Customer Care Specialist (Junior/Entry-Level)

Quick Facts

• Role: Customer Care Specialist (Junior/Entry-Level)

Description

You will handle daily phone and email communication with customers, resolve their requests, and manage client data in internal systems. You will also support the registration process for new clients and administer existing customers, while assisting other departments as needed. The role is designed for motivated juniors and fresh graduates, where attitude and willingness to learn are key.

Responsibilities

• Daily phone and email communication with clients and handling their requests

• Manage data in internal systems

• Client registration agenda (new customers)

• Administration of existing customers

• Support other company departments

Requirements

• Excellent communication skills (phone and written)

• Customer orientation

• Secondary or university education (suitable for fresh graduates)

• English language knowledge

• Basic computer skills and willingness to learn new systems

• MS Office knowledge (Excel, Word, Outlook)

• Attention to detail and independence

• Pleasant and professional, representative manner

Benefits

• Interesting, dynamic, and responsible work in a growing financial group

• Personal development in financial markets and specialized financial transactions

• Work with experienced colleagues and career growth

• Pleasant working environment in new offices (excellent transit access: Rohanské Nábřeží)

• 5 weeks of vacation per year

• Participation in company events

• Meal allowance and Multisport benefit