Product Management Director (Soft FM & Estates)

Quick Facts

• Product leadership role owning space management and Soft FM services (cleaning standards, portering, catering)
• Hands-on Director-level product management
• Leads a team of four Product Managers
• Hybrid: 3 office days/week in Cracow or Warsaw; periodic travel to London

Description

Own a key slice of the product suite—space management and Soft FM services—used daily by customers in the UK healthcare market. Lead and develop a team of four Product Managers, raise the bar on discovery and validation, and make autonomous, evidence-based decisions on what to build next. Drive strategy for consolidating acquired products into a coherent ecosystem and partner with Sales and Engineering to deliver revenue impact, while applying AI-powered tooling where it improves discovery and delivery.

Responsibilities

• People leadership: manage and develop product managers; own hiring, onboarding, mentoring, feedback, coaching, performance evaluation, promotions, and exits

• Build a high-performing product culture grounded in customer empathy, data-driven decisions, and outcome orientation

• Manage staffing and focus areas; rebalance product resources across discovery workload and strategic priorities

• Lead change through new ways of working, portfolio shifts, and product consolidation

• Define product strategy and roadmaps aligned to business objectives, customer needs, and market trends

• Decide where to invest vs. hold; communicate a defensible scaling position across the business

• Align with Sales to actively unblock deals and support revenue growth

• Identify and resolve ambiguities, dependencies, and competing priorities affecting discovery quality and speed

• Promote modern product standards: continuous discovery, outcome-based roadmapping, hypothesis-driven development

• Ensure validation through user research, experimentation, and data analysis

• Improve requirements quality, stakeholder communication, prioritization frameworks, and release planning

• Collaborate with the Chief Architect and Engineering Managers on technical feasibility and platform constraints

• Drive adoption of AI-powered tools and analytics to improve product insights and decision-making quality

• Coordinate with commercial and customer-facing teams to align product strategy with go-to-market plans and revenue goals

Requirements

• 5+ years in product management; ideally 3+ years in B2B SaaS
• At least 2 years leading a product team as a people manager
• Experience taking a product area through real change, including post-acquisition integration
• Demonstrated experience applying AI in product development using AI-powered tooling
• Proven track record leading product discovery (multiple methods) and translating insights into validated roadmaps
• Commercial awareness; ability to align with revenue and retention goals
• Data fluency: define metrics, query product analytics, and use quantitative evidence to decide
• Strong stakeholder communication; can frame trade-offs across technical and non-technical audiences
• English C1+ (written and spoken)

Benefits

• Competitive salary (up to 36,000 PLN net b2b or 29,800 PLN gross CoE depending on experience)
• Real ownership of a product portfolio and the team operating it
• Modern product culture (work in trios, continuous discovery, ship-to-learn)
• Practical AI applied to an existing customer platform to measurably improve estate operations
• Stable base: profitable and growing with consistently stable results
• Growth through acquisition with ongoing opportunities to consolidate and lead
• International scope across Poland, the UK, and Germany