Lead/Principal Solution Engineer (Life Sciences)

Quick Facts

• Role: Technical lead in pre-sales for strategic Life Sciences opportunities

• Focus: Salesforce platform solutioning across Sales, Service, Marketing, Data Cloud, and Agentforce

Description

This is a deeply hands-on role that serves as the technical heart of strategic Life Sciences deals. You will architect, run executive discovery and demos, and build value narratives for regulated Life Sciences use cases spanning commercial, medical affairs, patient services, and field engagement. You will also guide customers through data models, integrations, and agentic AI architectures.

Responsibilities

• Lead technical strategy and the sales cycle for large, complex Life Sciences opportunities across Sales, Service, Marketing, Data Cloud, Agentforce, and Life Sciences Cloud

• Partner with AEs, industry specialists, customer success, and partners to develop account plans and a customer-specific point of view

• Conduct executive discovery, demos, and workshops; translate business outcomes into solution value narratives

• Design reference architectures for commercial, medical affairs, patient services, and field-engagement use cases, including HCP/HCO data models, consent, and integrations (Veeva, IQVIA, SAP, etc.)

• Navigate regulated-industry requirements (GxP, HIPAA, 21 CFR Part 11, GDPR), including validation and compliance considerations

• Orchestrate specialist overlay resources to maximize SE efficiency

• Mentor and coach SEs through deal reviews, demo and storytelling coaching, and onboarding; contribute to playbooks, scorecards, and best practices

• Act as a voice of the customer to Product and Industry teams; share field insights, competitive intelligence, and reusable assets

Requirements

• 10+ years in pre-sales, solution architecture, or consulting

• At least 5 years in enterprise software, ideally with Life Sciences (pharma/medtech) customers

• Proven ability to influence C-level/VP stakeholders and win large multi-cloud deals

• Deep knowledge of Salesforce and the Life Sciences technology landscape (commercial CRM, omnichannel engagement, patient support programs, clinical/medical, MDM)

• Strong understanding of data architecture, integration patterns, and agentic AI solutions in regulated environments

• Exceptional storytelling, presentation, and whiteboarding skills

• Demonstrated mentorship and informal leadership experience

Benefits

• Benefits and resources supporting work-life balance, including paid time off, medical/dental/vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program

• AI agents to accelerate impact