Senior Test Analyst

Quick Facts

• Role: Senior Test Analyst

• Location/Tenure: 3 days onsite at Alpharetta, GA; tenure until 12/31/27

• Rate: $43/hr w2

Description

Senior Test Analyst role focused on end-to-end QA for payment and customer service systems, including fraud, dispute, and chargeback processing. You will validate ISO 8583 messaging, perform backend data validation and integration testing, and test REST/SOAP APIs and web UI flows. You will also coordinate testing within a QA team and manage defects through their full lifecycle.

Responsibilities

• Coordinate and execute QA activities within a QA team

• Test payment processing, settlement, transaction research, and customer service workflows

• Validate fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant/network compliance

• Perform backend data validation and integration testing (SQL verification and data synchronization validation)

• Test data synchronization and source-to-target validation across customer service applications, payment platforms, fraud systems, and downstream services

• Support data migration/conversion and cloud migration testing (source-to-target validation, reconciliation, end-to-end process validation)

• Validate ISO 8583 financial transaction messages (MTIs, bitmaps, data elements)

• Perform packet/protocol testing to ensure correct serialization/deserialization across secure channels

• Execute REST/SOAP API testing and web UI functional/integration testing

• Interpret automation script behavior, analyze execution results, and troubleshoot test failures

• Identify, triage, manage, and retest defects using Jira (or similar tools)

Requirements

• 7–10 years of hands-on software QA experience

• Experience coordinating testing activities within a QA team

• Strong knowledge of card processing, payments, and customer servicing systems (including TS2, card lifecycle management, account servicing, card issuance/replacements, authorization, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows)

• Experience testing fraud, transaction defense, disputes, and chargeback solutions (fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation)

• Strong proficiency in backend data validation and integration testing using SQL-based verification

• Experience with API testing using Postman and other tools; ability to validate data synchronization across systems

• Experience with data migration/conversion and cloud migration testing, including source-to-target validation and reconciliation; familiarity with AWS

• Strong understanding of ISO 8583 message formats and payment interchange protocols, including MTIs, bitmaps, and data elements

• Packet & protocol testing experience using Soap Sonar/WSDL Weaver (or similar)

• Experience with data synchronization and source-to-target validation; data lake/data processing validation

• Strong hands-on REST/SOAP API testing experience using Postman/SoapUI/Thunder Client (or similar)

• Web UI testing experience (functional and integration testing)

• Ability to understand automation scripts, analyze results, and troubleshoot failures

• Strong defect identification, triage, lifecycle management, and retesting experience

• Experience with Jira or similar test/defect management tools

• Good understanding of Agile methodologies, SDLC, and STLC

• Strong analytical, communication, and problem-solving skills

• Ability to work independently on complex testing scenarios while supporting offshore team coordination