Inside Sales / B2B Sales Representative (E-commerce & Shipping)

Quick Facts

• Role: Inside Sales / B2B Sales Representative (E-commerce & Shipping)
• Focus: Phone sales to e-shops; end-to-end acquisition and closing
• Tools: Daktel, Salesforce, CRM, Excel

Description

You will contact new and existing e-shops by phone (and also via email) and sell Balíkobot services that improve shipping cost and help with label printing/management. You will also sell Heureka’s “Ověřeno zákazníky” certificate to help e-shops build customer trust. The role covers the full sales process—from the first call and handling objections (e.g., “we already have a carrier”) to contract signing—and includes building offers based on real calculated savings.

Responsibilities

• Phone outreach to e-shops (new and existing clients); some leads are prepared by marketing
• Sell Balíkobot shipping-related services (better shipping pricing with carriers, label printing and management, label+shipping package)
• Sell Heureka’s “Ověřeno zákazníky” certificate (used by 11,500+ e-shops)
• Run the entire sales cycle: first call → objection handling → close/sign
• Calculate real savings for the client and tailor the proposal
• Provide market feedback to the team; occasionally join workshops and handle overdue invoice collection

Requirements

• At least 2 years in telesales/inside sales or phone-based B2B acquisition with results you can back up with numbers
• Telco experience is a plus
• Experience from e-commerce, SaaS, or logistics
• Excellent Czech (spoken and written) and practical work with CRM and Excel
• English at least A2/B1
• Bonus: knowledge of carriers/shipping services, Heureka services for e-shops, or experience with Daktel
• Not a fit if you don’t enjoy daily phone work or don’t want income tied to results

Benefits

• Solid base salary plus a monthly performance bonus
• Choose your own equipment (Mac or Windows, monitors, and additional hardware)
• Company events with the group’s people
• 5 weeks of vacation + 5 “Whatever days” annually
• Hybrid work: 3 days per week in the office; working hours 8:00–16:30
• Karlín office (Office of the Year 2022), refreshments
• Meal allowance 116 CZK per worked day
• Edenred Cafeteria (can be used also for pension/DIP)
• O2 family plan, Air Bank benefits, and partner discounts