Systems Administrator (Microsoft Specialist) L2

Quick Facts

• Position: Systems Administrator (Microsoft Specialist) L2

Description

You will support the daily operations of customer IT environments by handling routine incidents, maintaining Windows servers, and administering Microsoft 365 services. The role includes Active Directory and Microsoft 365 administration (accounts, groups, permissions) as well as operational support for Exchange Online, Teams, and SharePoint Online. You will gradually automate repetitive tasks with PowerShell and collaborate with senior colleagues on more complex incidents and projects.

Responsibilities

• Manage and maintain Windows Server and Microsoft 365 environments
• Monitor server/service status and available disk space
• Resolve common incidents and requests escalated from the Service Desk
• Create and manage user accounts, groups, and permissions in Active Directory and Microsoft 365
• Install updates and perform basic maintenance actions
• Administer Exchange Online, Teams, and SharePoint Online for day-to-day operations
• Troubleshoot login, email, printing, network access, and synchronization issues
• Provide basic administration for virtualization platforms and virtual servers
• Create and update operational documentation
• Cooperate with senior staff on complex incidents and projects
• Automate repetitive tasks using PowerShell

Requirements

• 2–3 years of systems administration experience
• Good working knowledge of Windows Server and Active Directory
• Basic experience with Microsoft 365
• Understanding of DNS, DHCP, TCP/IP, and common network services
• Basic virtualization knowledge (VMware, Hyper-V, or Proxmox)
• Ability to independently resolve routine operational issues
• Ability to analyze root causes and propose remediation
• Good communication with colleagues and customers
• English knowledge for technical documentation
• Microsoft certification interest (or willingness to obtain certifications)

Benefits

• Opportunity to grow from L2 to L3 specialist
• Work with modern Microsoft technologies
• Support for training and certifications
• Experienced team to learn from
• Room for automation and continuous improvements to operations