Medical Assistant II, Behavioral Health

Quick Facts

• Role: Medical Assistant II, Behavioral Health

• Schedule: Full-time, Monday–Friday (8-hour days)

Description

Provides clinical, clerical, and care coordination support to the psychiatric nurse practitioner and the behavioral health team for outpatient services. Assists with patient intake, screening, follow-up, referrals, and appointment coordination to support continuity of care and patient-centered treatment. Supports efficient clinic operations by preparing patients for visits, obtaining and documenting clinical information, coordinating referrals, diagnostic/lab services, and medication workflows as delegated.

Responsibilities

• Support outpatient behavioral health visits by preparing patients and supporting care team workflows

• Facilitate communication among patients, families, primary care providers, behavioral health clinicians, and community resources

• Assist with patient intake, screening, follow-up activities, referrals, and appointment coordination

• Prepare patients for visits; obtain, document, and interpret relevant clinical information

• Help manage provider schedules and process referrals

• Coordinate diagnostic and laboratory services

• Support medication-related workflows as delegated and appropriate

• Provide trauma-informed, patient-centered communication under the direction of licensed clinicians

Requirements

• High school diploma or GED; completion of a Medical Assistant course of study consistent with California Medical Board requirements (diploma within 90 days of hire)

• BLS (Basic Life Support) Healthcare Provider certification

• Competency in basic Medical Assisting skills (vital signs, preparing patients, administering injections)

• Knowledge of anatomy, physiology, pathology, and medical terminology

• Ability to interpret varied data/instructions from written, oral, diagram, or scheduled formats

• Strong written and verbal communication skills for sensitive information

• Time management and organizational skills to prioritize tasks and meet deadlines

• Basic computer knowledge, including Microsoft Office Suite and EHR

Benefits

Benefits available