Ophthalmology Patient Procedure Scheduler

Quick Facts

• Role: Patient Procedure Scheduler (Ophthalmology)

Description

The Patient Procedure Scheduler coordinates scheduling for surgical and pre-operative procedures, including registration, insurance verification, and pre-certification. The role also provides patients with financial responsibilities and procedural instructions, maintains related surgical calendars, and responds to incoming patient inquiries. Cross-training may include patient service representative and patient liaison responsibilities.

Responsibilities

• Register and schedule patients for surgical and pre-operative procedures
• Inform patients of their financial responsibilities
• Provide patients with surgical and procedural information and instructions
• Obtain and/or facilitate pre-certification as required
• Maintain calendars and schedules related to surgical and pre-operative procedures
• Answer incoming patient inquiries
• Perform other duties as assigned

Requirements

• High School Diploma or GED equivalent
• 2 years previous healthcare experience
• Experience in a customer service role

Preferred Qualifications

• Bachelor’s degree
• Previous experience with an electronic medical records system

Benefits

• Wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
• Eligibility for benefits depends on employment classification
• Sign-on bonus terms may apply (eligibility rules depend on internal employee/rehires and specific exceptions)