Technical Program Manager (Readiness Assessment & OEM Quality)

\u003ch2 class="font-semibold"\u003eQuick Facts\u003c/h2\u003e\n\u003cp\u003eTechnical Program Manager focused on a closed-loop OEM device quality-readiness system—portfolio intake, governance, risk/dependency management, decision records, and post-launch learning.\u003c/p\u003e\n\n\u003ch2 class="font-semibold"\u003eDescription\u003c/h2\u003e\n\u003cp\u003eOwn the program mechanisms that answer whether a hardware-software configuration is ready to advance. You translate assessment evidence into decision-ready recommendations, manage readiness governance and decision gates, and drive post-launch learning to continuously improve future criteria and coverage.\u003c/p\u003e\n\n\u003ch2 class="font-semibold"\u003eResponsibilities\u003c/h2\u003e\n\u003cul\u003e\n\t\u003cli\u003eLead the end-to-end program operating model for strategic OEM device readiness initiatives (from portfolio intake and scenario definition through OEM self-assessment, readiness assessment, SelfHost entrance, release milestones, and post-launch learning).\u003c/li\u003e\n\t\u003cli\u003eBuild and maintain integrated plans connecting OEM and silicon schedules, device availability, hardware/software manifests (BIOS, firmware, drivers, images), lab capacity, assessment criteria, evidence requirements, remediation work, and decision gates.\u003c/li\u003e\n\t\u003cli\u003eCreate trusted partnerships across internal and partner teams; clarify roles, service expectations, handoffs, decision rights, and escalation paths across organizational boundaries.\u003c/li\u003e\n\t\u003cli\u003eDrive portfolio prioritization using personas, importance signals, reviewer influence, technical novelty and risk (including new silicon/architecture), historical escapes, and capacity constraints.\u003c/li\u003e\n\t\u003cli\u003eEstablish and run scalable governance: weekly portfolio reviews, milestone/readiness reviews, integrated risk and dependency tracking, gate-exception records, and decision logs.\u003c/li\u003e\n\t\u003cli\u003eFacilitate readiness and entrance decisions using defined criteria, evidence confidence, hard-stop conditions, and explicit exceptions; ensure schedule pressure or incomplete data cannot silently bypass gates.\u003c/li\u003e\t\n\t\u003cli\u003eCommunicate assessment findings and signals (including telemetry/quality signals and partner status) into concise recommendations for technical and executive audiences.\u003c/li\u003e\n\t\u003cli\u003eDrive timely issue routing and follow-through across OEM, silicon, Windows, tooling, and operational owners; make ownership gaps and unresolved tradeoffs visible.\u003c/li\u003e\n\t\u003cli\u003eDefine and improve portfolio metrics (e.g., on-time verdicts, critical-criteria coverage, evidence completeness, receipt-to-verdict time, partner response aging, owner/disposition timeliness, automation capacity returned, post-launch escape coverage) and partner with data owners to preserve definitions and provenance.\u003c/li\u003e\n\t\u003cli\u003eScale the system with reusable intake contracts, templates, playbooks, service-level expectations, retrospectives, and AI-assisted workflows; collaborate on test automation while retaining deterministic validation and human accountability.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 class="font-semibold"\u003eBenefits\u003c/h2\u003e\n\u003cul\u003e\n\t\u003cli\u003ePotential eligibility for benefits and other compensation.\u003c/li\u003e\n\t\u003cli\u003eBase pay range in the U.S. (typical): USD $102,100–$202,200 per year; different ranges apply for specific locations (e.g., San Francisco Bay area and NYC metro).\u003c/li\u003e\n\u003c/ul\u003e