Senior QA Test Analyst (Cards & Payments)

Quick Facts

• Role: Senior QA Test Analyst (Cards & Payments)

• Experience: 7–10 years

Description

You will lead and execute QA testing across card processing and payment platforms, including customer service systems, authorization/settlement flows, and transaction research. The role emphasizes backend data validation, integration testing, ISO 8583 message verification, and protocol/packet-level testing for secure transmission. You will also manage defects and coordinate testing activities within a QA team.

Responsibilities

• Coordinate and perform hands-on software testing within a QA team

• Test card lifecycle and customer servicing workflows (issuance, replacements, account servicing, back-office operations)

• Validate fraud monitoring/defense solutions and dispute/chargeback processes (case management, rule validation, representments, reviews, merchant and network compliance)

• Conduct backend data validation and integration testing using SQL and API testing

• Validate data synchronization and source-to-target data integrity across systems and payment/fraud platforms

• Support data migration/conversion and cloud migration testing with end-to-end business process validation

• Verify ISO 8583 financial transaction messages (MTIs, bitmaps, data elements)

• Perform packet & protocol testing using SOAP/WSDL-based tools to confirm correct serialization/deserialization

• Execute REST/SOAP API testing and web UI functional/integration testing

• Analyze automation scripts, troubleshoot failures, and perform defect triage and retesting

Requirements

• 7–10 years of hands-on software QA experience, including coordinating testing activities within a QA team

• Strong knowledge of card processing and payment systems, including card lifecycle management, account servicing, issuance/replacements, authorization, settlement, transaction research, fraud blocks, and customer service workflows

• Experience testing fraud, transaction defense, disputes, and chargebacks, including fraud monitoring/case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation

• Strong backend data validation and integration testing experience (SQL verification, API testing with Postman, and validation of data synchronization across systems)

• Experience with data migration/conversion and cloud migration testing (source-to-target validation, data reconciliation, customer/account/card/transaction verification, end-to-end process validation; familiarity with AWS)

• Understanding of ISO 8583 message formats and payment interchange protocols (MTIs, bitmaps, data elements)

• Packet & protocol testing experience using SoapSonar/WSDL Weaver concepts to validate packed/unpacked serialization/deserialization across secure channels

• Experience with data synchronization and source-to-target validation, including data lake/data-processing validation

• Hands-on REST/SOAP API testing experience (Postman, SoapUI, Thunder Client, or similar)

• Experience with web UI testing (functional and integration)

• Ability to read automation scripts, analyze results, and troubleshoot failures

• Strong defect identification, triage, defect lifecycle management, and retesting experience

• Experience with Jira (or similar test/defect management tools)

• Good understanding of Agile, SDLC, and STLC

• Strong analytical, troubleshooting, communication, and problem-solving skills

• Ability to work independently on complex test scenarios while supporting offshore team coordination

Benefits

Not specified in the provided posting.