IT Systems Administrator (Network, Telephony & Endpoints)

Quick Facts

• Role: IT Systems Administrator (Network, Telephony & Endpoints)

• Focus areas: Network/WLAN, VoIP & telephony, Windows/macOS endpoints, mobile device lifecycle, office and specialized hardware

• Work model: Flexible working hours with 1 day home office per week

Description

You will administer and continuously improve the IT network infrastructure, WLAN, and telephony systems (VoIP/cloud) while supporting end users. The role also includes managing Windows and macOS workplaces, handling endpoint lifecycle for iOS smartphones, and maintaining office and specialized hardware. You’ll coordinate with providers and service partners when required.

Responsibilities

• Administer and further develop network and infrastructure; implement security measures; troubleshoot incidents; coordinate with providers and service partners

• Plan and operate WLAN for administration, production, and logistics, including guest WLAN, security, and integration of mobile devices

• Administer and support VoIP/cloud phone systems, desk phones, and softphones

• Own the iOS smartphone lifecycle: procurement and setup, administration, security policies, SIM cards, contracts, and inventory

• Set up Windows and macOS workstations including software and user accounts; manage updates, antivirus, encryption, maintenance, repair coordination, and hardware inventory

• Configure, connect, and support printers, scanners, label printers, and other office hardware

• Maintain special systems, including Android-based time-tracking terminals

• Support colleagues with IT questions and technical issues in daily operations

Requirements

• Completed IT training (e.g., IT specialist for system integration) or equivalent qualification with relevant professional experience (ideally in a mid-sized environment)

• Broad knowledge of network administration: routing, switching, VLAN, firewall, WLAN

• Experience with phone systems/VoIP and secure handling of Windows and macOS clients

• Advantage: knowledge of mobile device management for iOS and Android

• Enjoyment of varied tasks across network configuration, telephony, and support for office devices and mobile endpoints

• Structured, solution-oriented working style, reliability, and direct, uncomplicated communication with colleagues

Benefits

• Valued work environment with flat hierarchies

• Flexible working hours and 1 day home office per week

• Modern workplace with room for responsibility

• Fair compensation including Christmas and vacation pay; 30 days of vacation

• Opportunities for professional development and long-term perspective

• Company pension plan and additional health insurance; JobRad leasing depending on tenure