Associate, Pricing Configuration

Quick Facts

• Role: Associate, Pricing Configuration (Claims T&O)
• Reporting to: Director, Claims and Benefits Configuration
• Work style: Hybrid (3 days in-office per week; Thursdays required)

Description

Design and improve processes for configuring the technology stack used in claims and benefits. Identify, scope, build, test, and implement technology-enabled solutions and automated workflows to improve efficiency and scale. Use data to guide decisions, define technical requirements, measure effectiveness with KPIs, and resolve issues through data-driven investigation.

Responsibilities

• Gather requirements and design/prioritize operational processes using process- and technology-enabled solutions
• Lead cross-functional technical design, scoping, and iterative problem definition with end-user needs in mind
• Use data to guide strategy and develop KPIs to measure domain effectiveness
• Identify and resolve risks, errors, and escalations via data-driven investigation
• Translate new product/market expansion requirements into automated workflows that reduce manual work
• Collaborate to develop training and build technical tooling to enable others
• Ensure compliance with applicable laws and regulations
• Other duties as assigned

Requirements

• Bachelor’s degree OR 4+ years commensurate experience
• 3+ years experience in operations, health insurance, data analysis, engineering, and/or consulting
• 3+ years experience using data software such as Excel, SQL, or Python
• 3+ years experience in analytics with ability to obtain insights from complex, broad datasets
• 1+ years experience designing/improving workflows and standing up accompanying operating and technical procedures

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays, paid sick time, paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Monthly vacation accrual (15 days per year)
• Annual performance bonus