mentoring, training, and performance evaluations
• Act as the engineering liaison across Product, UX, Operations, Support, Information Security, and stakeholders
• Mature Agile SDLC by improving process artifacts and usefulness

Benefits

• Competitive medical (PPO/HDHP), dental, and vision; company contributions to HSA or pre-tax FSA
• 401(k) with 100% Safe Harbor match on the first 6% deferral immediately upon eligibility
• Flexible Time Off for exempt employees and generous PTO plus 11 paid company holidays; paid volunteer day
• 12 weeks of paid parental leave
• Maven Family Planning support (egg freezing, fertility, adoption, surrogacy, pregnancy/postpartum and related support)
• Discretionary incentive plan and additional benefits (details shared during the interview process)