IT Product Manager (Process Intelligence)

Quick Facts

• Role: IT Product Manager (Process Intelligence)

Description

Own and manage the Celonis platform as an IT product, including technical and organizational lifecycle management. You will run the demand process, consult business stakeholders, and plan the product roadmap to ensure secure, stable, and efficient platform operations. Enable business teams to leverage process mining and process intelligence capabilities.

Responsibilities

• Fulfill governance, security, and compliance requirements for the Celonis platform and maintain required documentation
• Conduct compliance reviews and work with IT Risk to ensure secure platform operations
• Manage users, permissions, and role-based access control models according to compliance requirements
• Own the Celonis platform lifecycle, including functional and technical upgrades
• Manage business requirements and the demand process; consult stakeholders on product strategy and innovation opportunities
• Plan and align the product roadmap, covering technical improvements, security enhancements, and budget planning
• Administer and configure the Celonis platform while monitoring performance, availability, and integrations
• Ensure stable operations via incident, support, monitoring, and change management
• Manage product costs, budgets, forecasts, and software licenses with relevant stakeholders
• Collaborate with architecture, development, service management, and Process Intelligence teams to drive continuous improvement

Requirements

• Fluency in written and spoken English
• University degree in Computer Science, Information Systems Management, Mathematics, Engineering, or a related field
• Several years of experience as a Solution Architect or Software Architect
• Expertise in cloud technologies, web development, mainframe, client-server/.NET, and integration architecture
• Experience in complex global environments with compliance, security, and audit requirements
• Strong knowledge of programming languages such as Python, Java, or C++ and database technologies including SQL
• Experience with process mining solutions such as Celonis and/or BI tools for dashboard and analytics development
• Proactive, self-driven approach to solving problems and delivering results
• Ability to collaborate across cross-functional and virtual teams and influence stakeholders
• Strong communication, consulting, and customer-focused skills

Benefits

• Medical package, sports card, and multiple sports options
• Flexible working hours, confidential employee assistant program, and possibility of remote working
• Workshops, training courses, hackathons, meetups, digital learning platforms, and language courses
• CSR activities each year
• Team activities (e.g., bike races, soccer matches, film marathons) and a diverse, inclusive environment