Facility Services Leadership (Infrastructure Services)

Quick Facts

• Role: Facility Services Leadership (Infrastructure Services)
• Workload: Full-time (38.5 hours/week)
• Contract: Initially limited to 2 years
• Pay: TV-L

Description

You will support and relieve the head of the infrastructure services unit and help continuously develop the service area. The role focuses on analyzing and optimizing existing workflows, coordinating projects and change processes, and evaluating cost/benefit and efficiency improvements—including the targeted use of digital solutions. You will work cross-functionally with IT, specialist departments, and external service providers.

Responsibilities

• Support unit leadership in steering, coordinating, and further developing assigned areas
• Analyze and optimize processes and structures at unit and business-area level
• Develop and implement efficient, consistent working processes
• Coordinate projects and change initiatives
• Identify opportunities for simplifying, standardizing, and improving workflows, including appropriate digital solutions
• Create business/economics calculations and assess measures and investments for costs, benefits, and efficiency
• Evaluate KPIs and data to determine optimization and development potential
• Coordinate and align with specialist departments, IT, external vendors, and other stakeholders
• Take on special assignments and independently manage and coordinate projects

Requirements

• Completed degree in business administration, construction management, facility management, or a technical/digital discipline, or equivalent qualification
• Secure MS Office skills
• Knowledge of ERP systems, especially SAP, is desirable
• Interest in or initial experience with digitization, process automation, artificial intelligence, robotics, or data-driven applications
• Ability to assess technological developments regarding practical applicability and economic value
• Strategic-analytical, conceptual approach; accurate and precise working style; strong numerical affinity
• Ideally several years of professional experience in facility management or a comparable organizational/technical environment
• High initiative and sense of responsibility; willingness to actively shape transformation processes
• Organizational skills, cost awareness, and goal-oriented approach
• Enjoy working in a dynamic, changing environment and bringing new technologies into practice
• Service orientation and strong communication; ability to bring together different interests and specialist areas
• Willingness to continuously learn new technologies, applications, and digital working methods

Benefits

• Diverse and responsible tasks
• Open team culture and collegial environment
• Flexible working hours within Gleitzeit; mobile work options
• Individual training and development opportunities
• Health and sports offerings
• Public-service social benefits, including additional retirement provision (VBL)
• Discounted job ticket; option to buy a job bike
• Employee discounts