Senior Test Analyst

Quick Facts

• Role: Senior Test Analyst (hands-on QA)

Description

Perform functional, integration, regression, and end-to-end testing for banking card payments and customer servicing workflows. Design test strategy and plans, create and execute detailed test scenarios and test cases, triage and retest defects, and validate fixes. Coordinate daily testing activities with an offshore team and report progress, defects, and regression results to support release readiness.

Requirements

• 7–10 years of hands-on software QA experience, including coordinating testing within a QA team
• Strong knowledge of card processing, payments, and customer servicing systems (TS2, card lifecycle, account servicing, card issuance/replacements, authorization, settlement, transaction research, fraud blocks, back-office and customer service workflows)
• Experience testing fraud, transaction defense, disputes, and chargeback solutions (fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, network compliance validation)
• Proficiency in backend data validation and integration testing using SQL-based verification and API testing (Postman)
• Experience validating data synchronization across customer service applications, payment platforms, fraud systems, and downstream services
• Experience with data migration/conversion and cloud migration testing (source-to-target validation, reconciliation, end-to-end business process validation), including AWS exposure
• Strong understanding of ISO 8583 message formats and payment interchange protocols (MTIs, bitmaps, data elements)
• Experience with packet/protocol testing using tools such as Soap Sonar and WSDL Weaver to validate serialization/deserialization across secure channels
• Experience with data synchronization and data lake/data-processing validation
• Hands-on REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools
• Experience with web UI testing (functional and integration)
• Ability to understand automation scripts, analyze execution results, and troubleshoot failures
• Strong defect identification, triage, lifecycle management, and retesting experience
• Experience using Jira or similar defect/test management tools
• Good understanding of Agile methodologies, SDLC, and STLC
• Strong analytical, troubleshooting, communication, and problem-solving skills
• Ability to work independently on complex testing scenarios while coordinating offshore team execution

Benefits

Test execution reporting and release readiness support through clear status, defect metrics, and test closure summaries.