Senior IT Monitoring Engineer

Quick Facts

Role: Senior IT Monitoring Engineer (m/f/d)

Team: IT team within the Executive Board division

Description

Administer and maintain a Checkmk Enterprise monitoring environment to ensure stability, performance, and high availability. Build custom monitoring checks and dashboards, manage discovery and alerting configuration, and execute upgrades and validation tasks. Act as a key technical point of contact, support process improvements, and help evolve the global monitoring architecture.

Responsibilities

• Administer and maintain Checkmk Enterprise, ensuring stability and performance
• Manage hosts, services, rules, folders, contact groups, site configurations, alert thresholds, and notification rules
• Validate host and service discovery processes and ensure consistency across monitoring checks
• Develop and maintain custom monitoring checks and agent plugins using Python or Shell
• Design and maintain dashboards for system health, availability, and critical alerts
• Plan and execute Checkmk upgrades, patches, agent updates, and validation; optionally support Linux OS maintenance
• Handle service requests and incident tickets
• Contribute to the development of the IT landscape via technical input and process improvements
• Serve as a point of contact and coach junior and professional system engineers
• Own the design and scalability of the global monitoring architecture to ensure HA and performance
• Collaborate as a consultant with other departments to translate business needs into measurable technical metrics
• Continuously evaluate monitoring/observability trends (e.g., AIOps, cloud monitoring) and keep standards future-ready

Requirements

• Strong hands-on experience administering Checkmk Enterprise/Professional in production
• Experience configuring hosts, services, rules, folders, contact groups, and monitoring sites
• Solid Linux administration skills (RHEL, Rocky Linux, Debian)
• Practical experience operating and troubleshooting Linux servers hosting Checkmk
• Strong expertise in developing monitoring checks and plugins using Python, Shell, and PowerShell
• Experience with log analysis, service management, and troubleshooting storage, memory, and process-related issues
• Solid understanding of monitoring concepts including availability, performance monitoring, thresholds, and SLAs
• Proactive analytical/problem-solving mindset with customer-focused approach
• Strong teamwork and customer service orientation; transparent communication
• Very good written and spoken English
• Relevant certifications are an advantage