In-Service Support Engineer

Quick Facts

• Role: In-Service Support Engineer

• Focus: Customer-specific support services and contract execution planning for civil and military unmanned air reconnaissance systems (UAS)

• Location: Bremen

• Contract: Fixed-term until 30.03.2028

• Work style: Flexible working hours (06:00–19:00) and mobile work

Description

You will design and plan customer-specific in-service support services for airborne unmanned reconnaissance systems during the acquisition and bid phase, including bid documentation in German or English. You will define and implement technical-logistic-operational measures and work packages for worldwide civil and military UAS project execution and support sales and contract negotiations with specialist expertise. You are responsible for processes and documentation within your scope.

Responsibilities

• Conceptual design and planning of customer-specific services during acquisition and bid phases, including bid and concept documentation (DE/EN)

• Define, plan, and implement technical-logistic-operational measures and work packages to meet contractual obligations in the execution phase

• Estimate required personnel and material resources during the bid process

• Provide subject-matter support to sales, including participation in presentations, trade shows, and talks

• Support contract negotiations with national and international customers

• Own processes and documentation for assigned tasks

Requirements

• Degree in a technical or business field

• Multi-year experience in coordinating roles in aviation operations; experience in civil or military flight operations preferred

• Solid knowledge of applicable civil and/or military aviation laws and regulations

• Knowledge of project management and/or quality, process analysis/design/optimization and/or Lean management preferred

• Willingness for occasional travel in Germany and abroad, including areas with official travel warnings

• Solution-oriented, conceptual approach

• Independent, responsible, proactive, and structured way of working; teamwork and strong communication

• Very good IT skills; SAP application knowledge; confident use of MS Office

• Fluent German and English in speech and writing; additional languages beneficial

Benefits

• Attractive compensation including special payments

• 30 vacation days plus free days for special occasions

• Flexible working hours and mobile work

• Personal development and continuing education in an international environment

• Employee stock program

• Company pension and health provisions

• Public transport travel cost subsidy

• Free parking and charging options for e-bikes and e-cars

• Company fitness and a canteen