Software Development Engineer, Agentic Workspaces

Quick Facts

• Role: Software Development Engineer, Agentic Workspaces

Description

Build and operate the On-Instance Software layer for WorkSpaces, including operating-system provisioning logic, on-instance agents, telemetry, and update mechanisms across Windows and Linux. Own end-to-end delivery of features and systems that provision, secure, and maintain WorkSpaces for humans and AI agents at large scale with high availability, low latency, and strong security. Work on agent unification and identity/security/governance so agents can be governed using the same identity and security policies as the people they serve.

Responsibilities

• Design and deliver features and systems within On-Instance Software; evolve the on-instance layer to host and govern AI agents alongside human users

• Drive Windows/Linux agent unification so feature parity ships from a single codebase

• Design and implement on-instance identity, security, and governance for a shared human/agent desktop

• Operate low-latency, high-availability provisioning and agent services across production regions/partitions and OS variants, meeting strict SLAs

• Improve engineering excellence via instrumentation, automated testing, and pipeline-based deployments across Windows and Linux

• Raise the bar on safe automatic updates and reliable provisioning with self-service diagnostics and autonomous issue resolution

Requirements

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture experience (design patterns, reliability, scaling)

• 1+ years of software development engineer or related occupational experience

• 1+ years designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications/tools/systems/services using C#, C++, Java, or Perl

• 1+ years of Object Oriented Design experience

• Bachelor’s degree in Computer Science/Engineering/Math or related field (or foreign equivalent)

• Experience programming with at least one software programming language

Benefits

• Sign-on payments and restricted stock units (RSUs)

• Comprehensive health insurance (medical, dental, vision, prescription) plus life insurance options and EAP/mental health support

• Medical Advice Line, Flexible Spending Accounts, adoption and surrogacy reimbursement coverage

• 401(k) matching

• Paid time off and parental leave