IT Administrator

Quick Facts

• Day-to-day support and administration of local IT infrastructure
• Endpoint (notebooks/desktops) and printer administration
• Ticket-based user support and collaboration via ServiceNow

Description

Join the IT team as an IT Administrator responsible for the day-to-day operation of local IT infrastructure and end-user support across the organization. You will manage endpoints and printers, install and configure hardware and software, handle user requests via a ticketing system, and administer accounts and permissions according to internal security rules. You will also monitor systems, analyze logs, support backups and restore processes, and collaborate with global IT teams through ServiceNow.

Responsibilities

• Administration and maintenance of local IT infrastructure and end-user devices (notebooks, desktops)
• Installation, configuration, and support for hardware and software
• Handle user requests through a ticketing system and provide technical support
• Manage user accounts and permissions in line with internal security rules
• Monitor system operation, analyze server and application logs, and resolve or escalate incidents
• Participate in enterprise application administration and ensure smooth operation
• Ensure regular data backups and support restore processes
• Coordinate with global IT teams and communicate via ServiceNow
• Contribute to implementation of new IT solutions and continuous improvement of internal processes

Requirements

• Completed high school education with maturita, ideally in IT or computing
• Experience in IT support, endpoint management, or internal IT administration
• Good knowledge of Microsoft Windows, Microsoft 365, and common networking technologies
• Experience with installing and administering hardware and software (advantage)
• Ability to independently solve technical problems and communicate effectively with users
• Basic English knowledge for collaboration with international IT teams
• Communicative English and Czech knowledge
• Proactive approach, willingness to learn new technologies, and ability to prioritize tasks
• Valid Category B driver’s license

Benefits

• 25 days of vacation and 3 sick days per year
• Canteen and subsidized meals (choice from 5 lunch menus)
• Annual bonus
• Pension contribution: 1,000 CZK per month
• Transportation contribution: 2 CZK/km
• Company cottage in Šumava
• Modern work environment and friendly team
• Multi Pass card for leisure activities
• Language courses
• Discounted mobile plans (also for family members)
• Employee referral bonus
• Company events and social gatherings
• Employee help line
• Public transport stop directly in front of the building
• Professional development support through internal and external training