Product Management Director

Quick Facts

• Leads product strategy and delivery for space management and Soft FM services (cleaning standards, portering, catering) in the UK healthcare market.
• Manages a team of four Product Managers in a hands-on leadership role.
• Hybrid in Kraków or Warsaw (3 days/week in office), with periodic travel to London.

Description

Own a key slice of the product suite and provide strategic direction to scale established, heavily used products. Lead and develop your Product Management team, stay close to customer problems, and ensure validated roadmaps driven by continuous discovery and data. Partner with Sales and Engineering to align roadmap priorities with revenue outcomes and technical feasibility, applying AI where it measurably improves how customers run their estates.

Responsibilities

• Manage and develop Product Managers across the full people lifecycle (hiring, onboarding, mentorship, feedback, coaching, performance evaluations, promotions, and exits).
• Build a high-performing product culture focused on customer empathy, data-driven decisions, and outcome orientation.
• Define and maintain product roadmaps aligned with business objectives, customer needs, and market trends.
• Decide where to invest vs. hold, and communicate investment positions clearly across the business.
• Align with Sales to actively unblock deals and support revenue growth.
• Identify and resolve ambiguities, dependencies, and competing priorities that impact discovery quality and speed.
• Promote continuous discovery, outcome-based roadmapping, and hypothesis-driven development.
• Ensure validation through user research, experimentation, and data analysis; improve requirements quality, prioritization, and release planning.
• Work with the Chief Architect and Engineering Managers to account for technical feasibility and platform constraints.
• Drive adoption of AI-powered tools and analytics to improve product insights and decision-making.
• Align product strategy with go-to-market plans and revenue goals; represent the product externally and maintain cross-company cohesion.

Requirements

• 5+ years in product management, ideally at least 3 years in B2B SaaS
• At least 2 years as a people manager owning a team (Product Managers preferred)
• Experience leading real change (new ways of working, restructure, or post-acquisition integration)
• Demonstrable experience applying AI within product development to accelerate discovery and delivery
• Track record leading product discovery across multiple methods and translating insights into validated roadmaps
• Strong commercial awareness and ability to partner with Sales on revenue and retention goals
• Data fluency: define metrics, query product analytics, and use quantitative evidence
• Excellent stakeholder communication across technical and non-technical audiences
• English at C1 level or above (written and spoken)

Benefits

• Real ownership of a product portfolio and team
• Modern product culture focused on empowered trios and continuous discovery
• Growing platform with profitability and expansion through acquisition; ~250 people across Poland, the UK, and Germany